Chipotle Bouquet Canyon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.
Food Portions
Many customers expressed dissatisfaction with the small portion sizes, often feeling they received less food than expected for the price.
Cleanliness
Multiple reviews pointed out that the restaurant was dirty, with unclean tables and food preparation areas.
Food Quality
Several customers reported issues with food quality, including undercooked rice, stale chips, and food that made them feel unwell.
Inconsistency
Customers noted a lack of consistency in service and food quality, with some having positive experiences while many others reported negative ones.
RP
Richard Paredes
Dec 30, 2025
1.0
Employees, more concerned with closing the restaurant than helping customers
SN
Susanne Nohles-Zimarik
Dec 19, 2025
1.0
I ordered a chicken bowl with double chicken, avocado, pico de gallo, cheese. At the Bouquet Store. They were very scimpy pot on all ingredients. Plus it cost $23.50
Tonight I ordered the exact same thing at the Newhall Ranch Rd store. They served at least 1/2 again on same ingredient . Double chicken bowl. And it was only $14.50. The store are only a couple miles from each other and both I went in and ordered.
Can someone please explain.
DL
Debbie Lien
Nov 6, 2025
1.0
Dodgers BOGO day. They were out of beans. Said "we don't have any pinto beans today, only black beans". My husband ordered guacamole on his burrito, I ordered some guacamole, but wanted it on the side. Because it was on the side, charged EXTRA. Also, burrito was Cold, including the chicken. I would not recommend this location.
UG
Upender Goel
Nov 5, 2025
2.0
Cashier was rude, Nov 3rd closing
HS
Hanna Saliba
Oct 29, 2025
5.0
I love chipotle ! Everything was super nice — clean, cozy, and just gives good vibes. The people working here were so friendly and helpful, they made me feel really comfortable. You can tell they actually care about their customers and try their best to make everyone happy. The service was quick and everything went smoothly. I also liked how organized and welcoming the place felt. It’s not easy to find places where you feel that kind of good energy, but this one definitely has it. I’m glad I came here and I’ll totally come back again. If you’re thinking about checking it out, do it! You won’t be disappointed. Highly recommend!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Bouquet Canyon serve?
Chipotle Bouquet Canyon serves customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Santa Clarita?
Chipotle Mexican Grill is located at 26543 Bouquet Canyon Rd, Santa Clarita, CA 91350, USA.
What are the operating hours of Chipotle Mexican Grill on weekdays?
Chipotle is open from 10:30 AM to 11:00 PM Monday through Friday.
Can I order Chipotle meals online or through an app?
Yes, you can order online via the Chipotle website or use the Chipotle app available on the Apple App Store.
Does Chipotle offer a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How does Chipotle ensure the quality of its ingredients?
Chipotle uses only 53 real ingredients sourced responsibly from farms that follow humane and sustainable practices under its 'Food with Integrity' principles.
What are some nearby dining options to Chipotle Mexican Grill on Bouquet Canyon Rd?
Nearby dining options include Boston Market, Dairy Queen, Jack in the Box, and Burger King, providing various alternatives before or after your visit to Chipotle.
What nearby services could I use in the area around Chipotle Bouquet Canyon?
Nearby services include Phone Heaven for mobile and repair services, PostNet for printing and notary, and Premier America Credit Union and Chase Bank for banking needs.
Are there pet-related stores or clinics near Chipotle Bouquet Canyon?
Yes, Petco, VETCO Vaccination Clinic at PETCO, and Vetco Total Care Animal Hospital are nearby for pet supplies and veterinary services.
How can I contact Chipotle Mexican Grill Bouquet Canyon for inquiries?
You can contact them by phone at +1 661-347-0566 or email at CA.3840.BouquetCanyo@chipotle.com.