Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
While many customers praised the friendly and helpful staff, there were numerous complaints about inconsistent service and long wait times, particularly in the drive-thru.
Drink Consistency
Several customers reported issues with their drinks being made incorrectly or not to their liking, leading to dissatisfaction with the overall product quality.
Atmosphere
The atmosphere was generally described as upbeat and welcoming, with many customers enjoying the vibes and the staff's positive attitude.
Drive-Thru Experience
The drive-thru was frequently criticized for being slow and poorly managed, causing frustration among customers.
MR
Marco Ruiz
Dec 30, 2025
5.0
Always a good time.
RR
ryan
Dec 29, 2025
5.0
Great iced espresso drinks! Friendly service!
LS
Lessly Sierra-Avendano
Dec 26, 2025
2.0
The last few times I’ve been there, they’ve made my drink wrong each time. Which doesn’t make sense cause I order the same thing every time. Never add enough flavor, even when asked for extra flavor to make sure it tasted right, it still tasted just like diluted tea.
JM
Joann Maxwell
Dec 6, 2025
5.0
Our favorite spot in Santa Rosa to get fraps..so much better that Starbucks. Service is fast & friendly..lines move fast..prices are lower than Starbucks. Starbucks can't seem to figure out how to make me a sugar free vanilla frap..DB wraps are always made perfect..lattes are great too.
TH
Tara Hatton
Dec 3, 2025
5.0
The seasonal menu is always fun and such a variety on the regular menu too!!
My drink is always made correctly and the staff is friendly. When they are super busy they tell you "hey its gonna be a few minutes" I appreciate the honesty.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 919 Hopper Ave, Santa Rosa?
Dutch Bros Coffee at 919 Hopper Ave is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does Dutch Bros Coffee offer any sugar-free flavors?
Yes, Dutch Bros Coffee offers several sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I earn a free drink on my birthday at Dutch Bros Coffee?
Yes, you can receive a free drink on your birthday by downloading the Dutch Bros™ app, which provides a free drink reward on your birthday. If you don't have the app, just let your broista know!
What payment methods does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Please check with your local shop to see if they accept personal checks.
Can I order my Dutch Bros drink ahead of time?
Yes, you can order ahead using the Dutch Bros app or website, allowing customizations. However, for particularly creative orders or cold pours, it's recommended to order directly at the shop.
Are there any nearby food options around Dutch Bros Coffee at 919 Hopper Ave?
Yes, nearby you can find several dining options like Arby's, Jersey Mike's, Taco Bell, McDonald's, Panera Bread, Applebee's, Luigi's Restaurant, and Hunter Steakhouse, which offer a variety of fast food, sandwiches, Mexican, American, and steakhouse experiences.
What other coffee shops are located near Dutch Bros Coffee at 919 Hopper Ave?
Near Dutch Bros Coffee, there are other coffee shops including Starbucks and Panera Bread, providing additional options for coffee and café experiences in the area.
What nearby places can customers visit after enjoying Dutch Bros Coffee?
After your visit to Dutch Bros Coffee, you might want to explore Redwood National Park for nature and outdoor activities, or shop at Kohl's and Sephora which are nearby for clothing and beauty supplies respectively.
Does Dutch Bros Coffee have a drive-through and curbside pickup service?
Dutch Bros Coffee offers curbside pickup but does not offer delivery. Note that some locations have drive-through service; it's best to check your local shop for availability.
How can I find Dutch Bros Coffee on social media or download their app?
You can follow Dutch Bros Coffee on Instagram (@dutchbroscoffee), Twitter (@DutchBros), TikTok (@dutchbroscoffee), and LinkedIn. Apps are available on the Apple App Store and Google Play Store for easy ordering and rewards.