Safeway

3.9
1574 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 2203 Mission St, Santa Cruz, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (831) 420-0781. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
2203 Mission St, Santa Cruz, CA
95060, United States

Hours

Reviews

3.9
1,574 reviews
5 stars
710
4 stars
439
3 stars
184
2 stars
80
1 star
161

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is generally clean, but there are reports of unsanitary conditions in the bathrooms.

Customer Service

Customer service experiences vary widely; some staff are praised for their helpfulness, while others are criticized for rudeness and lack of empathy.

Stock Availability

Customers frequently report issues with stock availability, including items being locked up and long waits for assistance.

Checkout Experience

Long lines and understaffing at checkout are common complaints, with many customers frustrated by the limited number of open registers.

Pricing

Many customers find prices to be high and inconsistent with the quality of products offered.
  • AD
    Adrian Diaz
    4 days ago
    3.0
    20 minutes to get a cake from behind the counter at the bakery....
  • MW
    Michael Wright
    6 days ago
    5.0
    Great place to restart supplies
  • MK
    Ms Kitty
    Nov 10, 2025
    1.0
    I've went to this Safeway multiple times around 11-12 at night and there closed even though it says open on the website, it's genuinely so frustrating especially because it says it closes at 2am I literally can't trust the hours so I just switch to the other local ones. It has a bad smell the bathrooms are messy, I've had homeless people ask me for money INSIDE the store, the workers are rude except this one guy. I don't recommend coming here
  • EE
    Erhan Ethem
    Nov 7, 2025
    1.0
    I have had the worst time shopping at this store over the past few years. The former director, Glen, treated employees unfairly, abusively. The employees there do not get paid enough, and the union UFCW5 throws them under the bus every year with crappy agreements that only benefit corrupt union officials and the corporate office. From what I hear. The new manager, Brandon, is even worse. He doesn't come out of the office, talks down to employees, and has cut hours across the board to increase his bonus.
  • NN
    Nomadically
    Nov 2, 2025
    1.0
    Cleanliness has returned since Covid however the service is still poor and crime still awful.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!