Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Santa Clara is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
950 reviews
5 stars
370
4 stars
201
3 stars
98
2 stars
57
1 star
224
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff displaying rude behavior and a lack of professionalism.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes of food, often feeling shortchanged for the price paid.
Food Quality
Several reviews mentioned inconsistent food quality, including undercooked rice and unappetizing ingredients.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash bins.
Staffing Issues
Reviews indicated that the location is often understaffed, leading to long wait times and inadequate service during busy hours.
VV
Vafee
1 day ago
5.0
The line was long but good food
SS
Stefani
2 days ago
2.0
I want to start by saying that the food here is amazing (I love being fat). That being said, I’ve been disappointed during my last few visits. Most of the staff seems nice overall, but I recently had an interaction that left me feeling unsettled. When I arrived, the restaurant was very busy, which is understandable. I had placed a mobile order to avoid a long wait. However, I still ended up waiting an additional 20 minutes. After waiting for a while, I asked about my order and was told it would be out soon. About five minutes later, I checked again. A male employee acknowledged me and asked a young lady to give me my food. Instead of handing it to me, she tossed it to the side. When I said “thank you,” she rolled her eyes. I also noticed that she was interacting with other customers in a similar manner, which made the situation even more disappointing. I understand that working in a busy environment can be stressful, but working costumer crevice myself, I believe that individuals (who are of course being respectful) should still be treated with respect. I hope additional training can be provided to ensure a more positive and welcoming experience for everyone.
JJ
jvndomight
Jan 21, 2026
3.0
pls get more rice
LS
Lovepreet Singh
Jan 14, 2026
1.0
Super slow. Underataffed. Sells food at the expense of customers time. 30 min for a stupid chicken bowl order.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Santa Clara serve?
Chipotle Santa Clara offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Santa Clara?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Santa Clara offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
Where is Chipotle Mexican Grill Santa Clara located?
It is located at 2002 El Camino Real, Ste C, Santa Clara, CA 95050, near Peet's Coffee and across from the Target parking lot.
How can I place an online order from Chipotle Santa Clara?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the App Store.
Does Chipotle Santa Clara have a rewards program?
Yes, by signing up for Chipotle Rewards, you can get exclusive offers and earn free food.
Is Chipotle Santa Clara LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers.
What nearby places can I visit before or after eating at Chipotle Santa Clara?
Nearby spots include Peet's Coffee for coffee, Nick the Greek for Greek food, and the Footwear etc. Clearance Center for shoe shopping.
Are there any gyms close to Chipotle Santa Clara where I can work out before or after my meal?
Yes, Row House and StretchLab gyms are located nearby for fitness enthusiasts.
What other dining options are available near Chipotle Mexican Grill in Santa Clara?
Nearby dining includes Panera bakery and cafe, Baskin-Robbins ice cream, The Habit Burger Grill, MOD Pizza, Psycho Donuts, and Boston Market.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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