Safeway

Reviews

• YS

  Yue Sun

  5 days ago
  5.0
  Grate deals 🤝 Defendly recommend
• KK

  Keith Kyoto

  Apr 20, 2026
  1.0
  DEBBIE "customer service" manager is extremely unprofessional, loud and RUDE!!! i've rented the rug doctor pro twice from this location and i will no longer be renting it from the safeway on homestead. DEBBIE was an extremely unpleasant person to deal with when i was returning the machine, she began to nit pick and point out that the machine wasn't clean and ready for the next customer... odd because last time i rented and returned the machine there was no issue, and i was able to get my deposit back... not this time! i obviously had made sure to dump out the old solution and water, and made sure that both tanks were empty... that wasn't sufficient enough for debbie! on top of being overly aggressive and unnecessarily difficult and refusing to give me my deposit unless i took the machine home and "cleaned" it, she was speaking extremely loud and was clearly causing a spectacle, which then caused me to tell her that i didn't need her to be lecturing ME, a paying CUSTOMER, who has always frequented that location... she refused to take accountability and humble herself, and instead doubled down and continued her tirade against me, this lady is an ABHORRENT representation for safeway and i made sure to tell my family about the situation so they know to proceed with caution when at this location dear debbie, im not sure you've ever heard this before or if no one has ever told you this but your delivery is AWFUL, you're obnoxious and rude, and have an extremely negative aura about you, which makes doing any business with you unpleasant, which, i made sure to let you know to your face, that my whole interaction with you was UNPLEASANT... so enjoy the $40 deposit you so desperately needed and were dangling above my head, because i wasn't going to jump through unnecessary hoops to appease the walking contradiction "customer service" manager named DEBBIE lol
• SC

  Stephanie Chand

  Apr 7, 2026
  1.0
  The customer service at this location is well below acceptable standards. Today, while waiting at the deli counter for fresh turkey breast, I patiently stood by as an employee finished cutting something in the back. When she turned around and noticed me standing there, she offered no acknowledgment whatsoever — no greeting, no "I'll be right with you," nothing. She then proceeded to the deli side to prepare a sandwich order, fully aware that I was still waiting. I continued to wait, making eye contact with her on multiple occasions. At no point did she return to the meat counter or make any attempt to assist me. There were two other employees nearby — one in the back and one preparing sushi — neither of whom acknowledged my presence either. This level of indifference is unacceptable and, frankly, bad for business. I would strongly encourage management to ensure adequate staffing at the deli and meat counters, and to reinforce basic customer service expectations with the team. If this experience is not addressed, you risk losing loyal customers. I, for one, am hesitant to return to this location for deli and meat purchases in the future.
• PP

  Phil

  Apr 6, 2026
  5.0
  Clean, great customer service, and nice people. If there’s anything they don’t have and you need they try to get it for you.
• DN

  Dan Nieckarz

  Apr 6, 2026
  2.0
  Staff is a bit on the rude side for the most part and not helpful. I don't like shopping at this safeway.

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