Buffalo Wild Wings

Reviews

• KB

  kara bondietti

  Nov 17, 2025
  3.0
  The food was ok nothing like what I have had at other places. The server was great. The seating staff was ok
• KK

  Katelyn

  Nov 3, 2025
  1.0
  Went over the weekend here with my boyfriend for some lunch and our waitress Cici was just not it. She didn’t bring us any napkins or silverware at all, she definitely saw us struggling to grab our drinks cause of dirty hands yet she still provided her other tables behind us with napkins and silverware. We also accidentally spilt a drink and she saw us trying to clean it up and still didn’t offer any napkins or towels for us, same goes for this guy walking around in front of us cleaning already cleaned tables seeing we needed help. Our bill ended up being $51.62 I still tipped $5 despite our waitress being not the best so my total should’ve been $56.62 coming out of my bank and instead I was charged $61.62, double the tip I originally put for her.
• AH

  Adam Hughes

  Oct 30, 2025
  3.0
  I really want this place to be good. We keep coming back because we like wings, the setup, and the overall concept. Having both worked in service, we know what it takes to run a good business, and that’s probably why this is so frustrating. If you can sit at the bar, you’ll usually have a great experience. The bar staff consistently hustles, keeps things friendly, and handles way more than they should. But when you’re seated elsewhere, it’s a completely different story. The managers move at the pace of sloths. The issue isn’t just that things are slow. It’s that they’re visible, standing around while tables sit unbussed, food gets cold, and guests wait. The restaurant is rarely full, yet somehow there’s always a wait, even when it’s maybe 40% capacity. If it were just a short-staffing issue, I’d understand. But when you see multiple managers not stepping in and several employees on their phones, it’s clear the culture is off. We hung in there because we were hungry and wanted to watch the game, but we probably should have left. We ordered an appetizer right away and watched as every table around us got food before we did. When we finally asked, the server checked with the manager and brought out cold fried pickles. The wings were good, but you could tell they had been sitting under a heat lamp. I want this location to succeed. There’s potential here, and I think a lot of people want to support it too. But if things keep going the way they are, I can see why most guests might not come back after the first visit. We’ll keep trying, at least for now.
• DS

  Daniel S

  Oct 23, 2025
  1.0
  This is the first review I’ve ever done. But Buffalo Wild Wings in SM is so bad I had to. The food is fine…when it’s not served cold. But the service is so historically bad it’s a running joke among everyone I know. It’s not a recent issue. It’s been this bad since it opened. I’ve never once had a good dining experience there. I wait a few months before trying again hoping for something different but it never is. The last time I went I took someone who had never been. Not for the food, but for entertainment. I told the person I went with how horrible the service was beforehand and how in the 10 times I’ve been there not one time was it decent. Buffalo Wild Wings did not disappoint. The food wasn’t worth it…but the laughs my friend and I had with every thing wrong with the experience was. LOL. I won’t get too much into the details about all of things consistently wrong with this place. But here’s the short version. Long waits for food even if the place is empty, cold food, wrong food, charged for food I didn’t order, hair in food, staff never returns after food is brought. You name it…I’ve experienced it. Anywhere from one of those to a few of those have happened. Every….single….time. It’s not bad. It’s the worst. Hands down. By the way…if you do go…save yourself the cost of buying drinks. Their tea and soda are so watered down they taste like water anyways. Geez. There you go Buffalo. You’re so bad you made someone who doesn’t do reviews do their first. LOL.
• HH

  Harman

  Oct 21, 2025
  5.0
  ofcourse it was crazy busy because i visited on a sunday Staff was still veey patient and friendly, smiling, welcoming

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