Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
- BreakfastAvailable
Location
Hours
Reviews
3.6
1,369 reviews
5 stars
486
4 stars
301
3 stars
269
2 stars
118
1 star
195
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some praising friendly staff while others reported rude service and order mistakes.
Food Quality
Food quality was inconsistent; some customers enjoyed their meals while others complained about cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was frequently criticized, particularly regarding the bathrooms and dining area.
Kiosk Experience
Many customers found the kiosk ordering system frustrating, with some expressing a preference for traditional ordering methods.
Operational Issues
Customers noted issues with the restaurant's hours and the absence of a drive-thru, leading to dissatisfaction.
- LKLas KindDec 18, 20254.0Good
- SSSanicDec 7, 20251.0They were rude and it took so long for the food to come out, they forgot my nuggets and it ruined my day. Food was cold too
- JLJI LIDec 3, 20255.0great
- DNDuy NguyenNov 23, 20251.0Said it was open 24/7. It was not.
- OBOrion BrownNov 14, 20253.0Best best review is its a McDonald's. It used to be a bit better but now that the company is pushing the Kiosks it just makes the whole experience of ordering McNuggets too sterile. I tend to avoid going here but I will stop by if I'm hungry enough.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 1421 Mission St, Santa Cruz?
McDonald's is open 24 hours a day, 7 days a week at this location.
What are the delivery hours for McDonald's at this Santa Cruz location?
Delivery is available daily from 5:00 AM to 11:45 PM.
Is the drive-through service available 24/7 at this McDonald's?
Yes, the drive-through is open 24 hours a day, every day of the week.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup and delivery services?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android devices.
Are there nearby places where I can visit before or after dining at McDonald's?
Yes, Capitola Beach CA is a nearby park and beach perfect for a visit before or after your meal.
What other dining options are near McDonald's at 1421 Mission St?
Nearby restaurants include Namaste Indian Cuisine, Taco Bell, Vasili's Greek Restaurant, and Falafel of Santa Cruz.
Is there a nearby pharmacy close to McDonald's?
Yes, Westside Pharmacy and Medical Supply is located nearby for your health and medical needs.
Does this McDonald's have accessibility features?
Yes, it provides wheelchair accessible entrance, seating, and restrooms for customers.