Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2280 Mendocino Avenue in Santa Rosa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers for being juicy and flavorful, with many highlighting the generous portion of fries.
Pricing
Many reviews noted that the prices are considered high for fast food, leading to mixed feelings about value for money.
Cleanliness
Several customers reported issues with cleanliness, mentioning dirty tables and floors, which detracted from their dining experience.
Service
While some reviews highlighted friendly and efficient service, others pointed out inconsistencies, including order mistakes and long wait times.
Overall Experience
The overall sentiment is mixed, with some customers expressing strong loyalty and satisfaction, while others reported disappointing experiences.
SE
Shannon Eggel
5 days ago
2.0
It was pricy, the food was ok, they put a bunch of toppings on it that kinda cancel each other out, burger meat is unseasoned and bland .employees seemed undisgruntled.
AR
Angelina Rouda
Nov 7, 2025
1.0
My burger was really hard like the bacon and the bread was hard to chew through and the fries were stale. Super disappointing considering it cost much more than fast food and in this economy it sucks to spend money on something that isn’t good.
VM
Vikram Menon
Oct 16, 2025
5.0
Burgers are juicy and have so many toppings. Crazy quantity of fries. And of course the free peanuts is always a nice touch.
Very clean.
JJ
JustHab
Sep 5, 2025
4.0
Good food quality ingredients a bit on the more expensive side.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Santa Rosa accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at 2280 Mendocino Avenue?
Five Guys is open daily from 11:00 AM to 10:00 PM for in-store dining and pickup.
Is delivery available from Five Guys Santa Rosa?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering platform.
How can I customize my burger or milkshake at Five Guys Santa Rosa?
You can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations to satisfy your cravings.
What payment methods are accepted at Five Guys Santa Rosa?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys?
Yes, many sandwiches including burgers and veggie sandwiches are available without a bun using wraps or bowls, suitable for gluten-sensitive customers. However, some items do contain gluten and there is a risk of cross-contamination.
What type of attire is recommended when visiting Five Guys Santa Rosa?
Casual attire is recommended when dining at Five Guys.
Is Five Guys Santa Rosa family and wheelchair friendly?
Yes, the location welcomes children and offers wheelchair accessible entrances, seating, restrooms, and parking.
What are some nearby places I can visit before or after dining at Five Guys Santa Rosa?
Nearby you can visit Pieology Pizzeria Santa Rosa for vegan-friendly pizza, Cold Stone Creamery for desserts, and T4 Tea For U for bubble tea and smoothies, all within walking distance from Five Guys.
Can I combine a visit to Five Guys with other nearby services or shops?
Yes, nearby you can also find AT&T stores for mobile needs, H&R Block for financial services, and Great Clips for salon services, making it convenient to run multiple errands around your meal.
Is Five Guys Santa Rosa located near any banks for easy access to ATMs or financial services?
Yes, TD Ameritrade, Chase Bank, and U.S. Bank are located near Five Guys Santa Rosa, providing convenient access to banking services.