The burgers and ribs received high praise, while some dishes like risotto and fish and chips were criticized for poor quality.
Service Issues
Service was inconsistent, with reports of rude staff and long wait times, though some servers were noted as friendly and attentive.
Atmosphere
The restaurant has a cozy and inviting atmosphere, with outdoor seating options, but noise levels can be high during busy times.
Value for Money
Many customers felt the prices were reasonable for the quality of food, but some expressed concerns about additional fees and overall value.
Customer Experience
Overall experiences varied widely, with some customers having delightful visits while others reported significant dissatisfaction.
DA
Dineen Anderson
Nov 14, 2025
5.0
It was a spacious place to gather for our wedding rehearsal dinner. They cared for us nicely. The pasta n cheese needed more cheese and sauce
LC
Leslie Cole Cameron
Oct 11, 2025
5.0
Voted Best Burger in Santa Cruz!
MC
Michael Cruz
Oct 8, 2025
5.0
A great place for food or just to chill at the bar. Reasonable prices and great food and service.
AW
Audrey Wright
Sep 4, 2025
5.0
Awesome, salmon was perfect
DC
Debra Cleaver
Aug 23, 2025
2.0
Full disclosure: there was a class reunion happening when we stopped in for lunch.
There was 1 wait person, 1 barback and 1 bartender. They were clearly all having a rough day.
That said: the wait person was incredibly rude. They made it clear we were inconveniencing them by being there. We waited 20 minutes to have our order taken, and we found the menus ourselves, left on a table by the people who gave up waiting five minutes before that.
The food, when it got to the table, was not the standard I would expect for the prices being charged. The asparagus sitting on top of the risotto was wilted and dried out. The onion rings were inedible and obviously came out of a box. The burger was greasy and served dry on a huge bun, and I only received condiments when I had the temerity to ask for them. I realize it's a hotel restaurant. That doesn't mean it can't be good, or that there shouldn't be expectations.
Frequently Asked Questions About Back Nine Grill & Bar
What are the operating hours of Back Nine Grill & Bar?
Back Nine Grill & Bar is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.
Where is Back Nine Grill & Bar located?
It is located at 555 Highway 17, Santa Cruz, CA 95060, USA.
What type of cuisine does Back Nine Grill & Bar offer?
Back Nine Grill & Bar is an American restaurant offering a variety of dishes such as burgers, sandwiches, and steaks.
How can I contact Back Nine Grill & Bar for event bookings?
You can email them at events@backninegrill.com or call +1 831-226-2350 for event inquiries.
Does Back Nine Grill & Bar have a website for more information?
Yes, their website is http://www.backninegrill.com/ where you can find more details about their menu and services.
What nearby hotels are convenient for visitors to Back Nine Grill & Bar?
The Inn at Pasatiempo and Inn At Pasatiempo are nearby hotels that guests can consider for convenient accommodation close to Back Nine Grill & Bar.
Are there any popular golf courses near Back Nine Grill & Bar?
Yes, Pasatiempo Golf Club and Pasatiempo Golf Course are nearby and perfect for guests who enjoy golfing before or after dining at Back Nine Grill & Bar.
What entertainment or event spaces are near Back Nine Grill & Bar?
Hollins House is a nearby venue and event space that customers might visit in conjunction with Back Nine Grill & Bar.
Are there any beach or outdoor activities close to Back Nine Grill & Bar?
Yes, Capitola State Beach is nearby and offers surfing and beach activities, making it a great spot to visit before or after dining at the restaurant.
What other dining options are available near Back Nine Grill & Bar?
Nearby dining choices include McKenzie's Bar & Grill At Pasatiempo and MacKenzie Bar and Grill at Pasatiempo, both offering American cuisine and bar services.