McDonald's

3.8
1306 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2809 N Lincoln Blvd, Santa Monica, CA
90405, United States

Hours

Reviews

3.8
1,306 reviews
5 stars
626
4 stars
259
3 stars
186
2 stars
63
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and fast service, while others report poor service and incorrect orders.

Food Quality

Food quality is generally viewed positively, with many customers enjoying the freshness and taste, although there are occasional complaints about food not being prepared correctly.

Cleanliness

The restaurant is often noted for its cleanliness, with many customers appreciating the clean dining area and bathrooms.

Pricing Issues

Several customers expressed dissatisfaction with additional charges for items that are typically free, such as sauces and soda refills.

Atmosphere

The atmosphere is described as pleasant and clean, though some customers noted issues with comfort and the presence of homeless individuals.
  • SR
    Steve Rodriguez
    3 days ago
    5.0
    I don’t even know for sure if Kaz officially works at McDonald’s… but what I do know is that every time I pull up and he’s there, everything just feels different - better. Kaz doesn’t just hand you a bag of food; he hands you a moment. A moment where you feel seen, appreciated, and taken care of. There was something about the way he treated me - like I wasn’t just another customer, like I mattered. You can’t teach that. That’s heart. That’s genuine kindness. Kaz goes above and beyond in ways most people don’t even notice. The small things. The simple “How’s your day going?” that actually feels real. The smile that stays with you long after you drive away. The energy that lifts your mood even if you walked in feeling tired, stressed, or empty. People like Kaz are rare. People like Kaz make the world feel lighter. If McDonald’s does have him on their team, they don’t just have an employee — they have someone who brings comfort, positivity, and real human connection to a place that’s usually fast and forgettable. Kaz made it unforgettable. Thank you bro. For real.
  • AS
    Alex Saunders
    Nov 14, 2025
    1.0
    Avoid this spot
  • MH
    Marc Haswell
    Nov 8, 2025
    5.0
    Very clean and open restrooms. The service was speedy and the food was hot.
  • CR
    Cali Roots562
    Oct 30, 2025
    1.0
    Usually a good breakfast at this location. Although charging 0.50 cents for a sauce that’s supposed to come free with your sandwich is a little ridiculous. Next time I’ll be avoiding this place and go to another location.
  • CA
    Carlos Gu (Los Angeles)
    Oct 18, 2025
    4.0
    Did not like the idea to pay for soda refill

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location in Santa Monica?

Delivery is available Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday until midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday until midnight.