Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and disorganized.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, cold meals, and inconsistent quality.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, indicating a lack of proper maintenance.
Speed of Service
Customers frequently complained about slow service, long wait times, and inefficiencies in order processing.
MM
MTBDad
Jan 5, 2026
1.0
No wonder this location is piling up 1 star after another. I’ve been buying at this McDonald for over 20 years and was a very good branch. I take my teenager here when he was about 2-4 years old to play but this location has changed and not the happy place that I use to know. The employees today are very rude and don’t seem to care about the customers. I paid at the Kiosk and you are not greeted as a customer with the smiling and friendly cashier, the restroom now has a lock and you can’t use it very easily. Food may taste the same but preparation is sloppy. I hope the management is not the same as the one at that 14 freeway exit next to the Shell because they are also very rude. I don’t think I will be buying at this location anymore. Very poor management and service. Just a very sad place to eat.
JM
Joshua McCary
Dec 25, 2025
5.0
It was a fast McDonald’s. Very clean and good was great
JJ
Jackie Jenkins
Dec 14, 2025
1.0
Never in the history of eating fish sandwiches from McDonald's have I been given a toasted hamburger bun, until today. Also, the initial order of fries came out cold. When I requested a how order I was told they would be the same because the fries were fresh. This was the worst experience at this store I've had.
DD
Delacruz
Dec 12, 2025
1.0
I ordered for vanilla in the coffee and before I left the store I looked in my coffee it was still black. I asked if they added the vanilla she said they did so I went home and drank it there was nothing of vanilla making me think I was crazy on this date 12/12/26 order 884
HA
Hassan Faleh Abed Aker
Dec 3, 2025
1.0
Worst Customer Service ever and toooooo slow dispatching
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