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McDonald's

3.9
(1108 reviews)

Business Details

(562) 926-7831
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14317 Valley View Ave, Santa Fe Springs, CA
90670, United States

Hours

Reviews

3.9
1,108 reviews
5 stars
555
4 stars
221
3 stars
161
2 stars
63
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of complaints regarding poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Some reviews praised the cleanliness of the dining area and restrooms, while others noted the need for better upkeep.

Speed of Service

There are mixed reviews on service speed, with some customers experiencing long wait times, while others noted quick service.

Management Issues

Several reviews highlighted problems with management, including unresponsive managers and poor handling of customer complaints.
  • JA
    Jose Adame
    2 days ago
    2.0
    They take a super long time to bring the food to the car and still got the wrong order.
  • JJ
    JJ JJ
    Feb 14, 2026
    5.0
    Very well managed McD location. Morning Manager is truly customer-focused, operations-focused, Crew-focused, and professional. Efficient, clean, and friendly services at 100% McD Company Values. I recommend this place for breakfast. To ownership: Fix the entrance door. It doesn't open.
  • AG
    Ana Gonzales
    Feb 7, 2026
    1.0
    Did not make my order correct. 🍟 We're old. I informed management that my order was incorrect and he walked back and pretended to correct the order but brought it back the same.
  • GC
    grone coronado
    Jan 8, 2026
    2.0
    I just came couple hours ago to order the big Mac bundle thats way over priced like in HIGHLAND PARK LA. Is like $18 something and here I spend $22 whit my 20% off included. I was like danm but anyways food was good tho 💪🤜🤛
  • MR
    Maribel Ramirez
    Jan 4, 2026
    1.0
    Georgina is the worst employee so call “Manager” this lady don’t got any customer service if she don’t like her job she shouldn’t be working there She refused to take my order thru front counter not just me, but two other men . Which I still had to order my dad’s senior coffee with her and she was all upset about it!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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