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Dutch Bros Coffee

4.1
(263 reviews)

Business Details

919 Hopper Ave, Santa Rosa, CA
95403, United States
(877) 899-2767
https://www.dutchbros.com/locations/ca/santa-rosa/919-hopper-ave

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
919 Hopper Ave, Santa Rosa, CA
95403, United States

Hours

Reviews

4.1
263 reviews
5 stars
179
4 stars
28
3 stars
11
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, noting their willingness to correct mistakes and provide a welcoming atmosphere.

Inconsistent Orders

Several reviews highlighted issues with incorrect drink orders and inconsistent preparation, leading to customer dissatisfaction.

Long Wait Times

Many customers reported excessively long wait times in the drive-thru, with some experiences exceeding 30 minutes.

Cleanliness Concerns

Some feedback pointed out cleanliness issues, particularly in the drive-thru area and the overall presentation of the business.

Product Enjoyment

Despite some complaints, many customers enjoyed the drinks, particularly the seasonal offerings and unique flavors.
  • MA
    Marjan Ali
    2 days ago
    1.0
    Everything is good here and all but the worker with bleached eyebrows and glasses has a nasty attitude and very rude!! I get that people have bad work days but you do not have to be talking to me making me look slow because I know what I’m ordering and what I’m doing. And yes if I were to give you attitude then I would 100% understand you giving me attitude but I was very nice and put up with your rudeness. You’re there to make my order with a good attitude if you don’t like your job don’t take it out on the customers that are nice!
  • XX
    xaxya xo
    2 days ago
    1.0
    I have never experienced such poor customer service at any dutch bros except for this one. I had came in and asked for my usual order but the girl with the glasses taking my order at the front had the most nasty attitude ever. I know customer service can be difficult trust me I work in customer service as well but you should never reflect it on customers that are spending money at your location. Please do better dutch bro’s.
  • AP
    Andrea Pedraza
    6 days ago
    2.0
    Don’t know the name of the employee. Ugliest attitude and approach towards clients. She always seems to be bothered when someone shows up. If she doesn’t like her job, maybe she should look for something else. So much for having a “daily goal chart” when you work with people like her. I took a snap of the “Hopper goal chart.” To see what it said. Didn’t know she was going to turn around then. Mind you he want even part of it shot, since I zoomed in. She said “are taking a picture, are you! Putting half of her body out by the window. I said not of you anyways. She rolled her eyes and said “whatever what do you want”. Here’s the snap of what I got. She’s clearly not part of that goals. 😅 she’s always in a bitchy attitude. Avoiding that location now, driving back to the original site on Mendocino and Pacific. I miss the other people that work at Hopper the nice baristas 🤣.
  • RL
    Rashaun Linde
    Feb 4, 2026
    5.0
    Everyone here is ALWAYS so nice! I’m all about customer service and you guys do it with a smile!!
  • SS
    Skarpo
    Jan 25, 2026
    5.0
    Everything is great! Atmosphere is what you want it to be. (No indoor seating)

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!

Brand Certified Facts from Dutch Bros Coffee

Dutch Bros Coffee partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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