Dunkin'

3.6
481 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Santa Maria, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1486 South Broadway, Santa Maria, CA
93454, United States

Hours

Reviews

3.6
481 reviews
5 stars
219
4 stars
93
3 stars
45
2 stars
22
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, particularly in the drive-thru, with many expressing frustration over incorrect orders and unprofessional staff behavior.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being rude, unhelpful, and unmotivated, leading to inconsistent customer experiences.

Product Quality

The quality of food and drinks received mixed reviews, with some customers enjoying the donuts and coffee, while others reported stale or poorly made items.

Cleanliness

The cleanliness of the location was noted as a concern, with reports of unsanitary conditions in restrooms and overall maintenance issues.
  • CL
    Christopher Lebron
    Dec 26, 2025
    4.0
    So the workers bust their ass. But it’s always only 1 person working here alone stressing themselves out. Where the hell is the manager or owner? Always 1 person busting their ass with the drive through and indoor area. Service is great. But clearly management and ownership needs to change. Cuz they don’t care about the employee. But the worker there is awesome.
  • SC
    Suze Cody
    Dec 5, 2025
    2.0
    This place is awful. Went twice, had to wait in DRIVE THROUGH, 20 MINUTES. THEY, take 1 order at a time. Cars in front and back of you. Cars lined up. The MANAGER is slower than MOLLASSES!! THEY, don't know how to run the place. I won't go back. Turn your car, off and on, to wait???
  • WN
    Woofles Nookington
    Dec 4, 2025
    5.0
    Always neat n tidy and the staff is the best! Thank you for an amazing breakfast
  • SE
    Soydan Ersoy
    Nov 12, 2025
    4.0
    Quick service.
  • SL
    Spam Lem
    Oct 26, 2025
    1.0
    They always give me the wrong drink and look at this donut so disappointed

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Santa Maria, CA?

Dunkin' Santa Maria is open Monday to Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.