McDonald's

3.6
833 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
879 Hopper Ave, Santa Rosa, CA
95403, United States

Hours

Reviews

3.6
833 reviews
5 stars
316
4 stars
173
3 stars
136
2 stars
71
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Mixed reviews on food quality, with some praising fresh fries and hot food, while others complained about undercooked meat and incorrect orders.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others raised concerns about hygiene, particularly with drink machines.

Ordering Experience

Customers expressed frustration with the reliance on kiosks and mobile ordering, finding it confusing and less personal.

Customer Service

While some reviews highlighted friendly staff, many others reported rude behavior and a lack of attentiveness from employees.
  • EM
    Elono Musko
    Dec 22, 2025
    1.0
    Paper straws yuck....when I order coke I want coke not diet coke ..diet coke is gross ...
  • SA
    Steve A
    Dec 21, 2025
    1.0
    30 minutes for an order.
  • MM
    Marco Hernandez Maldonado
    Dec 6, 2025
    1.0
    Primero que nada el servicio pésimo ninguno me atendió y algunos se me quedaron viendo cuando estaba parado en el pick-up adentro del mcdonalds quería preguntar si había mcflurry y también para decirle de mi bebida de coca cola, pero ninguno acudió al servicio. Pésimo la verdad, y con unas caras largas como que ni atender al cliente quisieran, solo me llevé mi cajita feliz sin mi coca cola.
  • YA
    Yudith Arreguin
    Nov 28, 2025
    1.0
    Would not take an order. We drove around 3 times
  • CM
    Christian Marc
    Nov 28, 2025
    5.0
    This isn’t always top notch, clean, and smoothly run McDonald’s that is open 24 hours. No matter what time I go, they always get my order right I am never left in the dark and most recently. I have only been able to find one absolute flaw. The paper straws have to go. I know it’s some major advertising exec job on the line, but we don’t like them. I don’t think that McDonald’s is the cause of plastic pollution so must stop torturing ourselves with these soggy rolled toilet paper metals that work for a good 20 to 30 minutes before being unusable.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 879 Hopper Ave, Santa Rosa?

McDonald's at 879 Hopper Ave in Santa Rosa is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's location offers drive-thru service 24/7 every day of the week.