Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Paula,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
400 reviews
5 stars
233
4 stars
85
3 stars
43
2 stars
13
1 star
26
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious and fresh, although some noted a decline in chicken quality and portion sizes.
Service Speed
Many reviews highlighted fast service, but there were complaints about slow service during busy times and issues with order accuracy.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Customer Service
While some customers experienced friendly and helpful service, others reported poor interactions with staff, particularly regarding order issues.
Value for Money
Several customers expressed concerns about rising prices and portion sizes not matching expectations, impacting perceived value.
- EAElena ArceoNov 8, 20255.0En lo personal me gusta el sabor y el menu que tienen. Todo estuvo muy Rico y el personal muy amable.
- MEMarisol EscobedoSep 26, 20255.0Muy buen manager Arturo felicidades
- LPLeroy PowellAug 12, 20255.0Every time we came to eat the food was good never had a bad meal.
- BCBarbara CorbalisJun 26, 20255.0As always amazing chicken! Very fast service, too
- JJjanae johnsonJun 24, 20255.0I got an eight piece family meal. Their chicken is always great and the sides are always fresh. The cashier gave me a coupon after I told her I lost mine. 💙
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Santa Paula?
El Pollo Loco in Santa Paula is open daily from 10:00 AM to 9:00 PM.
Where is El Pollo Loco located in Santa Paula, CA?
El Pollo Loco is located at 252 W Harvard Blvd, Santa Paula, CA 93060.
Can I order delivery from El Pollo Loco Santa Paula?
Yes, El Pollo Loco offers delivery services.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco in Santa Paula has a drive-through service.
How can I place an order at El Pollo Loco?
You can order online through their website or use the El Pollo Loco app available on the Apple App Store.
What is unique about the food preparation at El Pollo Loco?
El Pollo Loco uses whole chickens marinated in a special recipe and fire-grilled on open-flame grills, ensuring fresh, authentic Mexican flavors.
What nearby places can I visit before or after dining at El Pollo Loco?
You might want to visit Yokozuna Sushi for Japanese cuisine or the 97 Cents Bargain Center for discount shopping, both close to El Pollo Loco.
Is there a convenient clinic near El Pollo Loco in case of health needs?
Yes, the Santa Paula West Clinic is nearby, offering family practice and medical services.
Where can I handle vehicle-related matters near El Pollo Loco?
The Santa Paula DMV is close by for vehicle registration and other transportation services.