Brand Certified
Chipotle Mexican Grill
3.6(839 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3952 Rivermark Plz, Santa Clara, CA
95054, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(408) 418-4103
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/santa-clara/3952-rivermark-plz?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2149
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Rivermark is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
839 reviews
5 stars
318
4 stars
211
3 stars
99
2 stars
53
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often ignoring customers.
Food Quality
Many customers reported issues with food quality, including undercooked rice, small portions, and inconsistent preparation.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, with dirty tables and unsanitary conditions noted frequently.
Order Accuracy
Customers frequently experienced problems with order accuracy, including missing items and incorrect food preparation.
Service Speed
Customers expressed frustration with slow service, particularly during peak hours, leading to long wait times.
- DKDan Kim3 days ago4.0Haven't gone to Chipotle in ages but dropped by today. All in all it's still pretty good with pricing honestly being better now then it was years ago comparatively. Yes the portions are a bit worse but for about $12, you won't get a meal like this in most fast food chains in the area.
- KTKaleigh TaylorFeb 12, 20261.0They use to have great workers dont know what happened but now they can never get it right, and they are far from on the same page waited 15 minutes being told thats when the chicken al pastor would be done no one came in, got back in line and was told it was sold out, and then with the super bowl code was told 3 different things from different people being on the same page is crucial I live close would come here often and now I will not, code will now expire very disappointed with their customer service and lack of care for customer satisfaction
- HMHimanshu MittalJan 23, 20261.0Food is never ready on time for app orders. I had to wait over 15 minutes past my pickup time. Very disappointing and inconvenient.
- CLChen LiuJan 19, 20262.0Too little food for a bowl, I asked for brown rice, black beans, steaks, veggies, pica, and salad, usually I got a very full bowl but now it's not filled at all
- JJJakeJan 14, 20261.0I’m not sure why this chipotle location is especially bad, but every time i go the portions are tiny and the service is awful. other chipotle locations aren’t as bad as this one, but every time in the last 2 years I’ve been like “huh i wonder if I’m misremembering how bad this chipotle is” and try jt again I’m disappointed. pictured: the smallest chipotle bowl I’ve ever gotten at any chipotle location. I’m just going to drive to the further one next time.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Rivermark Plaza?
Chipotle Mexican Grill at Rivermark Plaza is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Santa Clara?
It is located at 3952 Rivermark Plaza, inside the Rivermark Village shopping center in Santa Clara, CA 95054.
What types of meals does Chipotle Mexican Grill offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Can I order food online or get delivery from Chipotle Rivermark?
Yes, you can place online orders through their website or app, and they offer both in-store pickup and delivery services.
How does Chipotle ensure the quality and sourcing of their ingredients?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that prioritize humane and sustainable practices, using only 53 real ingredients.
What payment methods are accepted at Chipotle Mexican Grill Rivermark?
They accept credit card payments along with other typical payment methods supported for fast-casual dining.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on LinkedIn, Facebook, Instagram, Pinterest, Twitter, and YouTube using their respective official pages and handles.
Are there any nearby restaurants around Chipotle Rivermark where I can grab a meal?
Yes, nearby dining options include The Kebab Shop Bay for Mediterranean cuisine, Jamba Juice for smoothies, The Prolific Oven for breakfast and brunch, and Poke House for poke and seafood dishes.
What nearby services can I use around Chipotle Rivermark for shipping and printing needs?
You can visit PostalAnnex+ for printing and notary services or the UPS Authorized Shipping Outlet for courier and shipping services, all located near Chipotle Rivermark in the shopping center.
Are there any convenient nearby shops for mobile phones and technology around Chipotle?
Yes, nearby you can find Verizon, T-Mobile, and Victra Verizon Authorized Retailer stores for mobile phones, electronics, and accessories.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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