Panera Bread

Reviews

• GF

  Gerry Fightmaster

  4 days ago
  5.0
  This is a great place to stop for lunch. Love it.
• VC

  Victoria C.

  Feb 17, 2026
  1.0
  Backhanded and curt verbal communication from staff means I will never visit this location again. Plus the cinnamon roll was dry as heck. Food is so much better at that company branching out from The City - in East side Santa Rosa. I was trying to give this location a try but just... No.
• KZ

  Kristopher Zezza

  Jan 1, 2026
  1.0
  Ordered a simple meal and ended up not even getting one of my deserts that I payed for and got overcharged for a bunch of stuff I never got, like 2 French bag sides but I got 1, and again the missing chocolate croissant, and the cashier needs to learn to speak up I can't hear a damn thing he says, and make sure that the name matches, I'm sure Tamara wasn't my cashier as it was a visible male, I'm disappointed in the 40$ worth of food I didn't get, very bad experience, seems fun to work there and be lazy but not fun as a customer. Be careful what days you go and what time, Thursday night shift is lazy from what I see.
• VV

  Valerie

  Dec 22, 2025
  4.0
  I love their broccoli 🥦 cheddar soup but their prices are getting expensive. Last time I dined in I saw a cockroach curled up at the entrance, this was months ago who knows if it has changed but it made me feel sick after I just finished eating there.
• CO

  Carrie olen

  Dec 16, 2025
  1.0
  This place is a complete mess, and the management is the main reason why. The managers don’t want to work. They stand around and push everything onto employees unless it’s convenient for them to suddenly step in usually only when a customer is being rude, not when actual help or leadership is needed. Most of the time, employees are left to figure things out on their own while management does nothing productive.Always thing one manager going to the bathroom all the time doing who knows gods what she very short big built The store itself is dirty. Tables aren’t cleaned, the drink station is gross, and the whole place feels neglected. Meanwhile, employees are often grouped up talking in the back while the floor is clearly understaffed which again falls back on management for not running the store properly. One manager always looks extremely stressed but somehow never actually fixes anything. Just pacing, hovering, and adding tension without solving problems. The general manager is openly rude to employees I’ve personally seen her yelling at one of them when coming into the store. As a customer, that’s uncomfortable and unprofessional to witness. Honestly, I don’t understand how this location is still open. The lack of leadership, cleanliness, and basic respect is alarming. It also makes you wonder what goes on behind closed doors if this is what customers can already see. Until management changes, I wouldn’t recommend this place to anyone.

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