Brand Certified
McDonald's
3.6(1998 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2712 Santa Monica Blvd, Santa Monica, CA
90404, United States
Certified by McDonald's • Mar 01, 2026
(310) 829-3223
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,998 reviews
5 stars
788
4 stars
398
3 stars
302
2 stars
145
1 star
365
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service from staff, indicating a need for better management and training.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables, restrooms, and overall lack of cleanliness.
Food Quality
The quality of food was inconsistent, with some customers receiving cold or poorly prepared items, while others noted good food experiences.
Staff Attitude
Several reviews mentioned rude or unresponsive staff, contributing to a negative customer experience.
Safety Concerns
Customers expressed concerns about safety due to the presence of vagrants and the overall environment of the location.
- CCChrystian2 days ago1.0Terrible customer service. The lady told me to wait then never responded, the place is opened and was taking customers. The workers are picking and choosing when to work. I just wanted a small coffee. This is terrible location.
- ARAndrew RyanFeb 16, 20263.0The drive-thru awnings over the windows and ordering screen are a joke. The water from the rain runs off directly into your window. I have a brand new car and a stream of water went straight into my car while parked under the awning. They just remodeled this McDonald’s and whoever designed it did a horrible job. I’d rather have the rundown old MacDonald than this one. The food is mediocre at best. There’s a McDonald’s on Lincoln Boulevard just south of Ocean Park where the food is absolutely amazing so there’s no excuse. Been coming here for years. The people have always been great though. Food sometimes is good. Most of the time is less than average for McDonald’s. They do seem to be understaffed, though a lot of times. Whoever owns this place. Just spent 20 minutes in the drive-through even though I ordered a head.
- A朱海滨Feb 12, 20261.0The service attitude of this store is very average. I don't recommend it as a person! Holding the McDonald's cup, he didn't give me a refill.
- VHVince HamonFeb 11, 20262.0After three months, it finally reopened following remodeling. However they forgot to add a security guard! Every single time I stop by there's a vagrant acting weird or just stinkink up the place. Feels unsafe. Stay away or just order at the drive through
- CCCiara CoffeyJan 21, 20261.0Well I came here paid for my food got told I need to pay to use the bathroom and which I did then they bring me my food and spill my drink on my fries then there was no one in there for like 30 minutes people yelling and asking for service then she remakes my buger don't fix my fries she spilled my drink on so I called corporate this is very unacceptable I will not be back here agin
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2712 Santa Monica Blvd?
McDonald's at 2712 Santa Monica Blvd is open 24 hours a day, seven days a week, including delivery and drive-through services.
Does this McDonald's location offer delivery and how can I order?
Yes, this McDonald's offers delivery including same-day and no-contact delivery. You can order online at https://mcdonalds.order.online/business/-5579 or via their app.
Is there a drive-through available at this McDonald's location, and what are its hours?
Yes, there is a drive-through available 24/7, open all day every day.
What payment methods are accepted at McDonald's on Santa Monica Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I use the McDonald's app to order food from this location?
Yes, you can order from the McDonald's app available on Apple App Store and Google Play Store.
What services does this McDonald's location provide?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby places where I can grab a coffee or bakery items before or after visiting McDonald's?
Yes, nearby you can visit Lokl Haus, a coffee shop and bakery, and Coco bakes or Butter End Cakery for bakery and cupcake options.
What nearby places can help me with transportation or car rental when visiting McDonald's?
Nearby options include Enterprise Rent-A-Car, Dreamline Car Rental, RRC LA, and AAA - Auto Club Driving School for driving lessons or car rentals.
Where can I find pet care services close to McDonald's on Santa Monica Blvd?
Lucky's Pet Care, a pet groomer and pet services provider, is located nearby for your pet care needs.
Are there any wellness or spa services near McDonald's for relaxation?
Yes, you can visit The Rich Spa Now or Jai Dee Thai Spa nearby for massage and spa services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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