Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Maria,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.2
828 reviews
5 stars
453
4 stars
203
3 stars
94
2 stars
29
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for its flavor and freshness, though some noted issues with dryness and missing ingredients.
Service Experience
While many reviews highlighted friendly and efficient service, there were significant complaints about rude management and order inaccuracies.
Pricing
Several customers felt the prices were high for the quality received, although some appreciated the value for money.
Cleanliness
The restaurant was often described as clean, but there were complaints about the condition of the bathrooms.
Customer Relations
There were mixed feelings about customer service, with some praising individual staff members while others reported negative interactions with management.
- SKShanti Kalstrom4 days ago5.0Good Guac. No fries.
- EMEvelyn MarieOct 5, 20252.0Sad nachos
- RBRandy BerryAug 6, 20255.0Original chicken tostada with no lettuce is absolutely delicious
- AHArturo HerreraAug 4, 20255.0Good food, just seemed over priced now. Bit good flavor.
- MMMiguel MorfinAug 2, 20255.0Exelent
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Santa Maria?
El Pollo Loco in Santa Maria is open Monday through Thursday and Sunday from 9:30 AM to 10:00 PM, and on Friday and Saturday from 9:30 AM to 11:00 PM.
Where is El Pollo Loco located in Santa Maria?
El Pollo Loco is located at 305 E Betteravia Rd, Santa Maria, CA 93454, USA.
What types of food does El Pollo Loco in Santa Maria serve?
El Pollo Loco serves fresh, authentic Mexican food specializing in fire-grilled chicken marinated with a special recipe of herbs, spices, fruit juices, and garlic.
Can I order food online from El Pollo Loco Santa Maria?
Yes, you can order online via their menu page at https://order.elpolloloco.com/menu/e-betteravia-rd-and-miller-t or through the El Pollo Loco app.
Does El Pollo Loco Santa Maria offer catering services?
Yes, El Pollo Loco in Santa Maria offers catering services for various occasions.
What payment methods are accepted at El Pollo Loco Santa Maria?
El Pollo Loco accepts American Express, Discover, and Visa cards for payment.
Does the Santa Maria El Pollo Loco have a drive-through?
Yes, this location has a drive-through service for convenient ordering and pickup.
What nearby restaurants can I visit before or after dining at El Pollo Loco Santa Maria?
You can explore nearby dining options such as Black Bear Diner Santa Maria, Huckleberry's for breakfast and brunch, Papa Napoli Italian Deli, Dave's Hot Chicken, Panda Express, and Chipotle Mexican Grill.
Are there health and wellness services near El Pollo Loco Santa Maria?
Yes, nearby you will find Anaya Chiropractic and Sports Injury, Hometown Hearing Aids, Stanton Optical, and several beauty salons and spas like Next Level Spalala and Spalala.
What other local businesses are near El Pollo Loco Santa Maria that might interest customers?
Nearby businesses include Laurus College for education, David's Bridal for clothing and bridal needs, and Soccer Action USA for sporting goods and outdoor gear.