Brand Certified
Pavilions
4.1(648 reviews)
Certified by Pavilions • Mar 01, 2026
Business Details
820 Montana Ave, Santa Monica, CA
90403, United States
Certified by Pavilions • Mar 01, 2026
(310) 395-1682
Certified by Pavilions • Mar 01, 2026
https://local.pavilions.com/ca/santa-monica/820-montana-ave.html
Certified by Pavilions • Mar 01, 2026
About
Certified by Pavilions • Mar 01, 2026
Grocery StoreE-commerce ServiceGrocery Delivery ServiceButcher ShopOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristPavilions
Looking for a grocery store near you? Visit your local Pavilions located at 820 Montana Ave, Santa Monica, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today!
Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (310) 395-1682. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by Pavilions • Mar 01, 2026
Hours
Certified by Pavilions • Mar 01, 2026
Reviews
4.1
648 reviews
5 stars
336
4 stars
161
3 stars
83
2 stars
22
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff are friendly and helpful, while others, particularly cashiers, are reported as rude and unprofessional.
Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Pricing
Customers frequently mention high prices compared to competitors, leading to dissatisfaction, especially regarding perceived value.
Parking Issues
Parking is a significant concern, with many reviews highlighting the difficulty in finding spots and safety issues in the parking lot.
Product Quality
While some products, like fresh produce and bakery items, receive praise, there are complaints about the freshness of certain items, particularly seafood.
- MMMichelle MulreadyFeb 13, 20262.0Everyone is going to think I go to grocery stores to check out the bathrooms. It's true, I do end up going to the restroom when I enter a grocery store, but it is to wash my hands well before I go shopping and picking things up. Unfortunately I again was disappointed in the restroom here. When you walk in and the first thing you notice, even though that is not the reason you went in, is the toilet, because the floor is soaked all around it and immediately draws your eyes and upon looking more closely you realize it is urine all over the toilet seat and the floor, it disgusts you. Then you notice things on the floor and not in the trash cans because they are overflowing and you notice almost no toilet paper in the dispenser - you not only make a mental note not to return but you question why this store (being the higher priced stores in the family of grocery stores) isn't better taken care of, but how well are the products being sold taken care of? I won't be returning anytime soon. Pics of conditions attached.
- PNPatrick NolanFeb 11, 20263.0Great selection. Super flower section and great meats. Staff is not very friendly or helpful, but I guess it is on Montana St., so that tracks
- BGBrian J. Gillock-HobbsFeb 5, 20262.0Pavilions and Vons are sister stores. They are under the Albertsons Company umbrella. Why are prices so drastically more expensive at Pavilions?
- SSS. StevensJan 17, 20264.0The saving grace was the cashier, Alicia. Really stinks that in the world we live in, laundry detergent is locked up. Alicia asked some young men to help her retrieve the laundry detergent from the back storage area. Five minutes later, they came back empty-handed and shrugging. This is after she clearly explained where it was to them. They were utterly useless. Alicia then took it upon herself, and a minute later, came back with the detergent. If there's feedback, it's to promote Alicia and get her the help she needs. Because the folks supporting her don't seem either well-trained or motivated. Clean well stocked store.
- JRJorge RodriguezDec 31, 20251.0Employees caught shopping on the job! Employees moving aside customers from the Pokemon center vending machines and purchasing till empty while clocked in on the job!! Shame!!! Them employees should get docked and sent home with termination papers
Frequently Asked Questions About Pavilions
Does Pavilions accept SNAP EBT?
Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Pavilions near me accept Apple Pay?
Yes, Pavilions accepts Apple Pay and many other convenient payment methods!
How do you use Pavilions Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Pavilions for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Pavilions located at 820 Montana Ave, Santa Monica, CA hiring?
Pavilions is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Pavilions now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Brand Certified Facts from Pavilions
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Certified March 01, 2026Yext Knowledge Graph
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