Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple reviews highlighted dirty tables, floors, and restrooms, indicating a lack of proper sanitation.
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others noted rude behavior and long wait times.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, with some customers expressing frustration over repeated mistakes.
Food Quality
Feedback indicated issues with food freshness and preparation, including stale items and improperly cooked food.
24-Hour Availability
The 24-hour operation was appreciated by customers needing flexibility, although service quality varied during late hours.
CH
Chander Heer
Nov 14, 2025
5.0
Good people, good service and good conduct. I love them all.
MB
Monee Blue
Nov 10, 2025
1.0
Went to walk and get my food order 272 around 8pm order 2 bundle meals and the fries were old n dark messed up my order gave me 4 nuggets instead of 8 they were hard and old along with the Mc chicken beyond seems flustered and it was even a rush hour or the res wasn’t full Jacob took the order was cool but other than than had to wait to get fries and chicken nuggets remade the chicken sandwich I trashed needs to do better on quality of food and making the sandwich was messy food was nasty oh and they need to change there grease it’s old as well
JD
John Doe
Nov 4, 2025
2.0
Just came to McDonald's, I was waiting at the register to be helped, when the young lady finally came to assiste she points at me, so I can start placing my order. I asked her if this is the way they trained her...to just point at the costomer instead of saying hello good morning how can I help you?! Unbelievable. This service gets 1 star.
JJ
Joe Juarez
Nov 4, 2025
1.0
I ordered a medium sized # 1 Big Mac combo and got a happy meal. I asked the cashier if I ordered medium size, cause I got everything small size. She kept closing the window on me every time I asked for something. What’s wrong with the customer service at all McDonald’s restaurants?
RP
RD P.
Oct 26, 2025
1.0
Like all the McDonald's I go to, this McDonald's does not clean their tables which are filthy AND
Customers are consistently being pushed to use the kiosk to order,
YET the kiosks are consistently Out of Paper?
What are the operating hours for McDonald's at 2902 West Pico Blvd, Santa Monica?
McDonald's at 2902 West Pico Blvd is open 24 hours, 7 days a week, from midnight to 11:59 PM every day.
Does this McDonald's location offer delivery services?
Yes, it offers delivery, same day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
You can order through the McDonald's App available on iOS and Android, or use the online order link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru available for your convenience.
What kind of menu options does McDonald's USA serve?
McDonald's USA serves a variety of menu options made with quality ingredients including breakfast, burgers, coffee, and frozen desserts.
Are there any nearby fast food restaurants close to this McDonald's?
Yes, there is another McDonald's and a Wienerschnitzel fast food restaurant nearby, giving you options for quick meals.
What nearby places can I visit after grabbing a meal at McDonald's?
Nearby you can visit Lares for Mexican cuisine, Rae's Restaurant for American diner food, or The Brixton gastropub for a great dining experience.
Are there any beauty or hair salons near this McDonald's?
Yes, Adriana's Hair Studio, Pico Barbershop, Framed Salon, Nancy's Nails, and The Pedicure Lounge Santa Monica are all nearby for beauty and grooming services.
What is the main contact phone number for McDonald's at 2902 West Pico Blvd?
You can contact this McDonald's location at +1 310-452-0147.