McDonald's

3.5
1882 reviews
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Business Details

2642 Santa Rosa Ave, Santa Rosa, CA
95407, United States
(707) 569-9222
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2642 Santa Rosa Ave, Santa Rosa, CA
95407, United States

Hours

Reviews

3.5
1,882 reviews
5 stars
653
4 stars
379
3 stars
367
2 stars
188
1 star
295

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not matching what was requested.

Customer Service

Feedback indicates a mix of friendly service and rude interactions, with several customers expressing dissatisfaction with staff attitudes.

Food Quality

Numerous reviews highlighted problems with food quality, including undercooked items, cold food, and overall poor taste.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, leading to frustration.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poor maintenance of the premises.
  • CW
    Chandra Washington
    3 days ago
    1.0
    This McDonald's consistently messes up with the app. They add your code then reset your order so you cant use your app code for 15 mins or just pay full for your food. They dont apologize or try to make it right when they knew its them who messed up. I haven't had this issue at any other location.
  • DW
    Denise Wenderoth
    6 days ago
    3.0
    At one time I had to wait 45 minutes for a food order that I made on mobile app and paid for and when I got there my food still wasn't ready ask what time to see if my food is ready and they still couldn't find my food
  • OR
    Olesia Rouk
    Nov 16, 2025
    1.0
    I’m really disappointed with my recent visit to this McDonald’s. The person working at the drive-through window was very rude, even though the mistake was on their side. On top of that, the chicken in my burger was dark brown, which makes me think the grill isn’t being cleaned properly. This is not the quality or service I expect from McDonald’s. I hope management addresses these issues so customers can have a better experience.
  • TT
    Tony
    Nov 12, 2025
    1.0
    Overnight manager should be fired. I’m a truck driver and was denied food because obviously my truck does not fit in drive thru
  • RA
    Rose-Anne Arreola
    Oct 26, 2025
    5.0
    No matter the location theres always a risk of them forgetting an item in the bag but I just have to go back and get it.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2642 Santa Rosa Ave?

McDonald's at 2642 Santa Rosa Ave is open 24 hours every day, from Monday to Sunday.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this location, every day of the week.