Pavilions

4.1
643 reviews

About

Grocery StoreE-commerce ServiceGrocery Delivery ServiceButcher ShopOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristPavilions
Looking for a grocery store near you? Visit your local Pavilions located at 820 Montana Ave, Santa Monica, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today! Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (310) 395-1682. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Pavilions
820 Montana Ave, Santa Monica, CA
90403, United States

Hours

Reviews

4.1
643 reviews
5 stars
334
4 stars
159
3 stars
82
2 stars
20
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff being friendly and helpful, while others, particularly a few cashiers and managers, received criticism for rudeness and unprofessional behavior.

Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Parking Issues

Customers frequently mentioned difficulties with parking, citing a lack of available spaces and concerns about safety in the parking lot.

Product Quality

While some customers praised the quality of food and fresh produce, others reported issues with freshness, particularly in the deli and seafood sections.

Pricing Concerns

Many customers noted that prices are higher compared to competitors, with some expressing frustration over frequent pricing discrepancies.
  • JR
    Jorge Rodriguez
    Dec 31, 2025
    1.0
    Employees caught shopping on the job! Employees moving aside customers from the Pokemon center vending machines and purchasing till empty while clocked in on the job!! Shame!!! Them employees should get docked and sent home with termination papers
  • AJ
    apple juice
    Dec 23, 2025
    1.0
    The female security guard Hispanic that works at pavilions in West Hollywood is very unprofessional and should be fired, and she sits on her phone all day. She was working at 10:30am December 23rd 2025. Very bad look for the grocery store and for this security company 820 Montana Ave
  • BP
    Bobby Perez
    Dec 1, 2025
    3.0
    Got one of their freshly made sandwiches and all I could taste was wasabi. Not sure if it was contaminated with the fresh rolls they make there but in eatable.
  • KK
    Kevin
    Oct 31, 2025
    2.0
    The cashier, Luis, could benefit from additional customer service training. He appeared noticeably grumpy and responded rudely to a simple question.
  • ER
    Ebony Reddick
    Oct 4, 2025
    4.0
    Great prices and quality food. Only 4 stars because 3 weeks after I shopped there, bought and ate a deli salad I was sent a recall telling me to discard it...bro, that was 3 weeks ago; I ate it 3 minutes after I bought it lol! Lucky I wasn't sick

Frequently Asked Questions About Pavilions

Does Pavilions accept SNAP EBT?

Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Pavilions near me accept Apple Pay?

Yes, Pavilions accepts Apple Pay and many other convenient payment methods!