Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with long wait times for orders and poor management of the order process.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall lack of attention to detail in fulfilling requests.
Cleanliness
The restaurant was often described as dirty, with unclean tables, floors, and restrooms, contributing to a negative dining experience.
Customer Service
Numerous complaints were made about rude and dismissive staff, with some customers feeling disrespected during their interactions.
Food Quality
Several customers expressed dissatisfaction with the quality of food, noting stale items, incorrect preparation, and overall poor taste.
PV
Peter Veenstra
4 days ago
4.0
Geen hele grote macdonalds maar groot genoeg voor de omgeving. Eten smaakt zoals overal het zelfde bij de macdonalds
HR
Hog Rider
Feb 22, 2026
1.0
I was waiting the only one waiting next to the counter for 14 minutes. I have never been to a place that has slower service in my multiple years of going to fast food places. Also, when they gave me my food my bag was soggy and the buns and lettuce were not on the burger. Take this McDonald’s down please or fire the whole staff.
JJ
jas
Feb 1, 2026
1.0
PLEASE READ BEFORE YOU GO!!!!!!!!!
everytime i go theres horrible service, they never call out your order number so you dont know and your food gets cold we waited over 30 minutes for the order, once we got the order it was wrong, wrong drinks, wrong burgers, and wrong sized fries, behind the counter there was a shake on the floor, not cleaned up at all. They have horrible customer service the "manager" is rude and arrogant, they laugh at your face and reply back rudely. Not to mention the food tastes horrible and stale. They are so rude!!!! I literally cannot describe it!!!! Im never coming back here ever!!!! please never go!!!! the environment is horrible in there. i wish i could give 0 stars!
ZB
Zoya Brown
Jan 27, 2026
1.0
Came by late for lunch & the lady told me I couldn’t mix my drinks a simple sprite mixed with hi-C I’ve NEVER had a McDonald’s tell me I couldn’t not have I been rejected on a drink request. So yeah unfortunately that will be my last time coming to this location.
EJ
Elisha Johnston
Jan 18, 2026
1.0
Gave me unsalted fries, took much longer than one ever had to wait. The workers on shift had my food ready but instead of giving it to me, sat around and danced and talked to one another.
What are the operating hours for McDonald's at 2902 West Pico Blvd, Santa Monica?
McDonald's at 2902 West Pico Blvd is open 24 hours, 7 days a week, from midnight to 11:59 PM every day.
Does this McDonald's location offer delivery services?
Yes, it offers delivery, same day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
You can order through the McDonald's App available on iOS and Android, or use the online order link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru available for your convenience.
What kind of menu options does McDonald's USA serve?
McDonald's USA serves a variety of menu options made with quality ingredients including breakfast, burgers, coffee, and frozen desserts.
Are there any nearby fast food restaurants close to this McDonald's?
Yes, there is another McDonald's and a Wienerschnitzel fast food restaurant nearby, giving you options for quick meals.
What nearby places can I visit after grabbing a meal at McDonald's?
Nearby you can visit Lares for Mexican cuisine, Rae's Restaurant for American diner food, or The Brixton gastropub for a great dining experience.
Are there any beauty or hair salons near this McDonald's?
Yes, Adriana's Hair Studio, Pico Barbershop, Framed Salon, Nancy's Nails, and The Pedicure Lounge Santa Monica are all nearby for beauty and grooming services.
What is the main contact phone number for McDonald's at 2902 West Pico Blvd?
You can contact this McDonald's location at +1 310-452-0147.
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