Five Guys

4.2
724 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2280 Mendocino Avenue in Santa Rosa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2280 Mendocino Avenue, Santa Rosa, CA
95403, United States

Hours

Reviews

4.2
724 reviews
5 stars
397
4 stars
183
3 stars
70
2 stars
28
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being juicy and flavorful, with many highlighting the generous portion of fries.

Pricing

Many reviews noted that the prices are considered high for fast food, leading to mixed feelings about value for money.

Cleanliness

Several customers reported issues with cleanliness, mentioning dirty tables and floors, which detracted from their dining experience.

Service

While some reviews highlighted friendly and efficient service, others pointed out inconsistencies, including order mistakes and long wait times.

Overall Experience

The overall sentiment is mixed, with some customers expressing strong loyalty and satisfaction, while others reported disappointing experiences.
  • SE
    Shannon Eggel
    5 days ago
    2.0
    It was pricy, the food was ok, they put a bunch of toppings on it that kinda cancel each other out, burger meat is unseasoned and bland .employees seemed undisgruntled.
  • AR
    Angelina Rouda
    Nov 7, 2025
    1.0
    My burger was really hard like the bacon and the bread was hard to chew through and the fries were stale. Super disappointing considering it cost much more than fast food and in this economy it sucks to spend money on something that isn’t good.
  • VM
    Vikram Menon
    Oct 16, 2025
    5.0
    Burgers are juicy and have so many toppings. Crazy quantity of fries. And of course the free peanuts is always a nice touch. Very clean.
  • JJ
    JustHab
    Sep 5, 2025
    4.0
    Good food quality ingredients a bit on the more expensive side.
  • MC
    Maria Cincotta
    Aug 26, 2025
    4.0
    Good burgers and fries

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.