McDonald's

3.6
1985 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2712 Santa Monica Blvd, Santa Monica, CA
90404, United States

Hours

Reviews

3.6
1,985 reviews
5 stars
783
4 stars
397
3 stars
301
2 stars
144
1 star
360

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, long wait times, and rude staff.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables, restrooms, and overall lack of cleanliness.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Management Concerns

Several reviews pointed to issues with management, including disorganization and lack of staff training.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and quick food preparation at times.
  • LM
    lorena manriquez
    4 days ago
    1.0
    They remodeled this place and the service gotten worst I did a mobile order and still waited 13 mins when I arrived!! They handle all drive thru orders before they get to walk up or mobile orders! This is ridiculous management needs to be retrained on how to run a store!!
  • RW
    Roy Weiner
    Dec 30, 2025
    5.0
    Remodeled, less seating, larger kitchen
  • DM
    dylan mantay
    Dec 29, 2025
    1.0
    Should have stayed closed after the remodel. Absolute horrible service. Ordered a double quarter pounded and the second patty was under the bun on the cardboard. Ridiculous, even for fast food.
  • DD
    Devin
    Dec 13, 2025
    1.0
    Worst McDonald’s in the history of all McDonald’s. Will get your order wrong EVERY single time. I come here once a year and three years in a row they’ve got it wrong. I had to be stupid to go back 3 times but you’d think how is it possible they mess it up every time? Well they’re pretty incredible with their inconsistency
  • AJ
    Andrea Joiner
    Dec 9, 2025
    4.0
    Real welcoming

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2712 Santa Monica Blvd?

McDonald's at 2712 Santa Monica Blvd is open 24 hours a day, seven days a week, including delivery and drive-through services.

Does this McDonald's location offer delivery and how can I order?

Yes, this McDonald's offers delivery including same-day and no-contact delivery. You can order online at https://mcdonalds.order.online/business/-5579 or via their app.