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McDonald's

3.5
(1814 reviews)

Business Details

2642 Santa Rosa Ave, Santa Rosa, CA
95407, United States
(707) 569-9222
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2642 Santa Rosa Ave, Santa Rosa, CA
95407, United States

Hours

Reviews

3.5
1,814 reviews
5 stars
619
4 stars
367
3 stars
351
2 stars
184
1 star
293

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Many reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues such as undercooked items, cold food, and overall poor taste.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including garbage and unsanitary conditions.
  • LM
    leslie munguia
    Feb 12, 2026
    3.0
    food was ok but the service was rude
  • MH
    Michael Hilber
    Feb 8, 2026
    1.0
    Worst McDonalds in town so far as customer service. They have at least one employee who should go work elsewhere. I also suspect that this place cancels mobile orders for their convenience, and customer inconvenience. Orders get cancelled with no real reason given. "Mobile Order Cancelation Receipt We canceled your order - looks like it hit a snag along the way. You may see a pending charge on your card which typically drops from your account the next business day but could take up to 5 business days based on your bank. If you do not see the pending charge removed from your account after 5 business days, please contact your bank. And no worries! Any deals, reward items or bonus offers applied to this order will be reapplied to your McDonald's app for you to redeem on your next pickup or McDelivery® order, based on availability." So you get nothing and also get to wait up to 5 days for the charge to your card to be reimbursed. How come this happens frequently at this location? Are employees looking at orders coming in and cancelling some of them?
  • FD
    Found Depot
    Jan 26, 2026
    5.0
    Food good fast service
  • BV
    B VS
    Dec 22, 2025
    1.0
    ORDERED BREAKFAST SANDWICH AND 2 APPLE PIES AT 10:14AM ON THE APP... ARRIVED AT 10:20AM AND WAITED AND WAITED... DIGITAL BOARD SAYS MY ORDER IS 'NOW SERVING" BUT NOWHERE NEAR READY . WAITED. WAITED. WAITED... 10:36AM TOLD THERE ARE NO APPLE PIES ... PAID IN FULL SANDWICH NOT READY EITHER, BREAKFAST CUTOFF AT 10:30AM SCAM ARTISTS WASTED MY TIME AND GAS MONEY!!!
  • TF
    Tony Flores
    Dec 7, 2025
    2.0
    Hair on my food

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2642 Santa Rosa Ave?

McDonald's at 2642 Santa Rosa Ave is open 24 hours every day, from Monday to Sunday.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this location, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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