Wendy's

3.9
475 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
26538 Bouquet Canyon, Saugus, CA
91350, United States

Hours

Reviews

3.9
475 reviews
5 stars
218
4 stars
124
3 stars
58
2 stars
25
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Drive-Thru Experience

Drive-thru service received both positive and negative feedback, with some praising speed and others citing order errors.

Customer Service

Inconsistent customer service experiences, with some staff being friendly and helpful while others were reported as rude.

Cleanliness

The restaurant was noted as clean by some, but others mentioned unsanitary conditions, particularly in the bathrooms.
  • HH
    Herlin
    Nov 13, 2025
    1.0
    If you love SALT this is the place to do. Fries and nuggets always salty, burgers salty. Gave them many changes
  • KK
    Kar
    Nov 6, 2025
    1.0
    ***SAVE YOUR MONEY*** I went to THIS Wendy's because my friend told me they had a deal for the breakfast deal 2 for $3 and only for me to get there and they tell me the price for the "Promo is 2 for $4"...I didnt know what to say because I was confused. It was on the menu "2 for $3" I don't like to argue but I thought Wendy's big corporation. I called customer service for them to tell me the person in charge of that franchise is in charge of the prices. Isn't that false advertising?? I have real time pictures. Will never come here here again. And I said NO CHEESE like 5 times to this worker only to get cheese on my sandwich.
  • SH
    Sabina Howell
    Oct 30, 2025
    2.0
    The chicken biscuit was dry and overcooked fast food desert
  • AA
    Alex
    Aug 20, 2025
    1.0
    Bald managers took my order and had trouble with putting down deal offered. Left without giving me my receipt. Waited 15 minutes and didn't receive my ordered while other guests had gotten theirs. Went up and the bald manager didn't even relay my order. He shouldn't be allowed to be a manager. The other workers were nice and accommodating.
  • M
    Ярослав Макаренко (MiniMakarVsMinecraft)
    Aug 6, 2025
    2.0
    Fríes were cold. Service awful

Frequently Asked Questions About Wendy's

Is Bouquet Cany 16 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.