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McDonald's

3.6
(1030 reviews)

Business Details

1451 Coleman Ave, Santa Clara, CA
95050, United States
(408) 748-8961
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1451 Coleman Ave, Santa Clara, CA
95050, United States

Hours

Reviews

3.6
1,030 reviews
5 stars
386
4 stars
230
3 stars
166
2 stars
78
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with several mentioning poor management and disrespectful behavior.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.

Food Quality

While some customers enjoyed the food, others complained about cold items, poorly made drinks, and overall inconsistency in quality.

Cleanliness

Some customers appreciated the cleanliness of the location, while others noted issues with the restroom and overall hygiene.

Long Wait Times

Several reviews mentioned excessive wait times for orders, both in-store and curbside, contributing to a frustrating experience.
  • TH
    Trevor Hale
    1 day ago
    1.0
    I’m forced to go here sheerly because their food is right and good. But the past 2 mornings I’ve been driven crazy, by workers, and drive thru attendees. Yesterday I was told I could use my coupon to get a free sandwich, it wasn’t even from the app it was a coupon I got with my points. Then this is the gem, I pull up today and order my same 10$ meal and I hand her 100$ all the sudden business can’t take ducking big bills anymore? I’m so tired of my money being turned away because your company doesn’t want to fill your till. That’s when you give me my change no matter how then request… to buy more cash. I’m so irritated with the people here and the attitude they all have. THEE ONLY REASON it’s getting 1 star is the food
  • JG
    Juan Gonzalez
    Feb 17, 2026
    4.0
    Manager was very helpful with my order 👍👍
  • DS
    Del Skopos
    Feb 16, 2026
    5.0
    Nice touch! There was a worker, Jose, walking around with a pot of fresh coffee to refill, for customer inside from the cold and rain, including some of our unhoused citizens...Well done!
  • JS
    Jimboy Simmons
    Feb 4, 2026
    1.0
    They’re impolite and not nice to customers. I ask to NOT put salt on fries and they said yes, but when they hand it to me it has salt all over it.
  • CS
    Charanjeet Singh
    Feb 1, 2026
    1.0
    This is very bad McDonald’s store employees cannot be good with Dasher. I am DoorDash employee can do ready order but if I can go to the store, they cannot give me order. They can wait 10 to 15 minutes and there is DoorDash can do violation with Dasher I will tell also with DoorDash, please who isowner of the store. Please explain to employees to behave with dashes can be do job please. I think this is very dirty McDonald and employees please behave.

Frequently Asked Questions About McDonald's

What are the main services offered at this McDonald's location?

This McDonald's offers drive-thru, curbside pickup, delivery (including same day and no-contact options), mobile ordering, WiFi, and accepts various payment methods including cash and major credit cards.

What are the operating hours for the McDonald's restaurant on weekdays?

The restaurant is open from 6:00 AM to 9:00 PM Monday through Friday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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