Safeway

3.8
1411 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 117 Morrissey Blvd, Santa Cruz, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (831) 426-7489. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
117 Morrissey Blvd, Santa Cruz, CA
95062, United States

Hours

Reviews

3.8
1,411 reviews
5 stars
568
4 stars
333
3 stars
258
2 stars
110
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for rudeness and indifference.

Store Condition

The store is described as older and cramped, with cleanliness issues and a need for upgrades.

Product Availability

Frequent complaints about items being out of stock and poor organization of products.

Convenience

Customers appreciate the store's location and convenience, though some find the layout confusing.
  • AT
    Alt Rec Therapy
    Dec 27, 2025
    1.0
    As I was taking my turn at the register I heard the cashier loudly declaring judgment on an unknown female ,calling her the B word. While hes clocked in , at work, and I am standing right there. It makes you feel gross spending your money with that kind of energy, watching all his coworkers stand idly by.
  • MA
    Mark arsenault
    Dec 25, 2025
    5.0
    My favorite people work in this store!! So happy and always helpful❤️AND the PHARMACY is the very BEST! They are so smart and GREAT customer service . They are very thoughtful and so kind….
  • NN
    Nicole
    Dec 9, 2025
    1.0
    I feel very discriminated at this location. Most of the guys in the deli don't ever want to help me due to my nationality. I only stop at this location cause it's omw to work. I went there today and stood at the deli for over 3 mins. While 2 guy employees acted as if I wasn't standing there standing there gossiping. When I finally asked for some service. They had the nerve to say wait and continued to chat and walk away from the area. I just walked away. There was only 1 cashier there so I decided to call to file a complaint. She answered the phone when I asked her if I could speak to a supervisor/manager on duties. She put me on hold for over 5 mins. I honestly don't know about this location. It's ran very poorly and the employees Customer Service has a lot to be desired. I will be taking my money elsewhere.
  • MR
    Melanie Richards
    Dec 8, 2025
    2.0
    The Spanish-speaking employees are very very welcoming where is the English only staff always talks to me like I'm suspicious of shoplifting even though I'm disabled permanently and come inside with my service dog on a leash with her her vest on. I actually only went there tonight because I couldn't take my Mobility device which is an electric tricycles that folds up into a stick and fit in the corner but they won't let me ride it in to the store unless I leave it outside and take all my babies off of it put it in a shopping cart so I told my favorite manager there add Grocery Outlet named Jonathan to keep his business to himself I don't want to spend money at a place that lets me charge my mobile device in the back room but if I come to shop I can't drive around the store very slowly so that I could purchase things at a discount.
  • AW
    Adam W
    Dec 6, 2025
    2.0
    Frozen and refrigerated foods are left out a long time before being stocked, as far as I can tell. Frozen food is all clumped together and eggs have a sulfury smell. Fruits stay on shelves long past their prime.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!