Chipotle Mexican Grill

3.8
420 reviews
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Business Details

2182 Santa Rosa Ave, Santa Rosa, CA
95407, United States
(707) 228-1023
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Santa Rosa Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2182 Santa Rosa Ave, Santa Rosa, CA
95407, United States

Hours

Reviews

3.8
420 reviews
5 stars
188
4 stars
96
3 stars
51
2 stars
23
1 star
62

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about inconsistent and small portion sizes, often leaving them unsatisfied.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and poor hygiene practices.

Food Quality

While some enjoyed the food, many others reported issues with freshness and flavor, indicating a decline in quality.

Online Orders

Customers experienced problems with online orders, including incorrect items and poor handling.
  • JW
    Jeff Wilson
    Oct 7, 2025
    1.0
    Back to small portions, for some, me at least. 2PM Monday, 10/6. Not too crowded. In line behind a woman ordering 2 bowls, to go. She got 2 scoops of rice, each; 2 scoops of beans, each; protein and vegetables. We got a small scoop of rice and beans. Seems to me Chipotle was dinged for inconsistent portion sizes a while ago. They're back. Left hungry. We won't be going back to this location.
  • KK
    kevin keen
    Sep 26, 2025
    4.0
    The food was good. Ordered burrito bowl, it was well made but got some attitude when I asked for more of a side item. Atmosphere was nice had outdoor seating. Would go again.
  • JF
    Jamie Fullman
    Sep 17, 2025
    3.0
    I expected more from a Chipotle. That was only the 2nd time I have been to one. The staff didn't offer to explain the menu or what we were allowed to add or anything for that matter. I was there with my elderly aunt and had asked for a menu with large print. The girl behind the counter hastily gave me the nutritional pamphlet which had extra small print. I was completely underwhelmed!
  • KL
    Kevin Leu
    Jul 29, 2025
    2.0
    I’m sure no one decides to get chipotle based on reviews, but having gone to over 100 different Chipotle locations in my life (at least), the previous reviews are legit. Easily the least meat I have ever received in a Chipotle burrito.
  • HG
    Harrison Garovi
    Jul 25, 2015
    1.0
    There's no Chipotle here.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill at Santa Rosa Marketplace?

Chipotle Mexican Grill at Santa Rosa Marketplace is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Santa Rosa?

It is located at 2182 Santa Rosa Ave, Santa Rosa, CA 95407, USA, in the Sonoma sublocality.