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McDonald's

3.6
(1331 reviews)

Business Details

(408) 248-8805
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3895 Stevens Creek Blvd, Santa Clara, CA
95051, United States

Hours

Reviews

3.6
1,331 reviews
5 stars
521
4 stars
278
3 stars
235
2 stars
98
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Food Quality

Several customers reported issues with food quality, including cold meals and incorrect orders.

Operating Hours

Many customers expressed frustration over incorrect operating hours, with claims that the location is not open 24 hours as advertised.

Cleanliness

While some reviews mentioned clean facilities, others reported unsanitary conditions and dirty interiors.

Staffing Issues

Customers noted that the location appears to be severely understaffed, leading to long wait times and stressed employees.
  • EY
    Ed Yu
    1 day ago
    4.0
    It's a McDonald's so not sure who doesn't know what to expect. What I like about this place is parking is plenty and they still have the drink fountain so you can refill your own drinks. Service is efficient and no one asks for tips.
  • SA
    Serra Ano
    Jan 18, 2026
    4.0
    glad I remembered to request no straws at drive thru pick up good service
  • RV
    Rose Vigil
    Jan 17, 2026
    5.0
    Good service
  • NA
    Nitxijac Aleluya
    Jan 17, 2026
    1.0
    Hoy en la mañana fui a desayunar con mi padre y hermano, una señora de cabello corto, sin uniforme, no tenía pin con su nombre y con una actitud desagradable, sin decir buenos días, nos dijo de manera grosera que ordénemos en el kiosko.
  • JA
    Joaquin Aleluya
    Jan 17, 2026
    1.0
    The manager in the morning is not friendly at all; she yells at the employees. She doesn't wear a uniform.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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