McDonald's

3.7
1484 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19401 Golden Valley Rd, Santa Clarita, CA
91321, United States

Hours

Reviews

3.7
1,484 reviews
5 stars
631
4 stars
291
3 stars
231
2 stars
94
1 star
237

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported mistakes with orders, slow service, and unhelpful staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or undercooked items and high prices.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.

Ordering Experience

The use of kiosks for ordering was unpopular, with customers expressing frustration over the lack of personal interaction and difficulties with the system.

Customer Satisfaction

Overall customer satisfaction was mixed, with some praising the food and service while many others expressed disappointment.
  • NN
    Nikolai
    1 day ago
    1.0
    Slow service, no refills for drinks, coffee machine was out of service.
  • IS
    Ira Salimkhan
    Nov 15, 2025
    1.0
    Every time I go ...never serving ice-cream....it's almost comical. Disappointing to say the least
  • JZ
    Jose Zee
    Nov 11, 2025
    1.0
    They never open at the time they say they will. I showed up during their listed business hours, but the doors were still closed. It was really inconvenient and threw off my schedule. They should update their hours or be more reliable about opening on time.
  • MM
    Maria Mendoza
    Oct 25, 2025
    1.0
    We were in the drive through and the person taking our order kept making mistakes, then when we got our order they gave me a medium coffee when I had asked for a large. I also ordered a deluxe breakfast and they didn’t provide any jam for pancakes, utensils, or syrup. Very disappointed in this location. I would also like to add they only gave us 2 napkins :( horrible experience!!!
  • RV
    Richie Valenz
    Oct 18, 2025
    1.0
    I ordered a biscuit, sausage and it was never in my bag. I also ordered a mcmuffin with egg and hash Brown. That was in there. But the that sandwich wasn't there. So the service sucks I also ask for jelly.You could have gave me four packs.But if you gave me two packs, that's okay, wasn't expecting that

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open Monday to Thursday from 4:00 AM to 1:00 AM, Friday and Saturday from 4:00 AM to 2:00 AM, and Sunday from 5:00 AM to 1:00 AM.

When does the McDonald's drive-thru open and close?

The drive-thru is open Monday to Thursday from 4:00 AM to 1:00 AM, Friday and Saturday from 4:00 AM to 2:00 AM, and Sunday from 5:00 AM to 1:00 AM.