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El Pollo Loco

4.0
(1128 reviews)

Business Details

3795 Cleveland Ave, Santa Rosa, CA
95403, United States
(707) 615-7992

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Rosa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
3795 Cleveland Ave, Santa Rosa, CA
95403, United States

Hours

Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday9:30 AM - 11:00 PM
Sunday9:30 AM - 11:00 PM

Reviews

4.0
1,128 reviews
5 stars
573
4 stars
273
3 stars
129
2 stars
52
1 star
101
  • JL
    Justin Lynn
    5 days ago
    5.0
    I love this place for being fast food. It’s a healthy option. Chicken expire grilled nothing. That’s super bad for you. Just healthy food. That’s quick to get and affordable. Can’t go wrong. I really love the shredded chicken nachos and their chicken tortilla soup.
  • VV
    Vega
    Apr 7, 2026
    3.0
    Same as always m e diocre but not terrible.
  • KK
    Kristen
    Mar 23, 2026
    5.0
    Super friendly Staff chicken is amazing with alot of flavor .I got the 8 piece meal with mac n cheese and mashed potatoes. Green salsa is really good .Burritos are big and really flavorful
  • AN
    Anakarina Nersissian
    Mar 12, 2026
    1.0
    Very expensive!!!!!
  • DZ
    Dylan Gabriel Medina Zegarra
    Feb 19, 2026
    1.0
    First time coming to this fast food chain, I've heard a lot of good stuff about, went to the store in Santa rosa, lady at the register was super nice, but when it was the time to pickup the order, they forgot an item and I live like 15min away from that store, so I called them, and some guy answer the phone, not sure if he was the manager, he lit offer me 0 solutions to the problem, I even told him to refund for the item to my card, which is way easier and he said he can't, he need to do it in person, I got the pics and everything, receipts and food. So I have to rush and went back to the place, no one there tried to give any alternatives solution, no even a drink, poor customer service, I had to wait till all the line was empty for my refund. Not coming back to this place definitely

Frequently Asked Questions About El Pollo Loco

What are the standard operating hours of El Pollo Loco in Santa Rosa?

El Pollo Loco in Santa Rosa is open daily from 9:30 AM to 11:00 PM.

Does El Pollo Loco offer delivery services and what are the delivery hours?

Yes, delivery is available daily from 9:30 AM to 11:00 PM at El Pollo Loco in Santa Rosa.

Brand Certified Facts from El Pollo Loco

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Certified April 26, 2026Yext Knowledge Graph
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