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Safeway

3.9
(1589 reviews)

Business Details

2203 Mission St, Santa Cruz, CA
95060, United States
(831) 420-0781

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 2203 Mission St, Santa Cruz, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (831) 420-0781. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
2203 Mission St, Santa Cruz, CA
95060, United States

Hours

Reviews

3.9
1,589 reviews
5 stars
720
4 stars
441
3 stars
185
2 stars
81
1 star
162

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to understaffing and insufficient cashiers, particularly during busy hours.

Store Hours

Many reviews expressed frustration over the store not adhering to its posted hours, often closing earlier than advertised.

Customer Service

While some staff were praised for their helpfulness, there were numerous complaints about rude or unresponsive employees, particularly in the deli and checkout areas.

Cleanliness and Stock

The store was generally noted as clean and well-stocked, but there were complaints about the availability of certain products and the organization of the store.

Pricing

Several customers mentioned that prices were high compared to other grocery stores, leading to dissatisfaction with the overall value.
  • DF
    Devin Fitzgerald
    5 days ago
    1.0
    The lines are abysmally long, constantly. I was a in line and they actually closed it while I was waiting. There are 8 aisles and only one is normally running.
  • LT
    Lalo Tinoco
    Feb 14, 2026
    5.0
    I had the best experience with the bakery at this Safeway. Ruben, Judith and the wonderful lady that I spoke with on the phone(bless you and your patience with me and my questions) absolutely crushed it and made me feel heard and welcomed when I was picking up my cake. They all deserve a raise for how they accommodated me. Just a 10/10 experience. Thank you all so much <3
  • RM
    Ryan May
    Feb 10, 2026
    1.0
    They advertise closing hours are 2am and they actually close at like midnight how hard is it to update your hours online so people aren't wasting there time going there just to be told. " We are closing soon".. just plain lazy management..
  • CC
    corina
    Feb 6, 2026
    1.0
    Why lie about your hours and say you’re open until 2am, when I wouldn’t even be let in at 12:45am. It’s annoying and misleading.
  • PW
    Paul Wintz
    Jan 31, 2026
    2.0
    They frequently have fewer checkers than they need and always run out of certain products without updating the amount they order. Tonight, they had *no* checkers, for several minutes they didn't even have an employee at the self-checkout.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

Safeway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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