Brand Certified
El Pollo Loco
3.8(1174 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
26930 Sierra Hwy, Santa Clarita, CA
91321, United States
Certified by El Pollo Loco • Mar 01, 2026
(661) 299-2236
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/santa-clarita/26930-sierra-hwy
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Clarita,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.8
1,174 reviews
5 stars
564
4 stars
232
3 stars
140
2 stars
76
1 star
162
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers praised the food as delicious, others noted issues with overcooked items and small portion sizes.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty conditions and lack of basic supplies.
Customer Experience
Mixed feedback on customer experience, with some praising friendly staff while others reported negative interactions.
- DCdachly celius1 day ago1.0I have a bad experience with this place,last week I had an order I didn’t receive the green sauce. Last night I ordered again online I never received the food.when I called the doodasher , he said he delivered it I asked him what color is the front door he said he didn’t put attention , he asked me if I have 2 sports cars in front my house, I said no. I asked him why he didn’t take pictures , and he said he didn’t pick order from pollo loco.
- BBbehrinmind1thingFeb 15, 20265.0Love El Pollo loco best , fast food , chicken place in town
- TJThomas JordanFeb 6, 20264.0Two good meals for $20. Great and my doctor says one of the only fast food places I can go.
- ABAndy BratzJan 26, 20264.0Good food amd good service!
- JRJuan RodriguezJan 13, 20265.0Good service and clean local. Very nice customer service attention....
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Santa Clarita?
El Pollo Loco is open daily from 10:00 AM to 11:30 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 26930 Sierra Hwy, Santa Clarita, CA 91321, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can customers order El Pollo Loco food through a mobile app?
Yes, customers can order through the El Pollo Loco app available on the App Store.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services.
Is there free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is available at El Pollo Loco.
Can I find other fast food options near El Pollo Loco?
Yes, nearby fast food options include McDonald's, Carl's Jr., Subway, and Panda Express.
Are there any coffee shops near El Pollo Loco where I can relax before or after my meal?
Yes, Bodhi Leaf Coffee Bar and It's Boba Time are nearby coffee shops you can visit.
What supermarkets or grocery stores are close to El Pollo Loco for additional shopping needs?
Stater Bros. Markets is a nearby supermarket where you can shop for groceries and other items.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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