Looking for a grocery store near you? Visit your local Safeway located at 253 Mt Hermon Rd, Scotts Valley, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (831) 438-7431. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Feedback on staff is mixed; while many customers praise friendly and helpful employees, there are notable complaints about rudeness and unprofessional behavior from some staff members.
Product Availability
Customers frequently report issues with stock levels, including missing items and low supplies, leading to frustration.
Pricing
Many reviews mention that prices are perceived as high, with some customers feeling that better deals can be found elsewhere.
Store Cleanliness
The store is generally described as clean, but there are occasional reports of disorganization and issues like pest infestations.
Shopping Experience
The shopping experience varies; some customers appreciate the convenience and selection, while others express dissatisfaction with long lines and wait times.
CC
Cam-0-spaM
Jan 23, 2026
1.0
I never feel safe being in here. It so overpriced. I can literally get cheeper food elsewhere.
BS
Bruce Suba
Jan 22, 2026
4.0
Safeway
PY
Phu Yu
Jan 14, 2026
1.0
Even if you have “STOCK”, in Safeway as an employee- COUPONS have nothing to do with your profit, I was stopped abruptly by what an employee here said,” I think you can’t take a coupon of a similar product…… I didn’t want to make nothing but $2 saving turn into a trespass for me or a small payout from Company funds for some sort of discrimination or harassment……. People Obtain Coupons lots of times if it’s not so that the item can be obtained later when they can purchase it….
Hey kiddo it’s cool I’m already sold on the product- but I may just take my business to a different Safeway as you just really doing to much these items are $3 regular maybe more now on sale for $2 with $1 off on 1 this is a perfect time for my to try them all at a reasonable initial to see if it benefits so I can justify paying retail and it’s because it works… so Thank you Safeway have this Coupon available, but no thank you to your Employee feeling they need to Police and Enforce who gets the coupons and or how…… so reason I still keep at 1 star because I could of lied and just went and got a couple more and made my intentions clear , needed 2 more coupons
MM
Michael Mistor
Jan 3, 2026
1.0
Unfortunately, once again this Safeway store is disappointing. The times have definitely changed for this location, the support and supply of products has dropped.
Today 1-3-26 there food supplies were at an all time low, no produce, milk, and fruits to name a few. When asking a couple of store clerks, the best answer was "I really don't know"... Management seemed oblivious to the situation. It would have been a courtesy to at least post some sort of note saying what was taking place and please understand our challenge, but, of course nothing.
Perhaps the next best thing is to look for another shopping store and share with others this story.
PS... This is not just a "one-off" situation nor an excuse of "It's the holidays"
Cincider your choices if you can, and rethink this store.
GK
George Klingelhofer
Jan 3, 2026
5.0
The best Indian did I've ever had. The lunch buffet was excellent.
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 253 Mt Hermon Rd, Scotts Valley, CA hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway accept SNAP EBT for grocery purchases?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders. Just select SNAP EBT as your payment method when shopping online or in the app.
What payment methods are accepted at Safeway near me?
Safeway accepts multiple payment methods including Apple Pay, American Express, Android Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, Travelers Check, and Visa.
How can I use Safeway Points for fuel discounts?
To redeem Safeway Points, enter your phone number or swipe your Loyalty Card at participating fuel pumps before fueling. Your fuel price will be discounted based on the number of Points used, up to a specified limit.
Does Safeway at 253 Mt Hermon Rd, Scotts Valley, CA offer job opportunities?
Yes, Safeway is hiring and looking to build inclusive teams across locations. If interested, you can inquire directly at this store or through their careers page.
Can I send groceries from Safeway as a gift to someone else?
Yes, Safeway offers a grocery gifting option where you can designate your order as a gift at checkout and send it with a personalized message to another person.
What pickup and delivery services does Safeway provide?
Safeway offers In-Store Pickup, Curbside Pickup, Delivery, Same Day Delivery, and No-Contact Delivery services for customer convenience.
What are the regular operating hours for Safeway in Scotts Valley?
Safeway in Scotts Valley is open 24 hours a day, 7 days a week, except for select holiday hours where they close earlier or are closed on Christmas Day.
Are there any nearby financial services to Safeway at 253 Mt Hermon Rd?
Yes, nearby financial services include U.S. Bank, U.S. Bank ATM, Bay Federal Credit Union, Chase Bank, and Western Union, which can help with banking and money transfer needs before or after shopping at Safeway.
Where can I grab a coffee nearby Safeway in Scotts Valley?
You can visit Starbucks, located near Safeway, to enjoy a hot cup of coffee either before or after your grocery trip.
Are there dining options close to Safeway at 253 Mt Hermon Rd?
Yes, nearby dining options include ZENSHI Handcrafted Sushi, Tim's Chinese, Papa Murphy's Take 'N' Bake Pizza, and Baskin-Robbins ice cream shop, perfect for a meal or treat during your visit.
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