Overall, customers praised the pizza for its flavor and authenticity, particularly the New York style crust, though some found it bland or underwhelming.
Service
Many reviews highlighted the friendly and accommodating service, with staff being attentive and welcoming, although a few noted inconsistencies in service quality.
Atmosphere
The restaurant's atmosphere received positive remarks for being lively and inviting, making it a great spot for dining and socializing.
Value
While some customers felt the pizza was worth the price, others expressed concerns about the cost relative to the quality, suggesting it could be improved.
Consistency
Feedback indicated variability in food quality and service, with some customers experiencing excellent meals while others reported disappointing visits.
CR
Christina Runyan
Nov 14, 2025
5.0
Quality people working here! Great service!
RW
Randi Wiley
Nov 6, 2025
5.0
First time here, I was out of town visitor to California. Pizza was really good. Loved the crust and sauce. The cinnamon knots for dessert were to die for. So many yummy local beers on tap and in bottles. Service was top notch too, friendly and quick staff. Spoke with the new owner, he recently bought this location and renovated it, changed up the menu and crust recipe. One of the only places open late in Santa Rosa as well. I will be back!
GC
Gregory Chu
Nov 2, 2025
5.0
Excellent pizza if you like NY thin crust. I always try a plain cheese pizza first to gauge if I will like their pizza before trying the other options. This place did not disappoint. It was even great lukewarm (I ordered delivery and it was barely warm when I got it). I'll be back to try the hot wings and some other options next time I'm in town!
MA
Michelle Adams
Oct 30, 2025
5.0
My husband and I went to NY Pizza a couple of weeks ago. It has been on our '"go to" for several months.
1) Love the atmosphere. It changes with the time of day and which day. On sports evenings, it can be loud but not objectionably loud. More of a friends getting together to watch a game noise. We can still hear each other without difficulty. It's a fun vibe.
2) The food. The pizza is always hot when it gets to our table. My husband prefers a regular crust or thick crust but....he really likes the pizza and the crust here. It''s not crunchy or as a little blackened as some other thin crust places have. The toppings are excellent. I always get a salad. I'm picky about my salads. I don't like arugula, not a fan of iceberg or mixed greens. Love romaine, crunchy and mild flavor. They always accommodate me. In other words, I make my own. They have a homemade lemon dressing that is excellent. I bought some from them, only in little 30cc cups...I bought 10. I'm hoping they will bottle some. Never have I had such a fresh lemon dressing like this.
3) Service. I can't say enough. They greet you when you come in, they get your food ready and delivered. Yes, they warm up your slice but it doesn't taste warmed over. The staff is always smiling and ready to meet your needs for more of everything or if you need something else. They check on you without being "in your space."
The owner.....awesome. Very friendly and genuinely wants to hear about your experience.
Love NY Pie!
RZ
Richard Zimmer
Oct 26, 2025
5.0
WE are a couple raised in NYC. You have made the best edge crust and undercrust we hve experiencing ij CA; closest to the NYC pizza crust here. However, the sauce could be more tangy and the cheese is supposed to be stretchy. NYC pizza cheese can be stretched across the entire box. In the future, we will only buy your pizza. Bravo!
NY Pie is open from 11:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours is delivery available at NY Pie?
Delivery is available daily from 11:30 AM to 10:35 PM Monday through Thursday and Sunday, and until 11:35 PM on Friday and Saturday.
Can I pick up my order in-store at NY Pie?
Yes, NY Pie offers in-store pickup as well as delivery services.
What are the takeout hours at NY Pie?
Takeout is available daily from 11:30 AM to 10:35 PM Monday through Thursday and Sunday, and until 11:35 PM on Friday and Saturday.
Where is NY Pie located?
NY Pie is located at 65 Brookwood Ave suite 1 & 2, Santa Rosa, CA 95404, USA.
What types of cuisine and services does NY Pie offer?
NY Pie is a pizza and Italian restaurant offering pizza delivery, takeaway, chicken wings, salads, and vegetarian options suited for families.
How can I view the menu and place an order online for NY Pie?
You can view the menu and place your order online at https://nypie.pizza/menu.
Are there any coffee shops nearby where I can relax before or after dining at NY Pie?
Yes, Soco Coffee, a cafe and coffee shop, is nearby where you can enjoy coffee or smoothies before or after your meal at NY Pie.
What nearby places can help me find NY Pie or assist with transportation?
Nearby, there are two gas stations, BP and ARCO, which may help with transportation needs, and ATMs such as RockItCoin Bitcoin ATM and LibertyX Bitcoin ATM to assist with cash access.
Are there any parks or recreational spots near NY Pie for visitors to enjoy?
Yes, Cancer Survivors' Park and Fremont Park are nearby, providing pleasant outdoor spaces to visit before or after dining at NY Pie.