AA
Alex abedoy
Apr 21, 2026
I had an amazing first experience at Poke Poke Fish Bar! I ordered the regular 3-protein bowl (around $21.50) and it did not disappoint. I went with sushi rice, spicy crab, and chose tuna for all my proteins—super fresh and flavorful. I loaded it up with all the veggies, added seaweed, and topped it off with their house sauce and spicy sriracha… absolutely delicious.
What really made the visit stand out was the service. The young man and woman working there were incredibly friendly and took the time to walk me through the options since it was my first time. They made the whole experience easy and enjoyable.
Great food, great service, and a great first impression—I’ll definitely be back! ⭐⭐⭐⭐⭐
BW
Blair Walsh
Apr 19, 2026
Unfortunate experience, the young man with spiky hair is lacking customer service. He intimated me because I didn’t want sauce. The girl and him were being intimate over the fish bar. Very unhygienic I will not be returning and I recommend going to the Jamba Juice across the street.
This was my second visit, and unfortunately it left a very negative impression.
During my visit around 1:10 PM on April 18, the employee preparing my poke bowl handled a simple customer interaction in a way that felt unprofessional and disrespectful. When my husband said he didn’t know what ponzu sauce was, the employee reacted with visible surprise, asked others around him to confirm that it’s a “popular” sauce, and then exchanged a look with the cashier that came across as mocking.
This was not only unnecessary but also inappropriate. Not every customer is familiar with every ingredient, and no one should feel judged or subtly ridiculed for asking a basic question.
What should have been a quick and pleasant ordering experience instead felt uncomfortable and unwelcoming. Customer service at even a basic level should include courtesy and respect, both of which were lacking here.
I strongly recommend that management address this and provide proper customer service training, because interactions like this reflect poorly on the business as a whole.
Incredible Poke bowl for a great price. Best food I have ever eaten in San Jose!!! Employees were incredibly friendly and talkative while creating my bowl. Willingly gave advice on menu choices, and made the experience far more enjoyable!
99% of my visit was perfect. The only thing I could find to complain about, and I had to look, was the table needed to be wiped off and I had to ask for a tray. (If you've been to Poke Poke, you know there's A LOT of food here.