Looking for a grocery store near you? Visit your local Pavilions located at 820 Montana Ave, Santa Monica, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today!
Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (310) 395-1682. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!
Mixed feedback on customer service; while some staff are friendly and helpful, others, particularly cashiers, have been reported as rude and unprofessional.
Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Product Quality
Concerns raised about the freshness of produce and deli items, with some customers reporting moldy products and unpleasant experiences with seafood.
Parking Issues
Customers frequently complain about inadequate parking availability, making it difficult to shop comfortably.
Pricing Concerns
Many reviews mention high prices and frequent pricing discrepancies, leading to dissatisfaction among customers.
KK
Kevin
Oct 31, 2025
2.0
The cashier, Luis, could benefit from additional customer service training. He appeared noticeably grumpy and responded rudely to a simple question.
ER
Ebony Reddick
Oct 4, 2025
4.0
Great prices and quality food. Only 4 stars because 3 weeks after I shopped there, bought and ate a deli salad I was sent a recall telling me to discard it...bro, that was 3 weeks ago; I ate it 3 minutes after I bought it lol! Lucky I wasn't sick
MB
Marilyn Boutwell
Sep 18, 2025
5.0
Cashiers are friendly and efficient.
AC
Aaden Lewis Campbell
Sep 10, 2025
5.0
Shopping carts are in good condition.
HH
Hunter Herrera
Aug 21, 2025
1.0
we live down the road and we shop here multiple times a week, but every time we cross paths with luis it feels like we accidentally walked into the DMV. zero customer service, zero context, and a whole lot of attitude. he's the most unpleasant interaction each time.
today was the cherry on top. he asked for ID for a single beer (fine, no problem) but instead of just explaining that he needed the DOB typed in for the transaction, he barked “I NEED TO KNOW WHO’S PAYING” like we were on trial. it threw both of us off completely. then he proceeded to slam our groceries down the belt like they owed him money, and when he handed me the receipt, he literally crumpled it and tossed it my way.
look, we get it. not everyone loves their job. but if you hate people this much, maybe grocery retail isn’t your calling. the DMV is always hiring. unbelievable.
Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Pavilions near me accept Apple Pay?
Yes, Pavilions accepts Apple Pay and many other convenient payment methods!
How do you use Pavilions Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Pavilions for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Pavilions located at 820 Montana Ave, Santa Monica, CA hiring?
Pavilions is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Pavilions now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Pavilions accept SNAP EBT for grocery purchases?
Yes, Pavilions accepts SNAP EBT for eligible grocery purchases including online grocery delivery and Drive Up & Go™ pickup orders.
Can I pay at Pavilions using Apple Pay?
Yes, Pavilions accepts Apple Pay along with many other convenient payment methods.
How do I redeem Pavilions Points for fuel discounts?
Sign in to your account, select Pavilions for U™ rewards, choose points to redeem, then enter your phone number or swipe your loyalty card at participating fuel stations to apply discounts up to a 25-gallon limit.
Is Pavilions located at 820 Montana Ave, Santa Monica, CA hiring staff?
Yes, Pavilions is hiring and welcomes applicants to join their friendly team of associates.
Does Pavilions offer grocery gifting options?
Yes, you can send groceries as a gift by selecting 'Make this order a gift' at checkout, entering the recipient's details, and adding a personalized message.
What are the regular store hours for Pavilions in Santa Monica?
Pavilions is open daily from 6:00 AM to 11:00 PM, with special holiday hours on certain dates.
What pickup and delivery services does Pavilions offer?
Pavilions offers in-store pickup, curbside pickup, same-day delivery, grocery delivery, and no-contact delivery options to fit your convenience.
What nearby places can I visit before or after shopping at Pavilions?
Nearby you can visit Western Union for money transfers, Wells Fargo Bank for banking needs, or enjoy treats at Nothing Bundt Cakes after your grocery shopping.
Are there dining options near Pavilions in Santa Monica?
Yes, nearby dining options include Horchata Mexican Food and Bakery, Panda Express for quick Chinese food, and Caffe Luxxe for coffee and cafe fare.
What health or medical services are located near Pavilions?
Nearby medical services include Pediatrics on Montana, Jay Gordon, MD, FAAP, and Strategic Healthcare Solutions, offering convenient access to health care around your grocery trip.