McDonald's

3.8
1314 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2809 N Lincoln Blvd, Santa Monica, CA
90405, United States

Hours

Reviews

3.8
1,314 reviews
5 stars
630
4 stars
260
3 stars
188
2 stars
63
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly and fast service, while others report poor service and incorrect orders.

Cleanliness

The restaurant is generally noted for its cleanliness, including well-maintained restrooms.

Food Quality

Food quality is inconsistent; while many customers enjoy fresh and hot meals, some report issues with food preparation and taste.

Staff Recognition

Specific staff members, like Kaz, receive high praise for their exceptional customer service and ability to create a positive atmosphere.
  • MA
    Martín Arellan
    Dec 31, 2025
    4.0
    Excelente
  • JM
    Jennifer Muheim
    Dec 12, 2025
    1.0
    This is the worst mcdonald’s in the area by far. I got my order and it smelled like straight chemicals, burnt plastic, and dirty hands. The burger i got also had this really strong smell, it was the worst odor i’ve ever smelled in my life. I’m not sure if it’s a sanitary issue or something wrong with the packaging, but I tried to contact to make sure this doesn’t happen to anyone else and was hung up on.
  • JS
    Jonothan Shiloka
    Nov 29, 2025
    5.0
    I drink coffee here every morning... same people working here for years. Seems like a family business. Coffee great. Nice friendly ...
  • SR
    Steve Rodriguez
    Nov 21, 2025
    5.0
    I don’t even know for sure if Kaz officially works at McDonald’s… but what I do know is that every time I pull up and he’s there, everything just feels different - better. Kaz doesn’t just hand you a bag of food; he hands you a moment. A moment where you feel seen, appreciated, and taken care of. There was something about the way he treated me - like I wasn’t just another customer, like I mattered. You can’t teach that. That’s heart. That’s genuine kindness. Kaz goes above and beyond in ways most people don’t even notice. The small things. The simple “How’s your day going?” that actually feels real. The smile that stays with you long after you drive away. The energy that lifts your mood even if you walked in feeling tired, stressed, or empty. People like Kaz are rare. People like Kaz make the world feel lighter. If McDonald’s does have him on their team, they don’t just have an employee — they have someone who brings comfort, positivity, and real human connection to a place that’s usually fast and forgettable. Kaz made it unforgettable. Thank you bro. For real.
  • MH
    Marc Haswell
    Nov 8, 2025
    5.0
    Very clean and open restrooms. The service was speedy and the food was hot.

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location in Santa Monica?

Delivery is available Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday until midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday until midnight.