Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,289 reviews
5 stars
546
4 stars
292
3 stars
210
2 stars
82
1 star
159
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service, especially during late hours.
Food Quality
While many enjoyed the food, there were complaints about incorrect items, cold food, and issues with condiments.
Cleanliness
The restaurant was generally noted as clean, but some customers reported unsanitary conditions and issues with food quality.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of professionalism.
Operational Hours
Confusion around operating hours was common, with some customers frustrated by the inconsistency of 24-hour service.
- VVVdogrannieNov 10, 20255.0Drive thru is fast, quick and always a pleasant service. Each time the cashier, Sakat has always been friendly and recants my order back to me. The food servers at the window are friendly and pleasant. I never feel rushed with them. My big mac could have been a little bit warmer. Fries were hot, plenty of napkins in my bag.
- CTChris ThomasOct 28, 20254.0Well this kinda got me flustered but I ordered from the app and while this is the monopoly game I ordered from. Upon opening I didn't see any game peice. Okay I was wrong I got the digital pieces now I guess
- BRBryan ReedOct 27, 20255.0You can't go wrong with McDonald's! Occasionally they have monopoly and other things to do plus the app! Stack those points!
- ASAugust ShoenOct 26, 20251.0The manager at this McDonalds claimed they are not participating in Monopoly. It’s not displayed and I found out after the fact. Why buy a large drink without incentive? Shame on you McDonalds.
- KKKevin KOct 23, 20255.0Dine-in lobby hours are 6am-11pm every day. Otherwise, convenient 24 hour drive thru that can get backed up sometimes.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Saratoga, CA?
McDonald's in Saratoga, CA is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 18578 Prospect Road offers drive-thru service 24/7.
Can I order McDonald's food for delivery at this location?
Yes, delivery is available 24/7 through McDonald's delivery service.
What types of payment does McDonald's accept at this location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered by this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I earn rewards at this McDonald's?
You can earn points for free food by joining MyMcDonald’s Rewards.
Is there a mobile app to order from McDonald's?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play.
What nearby food options are there around this McDonald's?
Nearby food spots include Bubble Tea Time for tea and snacks, Scoop N Stick for ice cream and frozen yogurt, and Stackers Pizzeria for pizza.
Are there other dessert or drink places near McDonald's?
Yes, you can visit Ceremony and Ceré Tea for bubble tea, and Popbar for ice cream.
What other services or shops are near McDonald's that customers might use?
Nearby services include Supercuts hair salon, La Bella Nail Spa, and Classic Car Wash, great for grooming and car care before or after your meal.