Vons

4.2
644 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Vons located at 576 W Main St, Santa Paula, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Vons deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Vons near you today! Vons is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Vons app for Vons for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (805) 525-6356. Stop by and see why our service, convenience, and fresh offerings will make Vons your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Vons
576 W Main St, Santa Paula, CA
93060, United States

Hours

Reviews

4.2
644 reviews
5 stars
362
4 stars
169
3 stars
55
2 stars
20
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights both exceptional and poor customer service experiences, with some employees praised for their helpfulness while others received criticism for rudeness.

Cleanliness

Many customers noted that the store is clean and well-organized, contributing positively to their shopping experience.

Product Quality

Several reviews mentioned issues with the quality of perishable items, indicating a need for better quality control.

Pricing

Customers expressed concerns about high prices compared to other stores, although some appreciated the discounts and deals available.

Staffing Issues

Reviews frequently mentioned long lines and understaffing, particularly during busy times, affecting the overall shopping experience.
  • BC
    Brett Chapin
    5 days ago
    1.0
    Long lines due to a lack of checkers, prices are hiked up. I only go here if I have to!
  • FS
    Florencia Garcia Servin
    Nov 12, 2025
    5.0
    I like shopping here, because the fits and veggies are fresh.
  • JF
    Justin F
    Nov 10, 2025
    1.0
    Store hours are 5:00 a.m. To 11:00 p.m. but on Monday at 9:00 a.m. they have the entire refrigerated dairy section tore up with the entire back lane clogged full of carts boxes and staff members retagging the entire section. None of the items that you would want to be able to get such as half and half heavy cream, aren't available and you can't move down the rear aisle, because whoever's managing this store has no idea what they're doing or just doesn't take the time of their customers seriously.
  • GM
    Greggory Mendoza
    Nov 8, 2025
    1.0
    Terrible experience! I always choose curb-side pick up for my wife and I, as we are parents of 4 and it is convenient for us to just wait in the car. We have never had an issue with it until today. This young short girl with curly hair came out to our car and as usual she came up to our window and asked if we wanted it in the trunk, we told her to be gentle as we bought fragile items which she reacted to by rolling her eyes, she then hastily threw the bags in our car which we found rude in the moment but shrugged off. When we arrived home we realized that she had damaged some of our groceries! I never go out of my way to give reviews on places but I had never had an experience like that before at Vons, do better at picking your staff!
  • BW
    Brad Williams
    Oct 31, 2025
    5.0
    Exceptional Customer Service from Brianna! I just wanted to give a shout-out to Brianna at Vons for her outstanding customer service. I was standing in line and asked her about firewood as she was walking byclearly on her way to do something else. Instead of brushing it off, she stopped, smiled, and took the time to check in the back for me to see if they had any. It’s Halloween, the store was busy, and there were a lot of people coming and going, but Brianna still made the effort to help with a great attitude and genuine kindness. You don’t see that kind of customer service very often these days, and it’s much appreciated. Thank you, Brianna Hernandez, for going above and beyond!

Frequently Asked Questions About Vons

Does Vons accept SNAP EBT?

Yes, Vons accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Vons is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Vons near me accept Apple Pay?

Yes, Vons accepts Apple Pay and many other convenient payment methods!