Chipotle Mexican Grill

3.5
943 reviews
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Business Details

2002 El Camino Real, Santa Clara, CA
95050, United States
(408) 418-4508
https://locations.chipotle.com/ca/santa-clara/2002-el-camino-real?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2047
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About

Fast Food RestaurantMexican Restaurant
Chipotle Santa Clara is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2002 El Camino Real, Santa Clara, CA
95050, United States

Hours

Reviews

3.5
943 reviews
5 stars
366
4 stars
201
3 stars
97
2 stars
56
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Portion Sizes

Many customers complained about consistently small portion sizes, feeling that they were being shortchanged on ingredients.

Food Quality

Several reviews mentioned issues with food quality, including undercooked rice and unappetizing ingredients.

Cleanliness

Customers reported unsanitary conditions in the restaurant, including dirty tables and overflowing trash bins.

Ingredient Availability

Frequent complaints about the restaurant being out of key ingredients, leading to customer dissatisfaction.
  • WR
    W Rahman
    3 days ago
    4.0
    Great experience.
  • SS
    Saketh
    Dec 28, 2025
    1.0
    Bad even for a chipotle. Nothing was cooked properly. Gross
  • DD
    Dave Deandre
    Dec 23, 2025
    1.0
    Terrible service, unprofessional staff. Super small portions, when asked for more lettuce (since it was so little) the staff just responded rudely. Do not come here, there are other locations.
  • WS
    Waewta Saw
    Dec 18, 2025
    1.0
    Rice was horrible, its like they seasoned it will too much salt and lime. It was not edible at all. Quality of the rice was also too sticky and slimy. I was really disappointed.
  • KA
    Keith Achorn
    Dec 13, 2025
    2.0
    I had previously reviewed this location well, but over several recent encounters, I no longer feel positive towards it. In the past, it felt inevitable that at at least one major ingredient would be out. Now they are withholding standard kids meal options. Considering my kid was the only thing keeping me coming here, this was the final straw.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Santa Clara serve?

Chipotle Santa Clara offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Santa Clara?

The restaurant is open daily from 10:45 AM to 10:00 PM.