Chipotle Mexican Grill

2.8
307 reviews
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About

Mexican Restaurant
Chipotle Santa Maria Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
467 E Betteravia Rd, Santa Maria, CA
93454, United States

Hours

Reviews

2.8
307 reviews
5 stars
96
4 stars
32
3 stars
27
2 stars
23
1 star
129

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unsanitary conditions, including dirty tables, overflowing trash, and a messy food preparation area.

Food Quality

Customers frequently reported issues with food quality, including small portions, undercooked rice, and missing ingredients.

Service Issues

Many reviews mentioned poor customer service, including rude staff, long wait times, and frequent out-of-stock items.

Management Concerns

Several customers expressed dissatisfaction with management, citing a lack of oversight and poor handling of customer complaints.
  • SR
    Stephanie Rodas
    Dec 22, 2025
    5.0
    Want to thank the manager and staff at chipotle…I placed an order for a few items and let them know there was two orders that are for individuals with allergies and they changed out the utensils, got fresh food from the back…they did amazing about the cross contamination!! I know it can be a pain to stop and have to reset especially when it’s busy but I’m so so thankful for the amazing job they did!! 🙏
  • ST
    Shamar Tucker
    Dec 10, 2025
    1.0
    Never again!!!!!
  • VM
    Vince M
    Dec 2, 2025
    1.0
    The worst chipotle I have been too. They forgot a sauce I payed an extra $2 dollars for, and look at how sad this “wholesome Bowl” is compared to what they gave me.
  • JJ
    James JCFamily
    Nov 30, 2025
    1.0
    charge $3.50 for a soft drink however when I went to the fountain drink machine, there was three stickers stating out of order, I tried something else it also was out of syrup, went to the register to get a refund, they stated only the manager could get a refund manager was making food however after 10 minutes finally asked with a problem is why they couldn't simply give me a refund and finally hesitantly gave it. Extremely frustrating that they're charging for stuff they don't even have working or in stock and make a big deal about refunding money. If they were upfront and stated they don't have things like soda in stock, I wouldn't have paid for it or waste of my time. Horrible manager Sunday 1:30pm 11/30
  • FM
    F Mon
    Nov 25, 2025
    1.0
    It’s 8:07 PM and they are out of beans, cheese, guacamole and kids meals. They close at 11PM. This is not the first time they are out of a major ingredient. This place is terrible and a huge waste of time to go to. They need to do better

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill Santa Maria Relo known for?

Chipotle Santa Maria Relo is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill Santa Maria Relo?

The restaurant is open daily from 10:30 AM to 11:00 PM.