Brand Certified
Chipotle Mexican Grill
3.8(426 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2182 Santa Rosa Ave, Santa Rosa, CA
95407, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(707) 228-1023
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/santa-rosa/2182-santa-rosa-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1377
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Santa Rosa Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
426 reviews
5 stars
189
4 stars
97
3 stars
53
2 stars
23
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and lack of attentiveness.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like bland flavors, stale ingredients, and inconsistent portion sizes.
Cleanliness
Numerous reviews highlighted cleanliness issues, including dirty tables and unkempt dining areas, which negatively impacted the overall experience.
Order Accuracy
Several customers reported problems with order accuracy, including receiving incorrect items and inadequate portion sizes.
Value for Money
Customers frequently mentioned that prices are high relative to the quality and quantity of food received, leading to disappointment.
- VCVicke CaseyFeb 8, 20263.0Food doesn't have much flavor 😒
- HSHarmeet SinghJan 29, 20261.0Went here to get a burrito. One person was eating. I was the only person in line. The girl behind the counter rushed me so much, it felt like me being there was an inconvenience. Like she had much better things to do than to listen to my order. She started wrapping the burrito when I was asking for more corn. Honestly don't understand it. No one else was in line. I only went in person because when I ordered delivery there was almost no meat in my bowl. What a trash location. Not visiting or ordering again.
- BRBen RosalesJan 17, 20265.0Brenda was absolutely wonderful. She was so kind, patient, and genuinely welcoming, which made the whole experience feel easy and pleasant. It’s always nice to be helped by someone who clearly enjoys what they do. Great customer service like that really stands out — thank you, Brenda!
- CACourtney AskerJan 15, 20261.0This is the last time I am ever going to this location. I placed an order to pick up a burrito and received a burrito that for one was so overfilled it was not even wrapped completely and spilling out when i unwrapped and for two had stuff in it that I did not put on my order. This is not the first time the santa rosa ave location has messed up an order that I’ve placed. Going forward I will only being going to the coddingtown, rohnert park, and petaluma locations. Chipotle you need to train your employees better.
- LFLarry FrankJan 9, 20265.0Staff were welcoming and service was fast. Made to orser as requested.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Santa Rosa Marketplace?
Chipotle Mexican Grill at Santa Rosa Marketplace is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Santa Rosa?
It is located at 2182 Santa Rosa Ave, Santa Rosa, CA 95407, USA, in the Sonoma sublocality.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle food online or through an app?
Yes, you can order online via https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, natural ingredients following their 'Food with Integrity' principles.
Does Chipotle Mexican Grill support contactless and convenient payment options?
Yes, they accept credit cards and offer gift cards for payment.
How can I contact Chipotle Mexican Grill at Santa Rosa Marketplace?
You can reach them by phone at +1 707-228-1023 or email at ca.1377.SantaRosa@chipotle.com.
Are there other places near Chipotle where I can grab a dessert or a snack?
Yes, nearby you can find Crumbl Cookies and Menchie's Frozen Yogurt and Coffee for desserts and snacks.
What other shopping options are available near Chipotle at Santa Rosa Marketplace?
Nearby shopping options include Old Navy, Vans, and the AT&T Store for clothing, accessories, and mobile phones respectively.
Are there other restaurants near Chipotle Mexican Grill where one can have a meal?
Yes, nearby restaurants include Ohana Hawaiian Barbecue, Panda Express, Jimmy John's, and Taco Bell for a variety of dining options.
Brand Certified Facts from Chipotle Mexican Grill
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