Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,046 reviews
5 stars
337
4 stars
204
3 stars
193
2 stars
112
1 star
200
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and rude staff interactions.
Cleanliness
The restaurant was noted for being dirty, with complaints about unsanitary conditions and lack of basic supplies.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and poor quality.
Management
Several reviews highlighted poor management practices, including ignoring customer complaints and inadequate staff training.
Location Concerns
The restaurant's location was described as problematic, with issues related to safety and accessibility.
- OCOwen ChengNov 9, 20255.0Staffs were very friendly and helpful.
- EDElsa Dine'Nov 8, 20255.0Consistent product and efficient ordering and service.
- KHKevin HudsonOct 23, 20251.0Slow as hell drive thru line Rude customer service Confusing entrance and exit In a bad spot of town Don't even bother coming here you'll thank me later
- RHRosa Helga Ibanez HernandezOct 19, 20251.0The restaurant is dirty, in the bathroom there is no soap to wash your hands, there is no paper in the bathroom, no seats, I asked the manager if they could put paper, soap and cover seats. And he just put on toilet paper. 🤷♀️😠
- CMChris McDanielOct 10, 20251.0They charge for ketchup! Horrible service nobody here speaks English and my food was cold after they changed top dollar....NEVER COMING HERE AGAIN!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's on Mendocino Ave?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is available every day from 6:00 AM to 11:00 PM.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery including same-day and no-contact delivery, with delivery available daily from 6:30 AM to 10:45 PM.
Can I place an order through a mobile app for this McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play.
What payment options are accepted at McDonald's on Mendocino Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Santa Rosa?
It is located at 1264 Mendocino Ave, Santa Rosa, CA 95402, USA.
What are some coffee shops near this McDonald's?
Nearby coffee shops include Caffino and Dutch Bros Coffee, great places to visit before or after your meal.
Are there any other restaurants near McDonald's on Mendocino Ave?
Yes, Restaurante Magoga and Kelly's Sandwiches and Drinks are nearby if you want to explore more dining options.
What nearby places can I visit for personal care or relaxation near McDonald's?
You can visit Elite Nails Spa, Gema's Beauty Salon, and Royal Skincare & Spa for beauty and relaxation services.