Buffalo Wild Wings

Reviews

• JB

  Jason Bahno

  Nov 16, 2025
  1.0
  I like to drive for UberEATS, to hussle in some extra cash, and more often than any other company of their size they consistently miss items in the order. The missing items is one thing, but their reaction to it is appalling. I will never eat there personally. Here is why When the item is truly unavailable, I ask what replacement to put in. They refuse any replacement, and either ask me to deliver the order with the missing items, or to call Uber and get a refund for the customer. Like, who wants an incomplete order, that is delivered at a costly premium, with a measly side order refund. Just allow me to call the customer and let me give them some other options, regardless if the option selected is slightly more. Own your shortcomings!!!!
• ZC

  zendie calitis

  Nov 11, 2025
  1.0
  ​I am writing this review on behalf of my wife, who visited this location to redeem her advertised Veterans Day meal and to purchase an additional order for me ( because she didn't want trouble and didn't speak up for herself when she was there) When my wife arrived, she was told she absolutely must dine-in to receive the meal, forcing her to change her plans and stay. Which she was willing to do and chose to dine in. (The advertisement was a bit misleading as it said available for dine in or walk-in. ) ​Issue: Unacceptable Staff Conduct (Waitress Audrey) The service provided by her waitress, Audrey, was unprofessional and made my wife feel unwelcome. Throughout the interaction regarding the free meal, Audrey's demeanor suggested annoyance, as if my wife's use of the promotion was an inconvenience. ​The most shocking moment occurred when my wife asked for to-go boxes because the complimentary meal was a large portion. Audrey rolled her eyes and condescendingly replied, "Well, yeah, it's 10 pieces of wings." She said she wasn't even supposed to give her TOGO boxes. ( How does that even make sense?) This behavior was rude, dismissive, and made my wife, a military veteran, feel spoken down to and judged for receiving a benefit your company publicly offered. How disappointing, that a veteran's appreciation offer, meant to honor service, was tarnished by staff who appear so dissatisfied with their jobs that they treat customers—especially those utilizing a promotional benefit—with contempt. ​ When my wife told me it upset me that she would be treated that way but I guess looking at the most recent reviews, it looks like a ongoing problem with customer service. I guess we will just stick to the Chula Vista or Mission Valley location.
• RR

  Rex0007

  Oct 31, 2025
  3.0
  The food is OK, the service is so so, the atmosphere a bit too noisy for my taste personally
• LN

  Luiz “Vyaih” Torres Núñez

  Oct 18, 2025
  5.0
  Is a great place to have a drink, watch some games, and eat some wings. Waiting to go back after my healing process from the wisdom teeth removal.
• DN

  Dave Nunez

  Sep 20, 2025
  1.0
  Countless times this location has disappointed me—both in service and food quality. Other Buffalo Wild Wings locations are consistently better in every way. First, the online order system is a mess. Pick-up times are inconsistent, and more often than not, the food comes out cold. I can tolerate waiting five minutes—but today, 9/20/2025, was the last straw. I understand being short-staffed, but that’s no excuse for poor service. An experienced, attentive server would have checked online orders right away. Instead, this waitress dragged her feet, prioritizing her tip-paying dine-in tables while my order sat in the back. I waited ten minutes, and by the time she handed it over, everything was cold. To make it worse, she refused to provide ranch unless I paid extra—something most people expect automatically with wings. I left it off my order by mistake, but her attitude made it clear she couldn’t care less. The whole experience was unacceptable. Unprofessional. Disrespectful. I will never order from this location again, and I strongly urge others not to waste their time here either. Dine-in may be different, but online orders are clearly treated as an afterthought. I rarely write reviews, but this place has pushed me past my limit. Absolutely horrible.

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