Brand Certified
McDonald's
3.5(1620 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1210 Ocean Ave, Santa Cruz, CA
95060, United States
Certified by McDonald's • Mar 01, 2026
(831) 459-0744
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
- BreakfastAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,620 reviews
5 stars
542
4 stars
345
3 stars
352
2 stars
136
1 star
245
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported dissatisfaction with the food, citing it as cold, poorly prepared, or lacking flavor.
Cleanliness
Numerous reviews highlighted issues with cleanliness, particularly in the restrooms and dining area, with some describing them as dirty and unsanitary.
Service Speed
While some customers appreciated the fast service, others experienced long wait times and poor order accuracy.
Location Issues
The restaurant's location was criticized for being uncomfortable due to the presence of homeless individuals and a lack of a drive-thru.
Staff Attitude
Customer service was inconsistent, with some reviews mentioning rude staff and poor management interactions.
- FGFelipe GutierrezFeb 23, 20265.0Good food
- JHJavier velasquez HernandezFeb 22, 20264.0Aló que cabe en cómoda rápida está bien lo recomiendo
- AAA.ZH.Dec 30, 20252.0It wasn't tasty at all. I thought this was the kind of food that couldn't possibly taste bad because of all the chemicals, but for the first time ever, I didn't like McDonald's.
- JLjorge lopezDec 11, 20251.0bad spot alot of homeless and dirty restrooms.
- DBDevin BryantDec 7, 20253.0I don't know why but I got two pies one apple and one strawberry. The strawberry one was cold and the apple was barely warm. As I stood at the counter waiting it seemed like the staff had no interest in helping me. So I left, disappointed and craving a pipping hot pie
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Santa Cruz?
McDonald's in Santa Cruz is open 24 hours every day for in-store and drive-through services. Delivery service is available daily from 5:00 AM to 11:45 PM.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 1210 Ocean Ave, Santa Cruz has drive-through service open 24/7 every day.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:45 PM through their online ordering platform.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup or contactless delivery?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
Where can I download the McDonald's mobile app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders quickly and access rewards.
What nearby places can I visit before or after dining at McDonald's on Ocean Ave?
Nearby you can visit Santa Cruz Beaches for surfing and outdoor activities, or try Ike's Sandwiches and Noodle Time for alternative dining options.
Is there a nearby coffee shop close to McDonald's?
Yes, Fins Coffee is located nearby and is a good spot to grab coffee before or after your McDonald's visit.
Are there any automotive services near the McDonald's on Ocean Ave?
Yes, AAMCO Transmissions & Total Car Care and Ocean Motorsports are nearby for any automotive repair or parts needs you might have.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website