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Wendy's

3.9
(481 reviews)

Business Details

26538 Bouquet Canyon, Saugus, CA
91350, United States
(661) 296-6553

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
26538 Bouquet Canyon, Saugus, CA
91350, United States

Hours

Reviews

3.9
481 reviews
5 stars
221
4 stars
126
3 stars
58
2 stars
25
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and helpful staff, while others report rude and untrained employees.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others complain about cold, overcooked, or poorly prepared items.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly in the drive-thru, leading to frustration and dissatisfaction.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some noting a clean environment while others pointed out unsanitary conditions.

Speed of Service

Service speed is inconsistent, with some customers reporting quick service while others experienced long wait times.
  • PM
    Patty M
    Jan 17, 2026
    4.0
    While the food is what you’d expect from a fast-food spot, the service is what earned the extra star in this review. Natalie assisted me in the drive-thru and was exceptionally patient, kind, and helpful. Small interactions like that really matter, and she truly made my day better.
  • MA
    Michael Avanessian
    Jan 9, 2026
    5.0
    Dave's single only $3.99. Delicious. We used carry-out.
  • CR
    Colby R
    Dec 10, 2025
    1.0
    This place is beyond embarrassing. It would be faster to order via messenger pigeon than trying to order food from the lady who doesn't speak English and doesn't know the basic items on their menu. Even after repeating back to me what I ordered before paying (incorrectly the first try) they messed up my order.
  • HH
    Herlin
    Nov 13, 2025
    1.0
    If you love SALT this is the place to do. Fries and nuggets always salty, burgers salty. Gave them many changes
  • KK
    Kar
    Nov 6, 2025
    1.0
    ***SAVE YOUR MONEY*** I went to THIS Wendy's because my friend told me they had a deal for the breakfast deal 2 for $3 and only for me to get there and they tell me the price for the "Promo is 2 for $4"...I didnt know what to say because I was confused. It was on the menu "2 for $3" I don't like to argue but I thought Wendy's big corporation. I called customer service for them to tell me the person in charge of that franchise is in charge of the prices. Isn't that false advertising?? I have real time pictures. Will never come here here again. And I said NO CHEESE like 5 times to this worker only to get cheese on my sandwich.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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