Safeway

3.9
1588 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 2203 Mission St, Santa Cruz, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (831) 420-0781. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
2203 Mission St, Santa Cruz, CA
95060, United States

Hours

Reviews

3.9
1,588 reviews
5 stars
718
4 stars
442
3 stars
185
2 stars
80
1 star
163

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported understaffing, leading to long wait times and poor service.

Customer Service

While some staff members received praise for their helpfulness, many reviews highlighted rude or dismissive behavior from employees.

Store Hours

Numerous complaints about the store closing earlier than advertised, causing frustration for customers.

Cleanliness and Organization

The store was noted for being clean and well-stocked, although some customers mentioned issues with messy bathrooms and disorganization.

Pricing Concerns

Many customers found prices to be high and expressed dissatisfaction with the value of certain products.
  • CS
    Calvin Stephano
    Jan 2, 2026
    1.0
    Understaffed. Why list you are open until 2am if you are consistently closed at 1am?
  • AG
    A “AG4LIFE” G
    Dec 31, 2025
    5.0
    They have best store bought bakery items then other grocery store. When I feel like a sweet pastry
  • CT
    Carsyn Torode
    Dec 20, 2025
    1.0
    Aside from their outrageous prices, their deli/hot food workers are flat out disrespectful. Plenty of people waiting around for help and workers too busy talking to each other with their backs towards customers. When it was my turn I stood at the hot food area was asked what I’d like, I asked if they had any mac ready and then another worker came behind the person helping me and started talking to them and completely interrupted me when I was clearly being helped. Another worker noticed and said they can help. I just walked away. Spent my money instead at panda. Never going again.
  • QC
    Quinn Calhoun
    Dec 19, 2025
    5.0
    Great staff at the deli. Met a very nice staff member from Venezuela who made our sandwiches. Would go back for that Employee only.
  • RB
    Roy Berardo
    Nov 27, 2025
    1.0
    They always close multiple hours before their posted closing time; they closed and locked the doors a couple feet in front of me way before their advertised closing time (closing time posted at 2am, shutting doors at around 12:43). Through the door I asked what their actual closing time is, to which the security guard dismissingly replied “we close at right now.”

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!