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Taco Bell

3.8
(855 reviews)

Business Details

9825 Mission Gorge Road, Santee, CA
92071, United States
(619) 448-0484

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9825 Mission Gorge Road in Santee. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9825 Mission Gorge Road, Santee, CA
92071, United States

Hours

Reviews

3.8
855 reviews
5 stars
358
4 stars
206
3 stars
133
2 stars
46
1 star
112

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food preparation.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and lack of assistance.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about stale items, poor preparation, and unsatisfactory portion sizes.

Kiosk Experience

Customers expressed frustration with the kiosk ordering system, finding it impersonal and difficult to navigate.

Cleanliness and Maintenance

There were complaints about cleanliness, particularly regarding the dining area and restrooms.
  • MB
    Madalyn Budd
    4 days ago
    1.0
    We have dined in at this location three separate times recently, and each visit has resulted in a wait of over 20 minutes for our food. Tonight, we arrived at 6:16 PM and did not receive our order until 6:43 PM. When we asked to speak with a manager about this recurring issue, she was completely dismissive and did not offer so much as an apology. She simply stated she would β€œtalk to them,” which did not address the ongoing problem or our concerns. During the 30 minutes we were waiting, we also observed several customers returning due to incorrect drive-thru orders. The consistent delays, lack of accountability, and unfriendly, dismissive service are unacceptable. We hope management takes these concerns seriously and works to improve both efficiency and customer service.
  • JP
    Joshua Petrie
    Feb 4, 2026
    5.0
    Because I have lactose intolerance, I often have to work hard to keep cheese out of my food. Today, after ordering in the app, and pulling up to the drive-thru, the person helping me listened diligently to my concerns and the people in charge of assembling my food did so with excellence, meeting my order to perfection. 🀌 Not only that, but the the food was the best I've had at Taco Bell in recent memory. It's usually pretty good, and I don't know what they did different, but my mouth and tummy are very happy 😁
  • JR
    J. β€œChuy” Robles
    Feb 4, 2026
    4.0
    Tasty cheap eats. Prefer this place to the other taco place.
  • SD
    Sherri Doty
    Jan 14, 2026
    3.0
    Wrong order completely πŸ˜‘, something i have experienced across all Taco Bells, and of course I used the drive thru and didn't discover it until I was home. BUT, they always are willing to replace your order.
  • AS
    Angie Stills
    Jan 12, 2026
    1.0
    Mobile order that got wrong. And virtual no meat on our tacos. So paid 2 bucks for shells and lettuce. But they want $25 an hour...

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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