Brand Certified
McDonald's
3.4(802 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
259 Mount Hermon Rd, Scotts Valley, CA
95066, United States
Certified by McDonald's • Mar 01, 2026
(831) 438-4614
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
802 reviews
5 stars
265
4 stars
176
3 stars
147
2 stars
81
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and helpful staff, while others report rude behavior and poor customer service.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers noting clean facilities while others report dirty tables and restrooms.
Order Accuracy
Order accuracy is a recurring issue, with multiple customers mentioning incorrect orders and dissatisfaction with food preparation.
Atmosphere
The atmosphere is generally described as friendly and welcoming, although some customers have noted instances of stress among staff during busy times.
Food Quality
Food quality varies, with some customers enjoying fresh and hot meals, while others report cold or poorly prepared items.
- DEDr. Mo EbrahimiOct 27, 20255.0Chris S is always so nice! It’s always clean and friendly here!!
- JDJames DaltonOct 14, 20255.0It was above average
- BCBee CasSep 12, 20251.0We got a happy meal. The toy had already been opened. Kind of gross. But also it’s the little BTS figures so someone already looked through the toy packs and picked out the hard to find ones? Ugh.
- MHMiles HashSep 7, 20254.0Four overall because the guy working there helped me with the app and helped me figure it out definitely worth it.
- BRBrad RawsonMay 15, 20214.0It's your standard Mc'xperience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website