Pavilions

4.1
636 reviews

About

Grocery StoreE-commerce ServiceGrocery Delivery ServiceButcher ShopOrganic Food StoreProduce MarketSupermarketBakeryDeliFlorist
Looking for a grocery store near you? Visit your local Pavilions located at 820 Montana Ave, Santa Monica, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today! Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (310) 395-1682. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Pavilions
820 Montana Ave, Santa Monica, CA
90403, United States

Hours

Reviews

4.1
636 reviews
5 stars
332
4 stars
158
3 stars
81
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some staff are friendly and helpful, others, particularly cashiers, have been reported as rude and unprofessional.

Cleanliness

The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.

Product Quality

Concerns raised about the freshness of produce and deli items, with some customers reporting moldy products and unpleasant experiences with seafood.

Parking Issues

Customers frequently complain about inadequate parking availability, making it difficult to shop comfortably.

Pricing Concerns

Many reviews mention high prices and frequent pricing discrepancies, leading to dissatisfaction among customers.
  • KK
    Kevin
    Oct 31, 2025
    2.0
    The cashier, Luis, could benefit from additional customer service training. He appeared noticeably grumpy and responded rudely to a simple question.
  • ER
    Ebony Reddick
    Oct 4, 2025
    4.0
    Great prices and quality food. Only 4 stars because 3 weeks after I shopped there, bought and ate a deli salad I was sent a recall telling me to discard it...bro, that was 3 weeks ago; I ate it 3 minutes after I bought it lol! Lucky I wasn't sick
  • MB
    Marilyn Boutwell
    Sep 18, 2025
    5.0
    Cashiers are friendly and efficient.
  • AC
    Aaden Lewis Campbell
    Sep 10, 2025
    5.0
    Shopping carts are in good condition.
  • HH
    Hunter Herrera
    Aug 21, 2025
    1.0
    we live down the road and we shop here multiple times a week, but every time we cross paths with luis it feels like we accidentally walked into the DMV. zero customer service, zero context, and a whole lot of attitude. he's the most unpleasant interaction each time. today was the cherry on top. he asked for ID for a single beer (fine, no problem) but instead of just explaining that he needed the DOB typed in for the transaction, he barked “I NEED TO KNOW WHO’S PAYING” like we were on trial. it threw both of us off completely. then he proceeded to slam our groceries down the belt like they owed him money, and when he handed me the receipt, he literally crumpled it and tossed it my way. look, we get it. not everyone loves their job. but if you hate people this much, maybe grocery retail isn’t your calling. the DMV is always hiring. unbelievable.

Frequently Asked Questions About Pavilions

Does Pavilions accept SNAP EBT?

Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Pavilions near me accept Apple Pay?

Yes, Pavilions accepts Apple Pay and many other convenient payment methods!