Five Guys

4.2
729 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2280 Mendocino Avenue in Santa Rosa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2280 Mendocino Avenue, Santa Rosa, CA
95403, United States

Hours

Reviews

4.2
729 reviews
5 stars
400
4 stars
184
3 stars
71
2 stars
28
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being juicy and flavorful, but some noted issues with blandness and sogginess.

Pricing

Many reviews mentioned that the prices are considered high for fast food, leading to mixed feelings about value.

Service Issues

Several customers reported poor service experiences, including incorrect orders and long wait times.

Cleanliness

Multiple reviews highlighted cleanliness issues, with dirty tables and floors being a common complaint.

Fries Feedback

Fries received positive remarks for quantity and taste, though some noted they can be greasy.
  • EB
    Ender Bates
    Dec 31, 2025
    5.0
    Great quality food from start to finish. You ordered online and the process stayed smooth and straightforward. The order was ready for pickup in under 20 minutes, which shows strong kitchen coordination and efficiency. The food came out fresh and well prepared. Everything was packed neatly and stayed hot. Flavors held up well and portions felt right for the price. Nothing felt rushed or thrown together. Pickup was quick and easy. Staff handled the handoff professionally and kept things moving. This place delivers reliable quality and fast service, which makes online ordering worth using again.
  • LR
    Leeann Roxx
    Dec 15, 2025
    4.0
    It's a great, messy burger. Fries and hand cut a bomb, I recommended the Cajun variety.
  • NB
    Nick Bowers
    Dec 15, 2025
    5.0
    Always a good burger, can't go wrong
  • FD
    Found Depot
    Dec 8, 2025
    3.0
    Good burgers although one of the workers acts like he wants funk when he has his break but other then that good place
  • SE
    Shannon Eggel
    Nov 19, 2025
    2.0
    It was pricy, the food was ok, they put a bunch of toppings on it that kinda cancel each other out, burger meat is unseasoned and bland .employees seemed undisgruntled.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.