Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Monica,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.5
904 reviews
5 stars
595
4 stars
200
3 stars
61
2 stars
20
1 star
28
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers praised the food for being fresh, flavorful, and well-prepared, with many highlighting the chicken as particularly delicious.
Service
The staff received consistent positive feedback for being friendly, efficient, and providing excellent customer service, although some noted issues during busy lunch hours.
Cleanliness
The establishment was frequently described as clean and well-maintained, contributing to a pleasant dining experience.
Value
Customers appreciated the reasonable prices and good portion sizes, although some expressed concerns about recent price increases and portion sizes being smaller.
Menu Variety
The menu was noted for its variety and healthy options, but some customers mentioned dissatisfaction with recent changes and the lack of certain items.
- JSJoshua ScribnerNov 13, 20255.0Our caterer for our party of 70 people didn’t show up- we needed an emergency solution. The incredible staff calmly and with a smile provided an amazing meal in less than an hour …for 70 people! Super grateful!!!!!
- RRrodspanOct 22, 20255.0Clean
- LPLinda PaulsonOct 14, 20255.0Love this El Pollo Loco! The double chicken salad was perfect — fresh, flavorful, and filling. The staff were friendly and service was fast. Always a great spot for a healthy and tasty meal!
- NSNobody SpecialOct 13, 20255.0Simply fantastic! Excellent service and food. The best in Santa Monica.
- RGRaphael GUILLEMIERSep 9, 20255.0Once again, we’d like to take a few minutes to thank Sandra and the entire team at El Pollo Loco for their hard work and excellent service. This summer we hosted two big beach parties with our schools—one with over 200 students on July 29, and another, our annual Beach Party in Santa Monica on September 4 with just under 150 students, staff, and teachers. On both occasions, the food was perfect, delivered on time, and everything went smoothly. Everyone loved it! For our annual party, the 48-piece, 3-course meal was exactly what we needed. For our Bonfire Party, we went with 8+ of the 48-piece meals—skipping the churros this time since we roasted marshmallows instead. Sandra, thank you so much for your dedication, and please extend our gratitude to your amazing team. We look forward to working with you again!
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Santa Monica?
El Pollo Loco is open Monday to Friday from 9:00 AM to 9:30 PM and on weekends from 10:00 AM to 8:00 PM.
Where is El Pollo Loco located in Santa Monica?
El Pollo Loco is located at 1906 Lincoln Blvd, Santa Monica, CA 90405, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
How can I order food from El Pollo Loco online?
You can order food online via their website at https://order.elpolloloco.com/menu/lincoln-blvd-pico-blvd or using the El Pollo Loco app available on the App Store.
Can El Pollo Loco cater events?
Yes, El Pollo Loco provides catering services.
What makes El Pollo Loco's chicken unique?
El Pollo Loco uses whole chickens marinated in a special recipe of herbs, spices, fruit juices, and garlic, then expertly fire-grilled on open-flame grills to create authentic Mexican entrees.
Which nearby fitness center can I visit before or after dining at El Pollo Loco?
9Round Fitness, a boxing gym, is nearby and a great place to work out before or after your meal at El Pollo Loco.
Are there any coffee shops near El Pollo Loco in Santa Monica?
Yes, shopping or relaxing at nearby coffee shops like Starbucks or Little Bean Cold Brew, both close to El Pollo Loco, can be a pleasant complement to your visit.
Where can I handle shipping or printing services near El Pollo Loco?
You can visit The UPS Store or The UPS Store 2230 nearby for shipping and printing services, convenient if you need to handle errands before or after enjoying your meal at El Pollo Loco.