Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2280 Mendocino Avenue in Santa Rosa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers for being juicy and flavorful, but some noted issues with blandness and sogginess.
Pricing
Many reviews mentioned that the prices are considered high for fast food, leading to mixed feelings about value.
Service Issues
Several customers reported poor service experiences, including incorrect orders and long wait times.
Cleanliness
Multiple reviews highlighted cleanliness issues, with dirty tables and floors being a common complaint.
Fries Feedback
Fries received positive remarks for quantity and taste, though some noted they can be greasy.
EB
Ender Bates
Dec 31, 2025
5.0
Great quality food from start to finish. You ordered online and the process stayed smooth and straightforward. The order was ready for pickup in under 20 minutes, which shows strong kitchen coordination and efficiency.
The food came out fresh and well prepared. Everything was packed neatly and stayed hot. Flavors held up well and portions felt right for the price. Nothing felt rushed or thrown together.
Pickup was quick and easy. Staff handled the handoff professionally and kept things moving. This place delivers reliable quality and fast service, which makes online ordering worth using again.
LR
Leeann Roxx
Dec 15, 2025
4.0
It's a great, messy burger. Fries and hand cut a bomb, I recommended the Cajun variety.
NB
Nick Bowers
Dec 15, 2025
5.0
Always a good burger, can't go wrong
FD
Found Depot
Dec 8, 2025
3.0
Good burgers although one of the workers acts like he wants funk when he has his break but other then that good place
SE
Shannon Eggel
Nov 19, 2025
2.0
It was pricy, the food was ok, they put a bunch of toppings on it that kinda cancel each other out, burger meat is unseasoned and bland .employees seemed undisgruntled.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Santa Rosa accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at 2280 Mendocino Avenue?
Five Guys is open daily from 11:00 AM to 10:00 PM for in-store dining and pickup.
Is delivery available from Five Guys Santa Rosa?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering platform.
How can I customize my burger or milkshake at Five Guys Santa Rosa?
You can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations to satisfy your cravings.
What payment methods are accepted at Five Guys Santa Rosa?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys?
Yes, many sandwiches including burgers and veggie sandwiches are available without a bun using wraps or bowls, suitable for gluten-sensitive customers. However, some items do contain gluten and there is a risk of cross-contamination.
What type of attire is recommended when visiting Five Guys Santa Rosa?
Casual attire is recommended when dining at Five Guys.
Is Five Guys Santa Rosa family and wheelchair friendly?
Yes, the location welcomes children and offers wheelchair accessible entrances, seating, restrooms, and parking.
What are some nearby places I can visit before or after dining at Five Guys Santa Rosa?
Nearby you can visit Pieology Pizzeria Santa Rosa for vegan-friendly pizza, Cold Stone Creamery for desserts, and T4 Tea For U for bubble tea and smoothies, all within walking distance from Five Guys.
Can I combine a visit to Five Guys with other nearby services or shops?
Yes, nearby you can also find AT&T stores for mobile needs, H&R Block for financial services, and Great Clips for salon services, making it convenient to run multiple errands around your meal.
Is Five Guys Santa Rosa located near any banks for easy access to ATMs or financial services?
Yes, TD Ameritrade, Chase Bank, and U.S. Bank are located near Five Guys Santa Rosa, providing convenient access to banking services.