While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Monica,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers frequently praised the delicious and fresh flavors of the chicken and other menu items, with many considering it the best El Pollo Loco location.
Service
The staff received numerous compliments for being friendly, efficient, and providing excellent customer service, although some reviews noted issues during busy times.
Cleanliness
The establishment was consistently described as clean and well-maintained, contributing to a pleasant dining experience.
Value
While many customers found the prices reasonable for the quality of food, some expressed concerns about portion sizes and recent price increases.
UM
Urbano Manjarrez
5 days ago
5.0
Calm place never pack and quick service u actually dont wait that long b4 u get ur food...
JG
Jeziel García
Dec 25, 2025
4.0
El sabor de lo mejor ❤️🩹❤️🩹❤️🩹❤️🩹❤️🩹.
BA
Bradley Adams
Nov 29, 2025
5.0
This El Pollo Loco stands out from all the other locations. The flavors are far richer and fresher, truly unmatched. For the price, you simply cannot find anything that comes close. A must.visit for anyone craving quality chicken!
JS
Joshua Scribner
Nov 13, 2025
5.0
Our caterer for our party of 70 people didn’t show up- we needed an emergency solution. The incredible staff calmly and with a smile provided an amazing meal in less than an hour …for 70 people! Super grateful!!!!!
LP
Linda Paulson
Oct 14, 2025
5.0
Love this El Pollo Loco! The double chicken salad was perfect — fresh, flavorful, and filling. The staff were friendly and service was fast. Always a great spot for a healthy and tasty meal!
What are the operating hours of El Pollo Loco in Santa Monica?
El Pollo Loco is open Monday to Friday from 9:00 AM to 9:30 PM and on weekends from 10:00 AM to 8:00 PM.
Where is El Pollo Loco located in Santa Monica?
El Pollo Loco is located at 1906 Lincoln Blvd, Santa Monica, CA 90405, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
How can I order food from El Pollo Loco online?
You can order food online via their website at https://order.elpolloloco.com/menu/lincoln-blvd-pico-blvd or using the El Pollo Loco app available on the App Store.
Can El Pollo Loco cater events?
Yes, El Pollo Loco provides catering services.
What makes El Pollo Loco's chicken unique?
El Pollo Loco uses whole chickens marinated in a special recipe of herbs, spices, fruit juices, and garlic, then expertly fire-grilled on open-flame grills to create authentic Mexican entrees.
Which nearby fitness center can I visit before or after dining at El Pollo Loco?
9Round Fitness, a boxing gym, is nearby and a great place to work out before or after your meal at El Pollo Loco.
Are there any coffee shops near El Pollo Loco in Santa Monica?
Yes, shopping or relaxing at nearby coffee shops like Starbucks or Little Bean Cold Brew, both close to El Pollo Loco, can be a pleasant complement to your visit.
Where can I handle shipping or printing services near El Pollo Loco?
You can visit The UPS Store or The UPS Store 2230 nearby for shipping and printing services, convenient if you need to handle errands before or after enjoying your meal at El Pollo Loco.