Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
245 reviews
5 stars
165
4 stars
27
3 stars
11
2 stars
4
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and helpful staff, numerous reviews highlighted issues with slow service and incorrect orders.
Cleanliness
Several customers expressed concerns about the cleanliness of the location, particularly regarding the kitchen and overall presentation.
Wait Times
A significant number of reviews mentioned excessively long wait times at the drive-thru, with some customers reporting waits of over 30 minutes.
Product Quality
Opinions on the drinks varied, with some customers enjoying the flavors while others found them overly sweet or not meeting expectations.
Customer Experience
Positive experiences were noted, particularly in terms of staff kindness and creating a welcoming atmosphere, but negative experiences were also reported regarding order accuracy and service speed.
- EFErica Fountain2 days ago5.0Jordyn helped me tonight and was honestly the sweetest! I always come the hopper location because everyone is always so friendly! Thank you hopper for hiring another STAR!!! Love Erica and Bleu🩵
- SNShay NelsonNov 17, 20255.0My #1 choice every single time. The WHOLE group of staff goes above and beyond. All older staff do an amazing job training new staff. I never have a problem with my drink and in the past if there ever was they have no issues doing whatever to make it right. Hopper location holds a special place in my heart specifically because of the amazing, sweet, hard working staff there is. I probably sound crazy but I really do feel like they are family after going for so long and seeing them when I do makes my day. I moved across the city and further away from this location but I still make it over there because seeing them truly makes my day!! Keep it up my favorites ❤️❤️
- JPJake PeckNov 14, 20255.0The vibes are always immaculate when I come by, makes my week when I come by to get my drink! They are always so sweet and make you feel so welcome!
- MPMama PinkSep 14, 20251.0Drive through only with some outdoor seating. Some of the kids working inside were on their cell phones, and through the walk up window the kitchen seems really messy and looked sticky. The kids working, though, were very nice and kind, with good customer service skills (I specialize in CS), but I feel like they could have been cleaning up, emptying the overflowing garbage can. Part of customer service is the presentation of the business itself inside and out. It felt gross. I had never been to a Dutch Bros before so flavor of coffee is subjective and everyone has their own idea and pallet for their idea of a good coffee. It just wasn't for me. My two family members who were visiting from out of the country got the iced Chai teas, and we didn't see anything on the menu saying it was going to be so grossly sweet. Again, that's a subjective opinion, but they couldn't drink it. As far as getting something to snack on, the only choices were muffin tops that tasted like 90% sugar, 8% flour, and 2% imitation flavored ingredients. The muffin tops were ice cold as if they were pulled out of the freezer that morning. Being it was my first time at any Dutch Bros, I guess from all of the hype I've heard over the years, I was truly disappointed. Again, flavors of coffees and snacks are all subjective per the person consuming it. If these kids learn more about the whole of customer service, they'll be really good as they get older, they really were very nice and friendly for being so young. They didn't make us feel like we were bothering or interrupting them in any way once we got them to look up at us from the phones.
- JOJamila OrtizSep 10, 20251.0So far every time I’ve gone to get a drink they charge me for soft top and I never get it!!! I’m tired of getting my drink wrong every time I go. Do they just completely forget about soft top or what?
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 919 Hopper Ave, Santa Rosa?
Dutch Bros Coffee at 919 Hopper Ave is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does Dutch Bros Coffee offer any sugar-free flavors?
Yes, Dutch Bros Coffee offers several sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I earn a free drink on my birthday at Dutch Bros Coffee?
Yes, you can receive a free drink on your birthday by downloading the Dutch Bros™ app, which provides a free drink reward on your birthday. If you don't have the app, just let your broista know!
What payment methods does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Please check with your local shop to see if they accept personal checks.
Can I order my Dutch Bros drink ahead of time?
Yes, you can order ahead using the Dutch Bros app or website, allowing customizations. However, for particularly creative orders or cold pours, it's recommended to order directly at the shop.
Are there any nearby food options around Dutch Bros Coffee at 919 Hopper Ave?
Yes, nearby you can find several dining options like Arby's, Jersey Mike's, Taco Bell, McDonald's, Panera Bread, Applebee's, Luigi's Restaurant, and Hunter Steakhouse, which offer a variety of fast food, sandwiches, Mexican, American, and steakhouse experiences.
What other coffee shops are located near Dutch Bros Coffee at 919 Hopper Ave?
Near Dutch Bros Coffee, there are other coffee shops including Starbucks and Panera Bread, providing additional options for coffee and café experiences in the area.
What nearby places can customers visit after enjoying Dutch Bros Coffee?
After your visit to Dutch Bros Coffee, you might want to explore Redwood National Park for nature and outdoor activities, or shop at Kohl's and Sephora which are nearby for clothing and beauty supplies respectively.
Does Dutch Bros Coffee have a drive-through and curbside pickup service?
Dutch Bros Coffee offers curbside pickup but does not offer delivery. Note that some locations have drive-through service; it's best to check your local shop for availability.
How can I find Dutch Bros Coffee on social media or download their app?
You can follow Dutch Bros Coffee on Instagram (@dutchbroscoffee), Twitter (@DutchBros), TikTok (@dutchbroscoffee), and LinkedIn. Apps are available on the Apple App Store and Google Play Store for easy ordering and rewards.