McDonald's

3.6
1009 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1451 Coleman Ave, Santa Clara, CA
95050, United States

Hours

Reviews

3.6
1,009 reviews
5 stars
378
4 stars
228
3 stars
163
2 stars
78
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with several mentioning disrespectful behavior from managers.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers experienced inconsistent food quality, with some items being cold, stale, or poorly prepared.

Cleanliness

While some customers noted clean dining areas, others reported issues with cleanliness in restrooms and food preparation areas.

Long Wait Times

Several reviews mentioned excessive wait times for food, even during non-peak hours, leading to frustration among customers.
  • HH
    Halley Chen (HC)
    Nov 12, 2025
    5.0
    Really good location and service! The staff in store are all super nice and diligent for their work! I wish all McDonald’s location can be as nice as this one!☝️
  • TT
    thefrefdood
    Oct 29, 2025
    5.0
    Good, but kinda feels like you’re at a micdonaldas
  • SY
    Shuo Yang
    Oct 26, 2025
    1.0
    Slowest McDonald’s in the states
  • BP
    Brandon Parks
    Oct 15, 2025
    1.0
    There is something wrong with the ice. Particularly the ice from BEHIND the counter. It made my tea taste like it was cooled using ice SCRAPED from the walls of a dirty unkept freezer. Must be a nasty ice maker.
  • DC
    david chou
    Oct 6, 2025
    1.0
    I ordered a latte and waited over 10 minutes for it. a latte does not take over 10 minutes to make especially when there was no other customers inside

Frequently Asked Questions About McDonald's

What are the main services offered at this McDonald's location?

This McDonald's offers drive-thru, curbside pickup, delivery (including same day and no-contact options), mobile ordering, WiFi, and accepts various payment methods including cash and major credit cards.

What are the operating hours for the McDonald's restaurant on weekdays?

The restaurant is open from 6:00 AM to 9:00 PM Monday through Friday.