Brand Certified
McDonald's
3.6(1376 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1421 Mission St, Santa Cruz, CA
95060, United States
Certified by McDonald's • Mar 01, 2026
(831) 423-6394
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
- BreakfastAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,376 reviews
5 stars
492
4 stars
300
3 stars
270
2 stars
119
1 star
195
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted dirty restrooms and dining areas, with some customers leaving due to unsanitary conditions.
Service Quality
Customer service experiences varied, with some praising friendly staff while others reported rude service and long wait times.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Kiosk Experience
Many customers expressed frustration with the kiosk ordering system, finding it impersonal and problematic.
Location Issues
The absence of a drive-thru and the presence of homeless individuals near the entrance were noted as concerns by several customers.
- JUJerzy UrbanikFeb 22, 20265.0Wiecie że McDonaldy pochodzą z USA? Więc są naprawdę dobre!! Polecam je!
- FSFlorent SaouzanetFeb 2, 20261.0Un type se shootait dans les toilettes a côté de moi. Les deux bornes de commande étaient défectueuses. Le sol était très sale.
- MRMaria “Stela” RodriguezFeb 1, 20265.0Super fast and hot and tasty. Consistent with what a McDonald's should be. Chicken nuggets were hot and crispy. Clean bathroom and dining area even though it was pretty busy on a Friday night.
- JCJeremy CochranJan 29, 20262.0To many homeless people just sitting in front of the entrance. Was too nervous to walk my kids in.
- SSSilverio SanchezJan 20, 20263.0Food is your standard McDonald's taste. Not much to brag on. I hate that they went to the kiosk type of service. So cool and unpersonable. Foundation drink area was a mess... Top's and spilled drinks were all over the place. Bathroom had this odor as soon an you open the door. Like poor ventilation.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 1421 Mission St, Santa Cruz?
McDonald's is open 24 hours a day, 7 days a week at this location.
What are the delivery hours for McDonald's at this Santa Cruz location?
Delivery is available daily from 5:00 AM to 11:45 PM.
Is the drive-through service available 24/7 at this McDonald's?
Yes, the drive-through is open 24 hours a day, every day of the week.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup and delivery services?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android devices.
Are there nearby places where I can visit before or after dining at McDonald's?
Yes, Capitola Beach CA is a nearby park and beach perfect for a visit before or after your meal.
What other dining options are near McDonald's at 1421 Mission St?
Nearby restaurants include Namaste Indian Cuisine, Taco Bell, Vasili's Greek Restaurant, and Falafel of Santa Cruz.
Is there a nearby pharmacy close to McDonald's?
Yes, Westside Pharmacy and Medical Supply is located nearby for your health and medical needs.
Does this McDonald's have accessibility features?
Yes, it provides wheelchair accessible entrance, seating, and restrooms for customers.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website