Safeway

Reviews

• FY

  Fan Yang

  Nov 8, 2025
  1.0
  Dont shop here. They will tow your car after one hour
• FB

  fish blue

  Nov 8, 2025
  5.0
  是我最喜欢的美国超市，食品新鲜，价格公道，工作人员也很nice，尤其是周五碰到肉食部的一个年轻小伙子，善良热情，很耐心！点赞👍
• JN

  Jessica Nellis

  Nov 8, 2025
  1.0
  Was towed after parking here for 1.5 hours and being a customer of Safeway. Will never go back.
• BL

  Benjie Liberis

  Oct 18, 2025
  1.0
  I went to Safeway to restock on my groceries, which included a pack of Smirnoff alcohol. The cashier, Mariah, asked for my ID, and I handed it to her. She looked at my ID and looked at me back and forth. Granted, my license is from Florida, I understand it looks different than CA license so I offered to show to her my date of birth on the ID. She proceeded to ask me to state my home address listed on the ID. I'm confused. In the middle of this line with people behind me you want me to recite my home address? That's a safety issue so I told her it was on my ID. She insisted and asked me THREE MORE TIMES!!! Each time with a little bit more attitude And my answer remains the same...lt's on my ID, the one I just gave to you. Per California law, you do not have to state your home address when purchasing alcohol; you must simply present a valid ID that contains a photo and is issued by a government agency, which I did. Mariah confiscated my id, left the register with an attitude without saying excuse or nothing, came back with a different cashier, and told her I refused to state my home address. The other cashier (whom I forget to get her name but I'm thankful for her for picking up Mariah slack) asked me to confirm my date of birth while looking at my ID, and I did. She then stepped back so Mariah could proceed checking out the rest of my groceries. Mariah stepped aside and refused to help me with my groceries while making hand gestures as if she's done with me. Now I understand, if she felt uncomfortable with selling alcohol, that's a Mariah problem, but this is customer service. She could have put the alcohol aside, she could've sent me to the customer service line for proper check-out, so many things could have been done differently. But she stepped aside and refused to check out my entire grocery order. Keep in mind I'm the customer, and she treated me and looked at me as if I was someone who's less than her. It's not okay. That was Humiliating. You never know what other people are going through for you to treat them as such. I simply needed to restock my groceries this morning, and I left the store feeling distraught and humiliated. Mariah, please do better. This world is a dangerous place, please don't put people's lives at risk, educate yourself, and work on your attitude when you clock in to do a job that requires customer service or any job for that matter. I called the store and spoke to a manager who apologized for Mariah’s actions and confirmed that the home address is not a valid form of verification for purchasing alcohol.
• RR

  Rex Rectitude

  Oct 9, 2025
  1.0
  I wanted to bring to your attention a concerning issue regarding Safeway next to Santa Clara University Campus and their partnership with Morris & Sons Towing. It appears that they are towing vehicles at their discretion, even from customers who are shopping at or nearby stores. From what I've observed, this practice seems questionable (super sketchy business model), with towing fees often exceeding $500. The towing company has been seen monitoring the parking lot late into the evening, seemingly targeting vehicles that aren't in very poor condition, often citing vague or unjustified reasons for the tow. When vehicles are released, the bills contain discrepancies, like the property name, signer, and phone number are listed as authorized (but looks like they made it up). Looks like an organized crime operation and not sure if the local authority even doing anything about it either. Given these practices, I would strongly advise avoiding this area altogether. For peace of mind, it may be better to shop and dine elsewhere.

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