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Safeway

4.1
(676 reviews)

Business Details

(831) 438-7431

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 253 Mt Hermon Rd, Scotts Valley, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (831) 438-7431. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
253 Mt Hermon Rd, Scotts Valley, CA
95066, United States

Hours

Reviews

4.1
676 reviews
5 stars
333
4 stars
192
3 stars
77
2 stars
32
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praise friendly and helpful employees, there are notable complaints about rudeness and unprofessional behavior from some staff members.

Product Availability

Customers frequently report issues with stock levels, including missing items and low supplies, leading to frustration.

Pricing

Many reviews mention that prices are perceived as high, with some customers feeling that better deals can be found elsewhere.

Store Cleanliness

The store is generally described as clean, but there are occasional reports of disorganization and issues like pest infestations.

Shopping Experience

The shopping experience varies; some customers appreciate the convenience and selection, while others express dissatisfaction with long lines and wait times.
  • CC
    Cam-0-spaM
    Jan 23, 2026
    1.0
    I never feel safe being in here. It so overpriced. I can literally get cheeper food elsewhere.
  • BS
    Bruce Suba
    Jan 22, 2026
    4.0
    Safeway
  • PY
    Phu Yu
    Jan 14, 2026
    1.0
    Even if you have “STOCK”, in Safeway as an employee- COUPONS have nothing to do with your profit, I was stopped abruptly by what an employee here said,” I think you can’t take a coupon of a similar product…… I didn’t want to make nothing but $2 saving turn into a trespass for me or a small payout from Company funds for some sort of discrimination or harassment……. People Obtain Coupons lots of times if it’s not so that the item can be obtained later when they can purchase it…. Hey kiddo it’s cool I’m already sold on the product- but I may just take my business to a different Safeway as you just really doing to much these items are $3 regular maybe more now on sale for $2 with $1 off on 1 this is a perfect time for my to try them all at a reasonable initial to see if it benefits so I can justify paying retail and it’s because it works… so Thank you Safeway have this Coupon available, but no thank you to your Employee feeling they need to Police and Enforce who gets the coupons and or how…… so reason I still keep at 1 star because I could of lied and just went and got a couple more and made my intentions clear , needed 2 more coupons
  • MM
    Michael Mistor
    Jan 3, 2026
    1.0
    Unfortunately, once again this Safeway store is disappointing. The times have definitely changed for this location, the support and supply of products has dropped. Today 1-3-26 there food supplies were at an all time low, no produce, milk, and fruits to name a few. When asking a couple of store clerks, the best answer was "I really don't know"... Management seemed oblivious to the situation. It would have been a courtesy to at least post some sort of note saying what was taking place and please understand our challenge, but, of course nothing. Perhaps the next best thing is to look for another shopping store and share with others this story. PS... This is not just a "one-off" situation nor an excuse of "It's the holidays" Cincider your choices if you can, and rethink this store.
  • GK
    George Klingelhofer
    Jan 3, 2026
    5.0
    The best Indian did I've ever had. The lunch buffet was excellent.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

Safeway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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