Wingstop

3.5
244 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Santa Cruz Almar Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
845 Almar Ave, Santa Cruz, CA
95060, United States

Hours

Reviews

3.5
244 reviews
5 stars
100
4 stars
45
3 stars
33
2 stars
19
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the wings and found them flavorful, there were consistent complaints about the fries being soggy, overcooked, or too salty.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order inaccuracies.

Cleanliness

Some customers noted that the restaurant was clean, but others reported dirty tables and closed bathrooms, indicating inconsistency in maintenance.

Management Concerns

Several reviews pointed to issues with management, including understaffing and poor organization, which contributed to long wait times and service problems.
  • DB
    dusty boyd
    Dec 14, 2025
    5.0
    Fastest most efficient Wingstop there is... Order accurate and done w in 12 mins!! Fries and Wings cooked perfect
  • TH
    Tomas Hardy
    Dec 14, 2025
    1.0
    Food was ok. Gal working the counter was super rude
  • HD
    Heidi Dodd
    Nov 8, 2025
    1.0
    Well, probable will not be back. Im taking this opurtunity to write this review because the actual food really was so bad i feel ripped off. 17$ for 6 (smaller than macdonalds )chicken nuggets and fries enough for 4 people. A real dissappointment in my opioion. Will have to spread the news, as this was and is my only visit. This was not worth the money, They gave more potayoes
  • QM
    Quinn McLaughlin
    Sep 15, 2025
    1.0
    Wingstop up your gut! If you like old deep fryer fat and bleached flour with a little frankenchicken underneath then yummm this is all you! With an impressive wait even for that. Ugh slightly sick just thinking about it. Never again…
  • XM
    Xitlali Marquez
    Sep 11, 2025
    1.0
    Really bad service experience, the girl told me that she just got on her brake so that I could order online which seems really messed up, how she is on break but still in the kitchen/front desk 🙃 If she is not going to take my order then why would somebody be on their break & still at be in the front desk? It makes no sense 😕 The food is always good, but the service is always bad, really unprofessional 🥲

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.