McDonald's

3.8
1468 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3509 Home Stead Rd, Santa Clara, CA
95051, United States

Hours

Reviews

3.8
1,468 reviews
5 stars
607
4 stars
348
3 stars
238
2 stars
92
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and attentive staff, particularly highlighting individual employees like Gaby and Diego for their exceptional service.

Cleanliness

The restaurant is frequently noted for its cleanliness, with many reviews mentioning well-maintained restrooms and dining areas.

Order Accuracy

Several customers reported issues with order accuracy, including receiving incorrect items and long wait times for drive-thru and dine-in orders.

Play Area

The play area is a popular feature, especially for families, although some reviews mentioned cleanliness concerns regarding the play structure.

Food Quality

While some customers enjoyed the food, there were mixed reviews about food temperature and quality, with some items being served cold or not as expected.
  • DC
    daisy campos
    Jan 2, 2026
    1.0
    Drive through is the worst . I needed to ask for some bbq and they all ignored me did not open the window at all was there waving and they all laughed at me . Will not be returning
  • ML
    Martin Lee
    Dec 24, 2025
    4.0
    One of a handful of full of McD that is a good place to eat at. Staff is extremely friendly. They also decorate.the restaurant with themes.
  • PV
    Pilar Villanueva
    Dec 13, 2025
    5.0
    Solo paso para dejar una queja ,la persona hoy que estaba de negro una señora creo que es lamanager, como a las ,11 de la mañana, entre por un pedido de doordash ,fue demasiado grosera, despectiva arrogante con una trabajadora de ahí, además colo k qur mi pedidos estaba listo y no era así, me toco esperar 20 minutos más, señora si no quiere trabajar no se desquite con los empleados a cargo , o con los que prestamos un servicio.
  • GB
    George B
    Dec 8, 2025
    5.0
    I had an excellent experience at McDonald’s thanks to Diego. His service was outstanding—professional, friendly, and genuinely attentive. If I were looking for a new employee to join my team, Diego is exactly the kind of person I would want. McDonald’s is lucky to have him!
  • AJ
    Andrew Jenson
    Dec 7, 2025
    1.0
    I drive around all night looking for the grinch meal and this was the only location that promised availability and they did not have it. When I confronted the worker he said he wouldn’t do anything about it so now I’m doing something about it with this review. Hope this helps.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 3509 Home Stead Rd, Santa Clara?

McDonald's is open for dine-in from 6:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 11:00 PM on Sunday.

When is the drive-through open at this McDonald's location?

The drive-through operates from 5:00 AM to midnight Monday through Wednesday, extends to 1:00 AM Thursday through Saturday, and is open until 11:00 PM on Sunday.