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Subway

3.9
(167 reviews)

Business Details

(831) 440-3140
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Santa Cruz Subway® Restaurant at 1723 Soquel Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1723 Soquel Avenue, Santa Cruz, CA
95062, United States

Hours

Reviews

3.9
167 reviews
5 stars
73
4 stars
47
3 stars
21
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff were mixed, with some praising friendliness while others reported rudeness and impatience.

Cleanliness

Many customers noted the restaurant's cleanliness, including the bathrooms, as a positive aspect.

Order Accuracy

Several reviews highlighted issues with order accuracy, including wrong items and misunderstandings during the ordering process.

Food Quality

The quality of food received generally received positive remarks, with many customers enjoying their sandwiches.

Service Speed

Service speed varied, with some customers experiencing quick service while others reported long wait times.
  • JJ
    Jody
    Feb 9, 2026
    5.0
    The man there was a delight
  • HD
    Hi Du
    Dec 13, 2025
    5.0
    Such a positive impression today. Super friendly and attentive staff. Fresh and delicious sub. Clean restaurant and clean bathroom. Guest parking available. For me a 5 star subway!
  • NR
    Natalie Rogers
    Jul 13, 2024
    1.0
    Walked in 20 til closing not knowing she was close to closing as we aren’t from here and just got to our hotel. The entire time heard nothing but how she has to close. Then she refused to make the last sandwich for us as she only had five minutes to closing time once she got to the last one. Not my problem you took your sweet time putting the meat on the sandwich yet you made it mine. Thank you lady, had you told me that you weren’t going to make the last one I would have had my kids all order and me not get something. But nope you refused one of my kids instead. Heaven forbid you actually do your job all the way until closing time. What is wrong with customer service these days? You close at nine then anyone in prior gets served that’s it. 7/12/2024 850pm. Hopefully a manager actually sees this and you can find a job you enjoy more.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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