Chipotle Mexican Grill

3.5
555 reviews
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Business Details

336A Coddingtown Ctr, Santa Rosa, CA
95401, United States
(707) 521-0012
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Santa Rosa Coddingtown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
336A Coddingtown Ctr, Santa Rosa, CA
95401, United States

Hours

Reviews

3.5
555 reviews
5 stars
230
4 stars
110
3 stars
57
2 stars
41
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with consistent complaints about poor attitudes and lack of engagement.

Food Quality

Numerous reviews highlighted issues with food quality, including small portions, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and overflowing trash cans.

Order Accuracy

Frequent complaints about incorrect orders and missing items from takeout and delivery, indicating a lack of attention to detail.

Pricing

Customers expressed dissatisfaction with high prices relative to portion sizes and food quality, feeling that they were not getting value for their money.
  • JJ
    Jay kay Kay jass
    Nov 5, 2025
    2.0
    I must have ordered wrong because I didn't like it.
  • SD
    Steve Dunlop
    Oct 25, 2025
    1.0
    Missing items from the ordered meals. Bye bye no more.
  • ML
    Mario Lopez
    Oct 20, 2025
    1.0
    Oh, Chipotle, where do I even begin? Every time I walk in, it feels like I’ve just interrupted the staff’s meeting. The customer service is consistently chef’s kiss if we’re talking about serving up side-eye and attitude. I get it, everyone has bad days, but how is it possible that everyone on the clock is having one every single time I come in? I ask for extra beans, and you’d think I just requested a kidney. I smile, say “thank you,” and get met with silence. The vibe? Somewhere between “we don’t want to be here” and “neither should you.” I love Chipotle’s food, but this location’s energy is giving “unseasoned burrito with a sprinkle of disappointment.” Someone please send in a customer service refresher or at least some good vibes because this place desperately needs both.
  • AF
    Amelia Fernbacher
    Sep 26, 2025
    5.0
    Not sure why people are so mad- went Friday afternoon and was in and out in 1 minute. Staff was very nice and my food was standard!
  • ZR
    Zoe R
    Sep 12, 2025
    4.0
    Good food nice portion, reasonable price.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill at Santa Rosa Coddingtown?

Chipotle Mexican Grill at Santa Rosa Coddingtown is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Santa Rosa?

It is located at 336A Coddingtown Center, Santa Rosa, CA 95401, across from the Public Library, Whole Foods, and BJ's.