Numerous reviews highlighted poor service, including inattentive staff, rude behavior, and long wait times for food and drinks.
Food Quality
Many customers reported dissatisfaction with food quality, mentioning cold, overcooked, or poorly prepared items, as well as inconsistent portion sizes.
Cleanliness
Several reviews pointed out cleanliness issues, including dirty tables, unpleasant odors, and unkempt restrooms.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and attentiveness.
NL
Nicholas Lowery
3 days ago
1.0
I’m not usually one to leave reviews but I ate here last night around 7:30 and I woke up this morning puking my brains out. I had nothing else to eat the previous day so I’m putting 2 and 2 together.
Service wasn’t great also. Do not recommend this location.
VP
viridiana perez
Dec 18, 2025
4.0
Muy buena atención
KC
Kurt Christian
Nov 25, 2025
1.0
I really do not write bad reviews, however the experience last night was just not worth spending money here anymore.
We were watching Monday night football with many other patrons and everyone was into the game. Halfway through the third quarter they turn off the sound to the game and start playing the San Diego soccer game REALLY LOUD. Distractingly, over the top loud. No warning, no notice. Everyone around us was disappointed and grumbling to the server and starting to leave. We left also and we had just ordered a tall beer and left it behind as it was too loud to stay.
Earlier we had ordered the Parmesean Chicken melt sandwich and a salad. They were delivered without silverware and we had to wait about 10 min to finally recieve something to eat the salad with. The sandwich, which is $15 had barely any chicken on it and was cut in half. One of the halves had no chicken and only sauce and parmesean cheese. The was one of the poorest excuses for a sandwich (especially at that price) we have had in a long time.
The server seems slow and unattentive. Mentioned the menu indicates the sandwich comes with a side of marinara and asked for it and she never brought it out.
$47 for a very small lame chicken sandwich, salad, two beers and terrible experience.
JB
Jason Bahno
Nov 16, 2025
1.0
I like to drive for UberEATS, to hussle in some extra cash, and more often than any other company of their size they consistently miss items in the order. The missing items is one thing, but their reaction to it is appalling. I will never eat there personally. Here is why
When the item is truly unavailable, I ask what replacement to put in. They refuse any replacement, and either ask me to deliver the order with the missing items, or to call Uber and get a refund for the customer. Like, who wants an incomplete order, that is delivered at a costly premium, with a measly side order refund. Just allow me to call the customer and let me give them some other options, regardless if the option selected is slightly more. Own your shortcomings!!!!
ZC
zendie calitis
Nov 11, 2025
1.0
I am writing this review on behalf of my wife, who visited this location to redeem her advertised Veterans Day meal and to purchase an additional order for me ( because she didn't want trouble and didn't speak up for herself when she was there)
When my wife arrived, she was told she absolutely must dine-in to receive the meal, forcing her to change her plans and stay. Which she was willing to do and chose to dine in. (The advertisement was a bit misleading as it said available for dine in or walk-in. )
Issue: Unacceptable Staff Conduct (Waitress Audrey)
The service provided by her waitress, Audrey, was unprofessional and made my wife feel unwelcome. Throughout the interaction regarding the free meal, Audrey's demeanor suggested annoyance, as if my wife's use of the promotion was an inconvenience.
The most shocking moment occurred when my wife asked for to-go boxes because the complimentary meal was a large portion. Audrey rolled her eyes and condescendingly replied, "Well, yeah, it's 10 pieces of wings." She said she wasn't even supposed to give her TOGO boxes. ( How does that even make sense?) This behavior was rude, dismissive, and made my wife, a military veteran, feel spoken down to and judged for receiving a benefit your company publicly offered.
How disappointing, that a veteran's appreciation offer, meant to honor service, was tarnished by staff who appear so dissatisfied with their jobs that they treat customers—especially those utilizing a promotional benefit—with contempt.
When my wife told me it upset me that she would be treated that way but I guess looking at the most recent reviews, it looks like a ongoing problem with customer service. I guess we will just stick to the Chula Vista or Mission Valley location.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Santee specialize in?
Buffalo Wild Wings in Santee specializes in Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the opening hours of Buffalo Wild Wings in Santee?
The restaurant is open Monday to Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 2:00 AM, and Sunday from 9:30 AM to midnight.
Where is Buffalo Wild Wings located in Santee?
Buffalo Wild Wings is located at 254 Town Center Parkway, Santee, CA 92071, USA.
Is Buffalo Wild Wings in Santee currently open?
Yes, Buffalo Wild Wings in Santee is currently open and operating during its regular business hours.
How can I contact Buffalo Wild Wings in Santee?
You can call Buffalo Wild Wings in Santee at +1 619-596-4625 for reservations or inquiries.
Does Buffalo Wild Wings offer takeout services in Santee?
Yes, Buffalo Wild Wings in Santee is categorized as a takeout restaurant along with being a sports bar and chicken wings restaurant.
What nearby stores can I visit before or after dining at Buffalo Wild Wings?
You can shop at nearby stores like GameStop, Dollar Tree, and Ross Dress for Less, all within the Town Center Parkway area.
Are there any family-friendly entertainment options near Buffalo Wild Wings in Santee?
Yes, Chuck E. Cheese, a pizza restaurant and arcade, is nearby and a great place for family fun before or after your meal at Buffalo Wild Wings.
Can I combine a visit to Buffalo Wild Wings with other services like a spa or hair salon nearby?
Absolutely, you can visit nearby Polish Nails Spa & Hair or Focus Hair & Nails to enjoy beauty and hair services along with your trip to Buffalo Wild Wings.
Are there any medical or dental facilities close to Buffalo Wild Wings in Santee?
Yes, My Kid's Dentist & Orthodontics and Santee Town Center Dental Group are nearby providing dental services you might find convenient to visit.