McDonald's

3.6
1015 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1451 Coleman Ave, Santa Clara, CA
95050, United States

Hours

Reviews

3.6
1,015 reviews
5 stars
381
4 stars
228
3 stars
165
2 stars
78
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with several mentioning poor management and disrespectful behavior.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others experienced issues with the restroom cleanliness.

Long Wait Times

Several reviews mentioned long wait times for food, both in-store and for mobile orders, contributing to customer frustration.
  • AR
    ALEJANDRO RAMOS
    Dec 29, 2025
    1.0
    I order a caramel maquiato and they gave me with the cream spoil I tell them and change me for a coffe but I have to tell them to give me my money back on the price diference because they never said nothing just change my coffe
  • JD
    Janan Dea
    Dec 11, 2025
    5.0
    Food - as expected so 5 stars Service - It’s all machines on the store, no on greets you, but they call your number and hand you the bag 4 stars. Atmosphere - 3 stars… cuz not the most appealing to sit in
  • SQ
    Sylvia Quintero
    Dec 5, 2025
    3.0
    they have different events depending on the time of the year December they have a 🎄 Xmas light show
  • WG
    William Glover
    Dec 2, 2025
    1.0
    I arrived at 0600 when the restaurant is supposed to open the dining room. After getting the employees attention I stood outside the door and waited 5 minutes for them to open the door before I gave up and left. And actually that is fine because the service and the quality of the food it's terrible, even for a McDonald's
  • HH
    Halley Chen (HC)
    Nov 12, 2025
    5.0
    Really good location and service! The staff in store are all super nice and diligent for their work! I wish all McDonald’s location can be as nice as this one!☝️

Frequently Asked Questions About McDonald's

What are the main services offered at this McDonald's location?

This McDonald's offers drive-thru, curbside pickup, delivery (including same day and no-contact options), mobile ordering, WiFi, and accepts various payment methods including cash and major credit cards.

What are the operating hours for the McDonald's restaurant on weekdays?

The restaurant is open from 6:00 AM to 9:00 PM Monday through Friday.