Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Santa Cruz? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1420 Mission St .
Numerous customers reported long wait times for orders, poor communication, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some praising the pizza while others reported issues like cold food, wrong orders, and health concerns.
Customer Experience
Several customers highlighted positive experiences with friendly staff, but many also noted significant dissatisfaction with management and service.
Delivery Problems
Frequent complaints about delivery delays, missing items, and unresponsive customer service.
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Benjamin Wieser
1 day ago
5.0
They delivered the wrong pizza, but after some prompt and satisfactory customer service we were brought the right pizzas and were able to keep the mistakes. I also got a free one online.
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Michael Hunt
2 days ago
1.0
ORDER DATE: 23 February, 2026
We decided to place our order at the Mission St. store instead of holding true to the Clares St. store and our order was typical for us: a pair of hand-tossed medium pies with three toppings on each and cut into squares. All specified in our online order. How wrong could our choice be?
Our pies were neither on hand-tossed crusts nor were they cut into squares. This may seem trivial, but if you understand that we only order from Domino’s when we are babysitting, it would make sense. (We are feeding the kids!)
Calling the store (and we have called three different times!) to ask them to make good on their errors has been an exercise in futility; management has never addressed our issue. The one time I was able to hold a phone conversation with anyone at the store they only delivered a string of excuses and never followed through on their promises to alert management to our concerns and have them take responsibility for their mistakes.
We have learned our lesson on the very first time we deviated from the norm and tonight we are calling Clares Street because our voices are loudest when we speak with our dollars and sense. We wish the Mission St. store the best of luck.
DATE POSTED: 03/02/2026
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Kaden Islahi
Feb 25, 2026
1.0
Food good delivery times are genuinely horrible. I live 1 mile away and it took 2 hours.
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Gabbie
Jan 22, 2026
1.0
Listen Domino's is a great easy option but why go to Domino's when you can you can to the local pizza place D20 down the street? They have tons of space to hang out, board games, and a general cool vibe. Support your local businesses!!!
And if you want to bother someone about this, please email the city of Santa Cruz and give them a hard time about the hypocrisy of wanting the city to have a local-business, small-town vibe while also approving a corporate pizza chain when a small business just opened down the street. It's great to have options but it makes no sense to have 2 pizza places so close to each other.
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Javier Alva
Jan 9, 2026
3.0
If they called my name it was very quiet si ce I did not hear it and I was sitting next to register. After 37 minutes I checked my name was NOT on the board so I got their attention finally, opps here's your pizzas sir.