Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,360 reviews
5 stars
627
4 stars
283
3 stars
211
2 stars
81
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and poor customer service experiences.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, impacting the overall experience.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold items and incorrect orders.
Staff Attitude
Mixed feedback on staff friendliness, with some praising helpful employees while others noted rudeness and indifference.
- MMMTBDadJan 5, 20261.0No wonder this location is piling up 1 star after another. I’ve been buying at this McDonald for over 20 years and was a very good branch. I take my teenager here when he was about 2-4 years old to play but this location has changed and not the happy place that I use to know. The employees today are very rude and don’t seem to care about the customers. I paid at the Kiosk and you are not greeted as a customer with the smiling and friendly cashier, the restroom now has a lock and you can’t use it very easily. Food may taste the same but preparation is sloppy. I hope the management is not the same as the one at that 14 freeway exit next to the Shell because they are also very rude. I don’t think I will be buying at this location anymore. Very poor management and service. Just a very sad place to eat.
- JMJoshua McCaryDec 25, 20255.0It was a fast McDonald’s. Very clean and good was great
- JJJackie JenkinsDec 14, 20251.0Never in the history of eating fish sandwiches from McDonald's have I been given a toasted hamburger bun, until today. Also, the initial order of fries came out cold. When I requested a how order I was told they would be the same because the fries were fresh. This was the worst experience at this store I've had.
- DDDelacruzDec 12, 20251.0I ordered for vanilla in the coffee and before I left the store I looked in my coffee it was still black. I asked if they added the vanilla she said they did so I went home and drank it there was nothing of vanilla making me think I was crazy on this date 12/12/26 order 884
- HAHassan Faleh Abed AkerDec 3, 20251.0Worst Customer Service ever and toooooo slow dispatching
Frequently Asked Questions About McDonald's
What are the regular business hours at McDonald's Santa Clarita location?
McDonald's in Santa Clarita is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's offer delivery services? If so, what are the delivery hours?
Yes, delivery is available daily starting at 5:00 AM. From Monday to Thursday and Sunday, delivery ends at 11:30 PM, while on Friday and Saturday, delivery is available until 12:30 AM.
Is there a drive-thru service at this McDonald's, and what hours is it open?
Yes, a drive-thru is available daily from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
How can I place an order for pickup or delivery at this McDonald's?
You can order via the McDonald's App available on iOS and Android, or use the online ordering link at https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at McDonald's Santa Clarita?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
If I'm visiting Be Fit Stay Active gym nearby, can I easily grab a meal at McDonald's?
Yes, Be Fit Stay Active is near McDonald's on Soledad Canyon Rd, making it convenient to visit McDonald's for a quick meal before or after your workout.
Are there other fast food options near this McDonald's?
Yes, Wienerschnitzel at 18900 W. Soledad Canyon Rd is nearby, offering American-style fast food such as hot dogs, providing alternative meal choices close to McDonald's.
What local amenities can I visit near McDonald's Santa Clarita location?
Nearby you can find places like SandCastles Child Care Center and Preschool for family needs, All Locked Up escape room for entertainment, and Country Liquor and Mart for beverage shopping, making it convenient to combine errands or leisure activities with your visit to McDonald's.