Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Rivermark is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
830 reviews
5 stars
316
4 stars
210
3 stars
99
2 stars
52
1 star
153
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, cold meals, and small portion sizes.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Cleanliness
Several customers noted that the restaurant was often dirty and unkempt, affecting their dining experience.
Order Accuracy
Numerous complaints were made about incorrect orders, particularly with online and pickup orders.
- JKJay K3 days ago5.0확실히 양이 많아요. 개인적으로 다 못 먹는편.
- RLRachael LeeDec 8, 20253.0There is always the smell and taste of raw garlic somewhere in my burrito bowl
- CACarol AnnDec 8, 20253.0I got a bowl, which I always add chips to - the chips were overcooked, unsalted & limeless (sometimes there's a hint of lime). So although everything else was good I couldn't really eat it the way I intended.
- CSCesar SanchezNov 19, 20251.0Very disappointed They don’t open at the time they show and they are not even polite to tell you they are not ready they just ignore you
- ATAdela TapiaNov 14, 20251.0This place is all around terrible. Every time I’ve gone, I am always greeted with bad service and even worse food product. And each time I go, I seem to go with the hope that they will do better…but they never do! Customer service is just plain bad. The employees either roll their eyes or give you annoyed looks, like you are wrong for asking for what you did. Food preparation is TERRIBLE. The times I’ve ordered my burrito, it has always been cold and portions served are a joke, almost like a pinch of each selection. Serving Station Appearance: always looks messy! Meats crossing over into other containers and spillage all over their counters. Overall, AVOID THIS PLACE and save yourself the disappointment.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Rivermark Plaza?
Chipotle Mexican Grill at Rivermark Plaza is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Santa Clara?
It is located at 3952 Rivermark Plaza, inside the Rivermark Village shopping center in Santa Clara, CA 95054.
What types of meals does Chipotle Mexican Grill offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Can I order food online or get delivery from Chipotle Rivermark?
Yes, you can place online orders through their website or app, and they offer both in-store pickup and delivery services.
How does Chipotle ensure the quality and sourcing of their ingredients?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that prioritize humane and sustainable practices, using only 53 real ingredients.
What payment methods are accepted at Chipotle Mexican Grill Rivermark?
They accept credit card payments along with other typical payment methods supported for fast-casual dining.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on LinkedIn, Facebook, Instagram, Pinterest, Twitter, and YouTube using their respective official pages and handles.
Are there any nearby restaurants around Chipotle Rivermark where I can grab a meal?
Yes, nearby dining options include The Kebab Shop Bay for Mediterranean cuisine, Jamba Juice for smoothies, The Prolific Oven for breakfast and brunch, and Poke House for poke and seafood dishes.
What nearby services can I use around Chipotle Rivermark for shipping and printing needs?
You can visit PostalAnnex+ for printing and notary services or the UPS Authorized Shipping Outlet for courier and shipping services, all located near Chipotle Rivermark in the shopping center.
Are there any convenient nearby shops for mobile phones and technology around Chipotle?
Yes, nearby you can find Verizon, T-Mobile, and Victra Verizon Authorized Retailer stores for mobile phones, electronics, and accessories.