Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Santa Clara is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
936 reviews
5 stars
364
4 stars
200
3 stars
97
2 stars
55
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and long wait times.
Portion Sizes
Many reviews highlighted consistently small portion sizes, leading to dissatisfaction among customers.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing trash bins and unsanitary conditions.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality and freshness, citing issues like undercooked rice and stale ingredients.
Management Issues
Frequent complaints about management practices, including staff shortages and lack of replenishment of food items.
- SFShulei FangNov 13, 20255.0Favorite salad place
- MRMatthew RafatNov 12, 20251.0On November 7, 2025, I received an email indicating a free small guac (if purchasing 5 USD). I logged into the website but did not see the reward. On November 12, 2025, I went into the store where I made my earlier purchase and spoke with GM Jasmine A. She was unfriendly, seemed unfamiliar with the promotion, and was unwilling to scan my Rewards account to see if the offer was in my account.
- DMDave MyersOct 28, 20255.0Great location
- STsoni tulsyaniOct 26, 20255.0Food hits the spot as always. the place was a bit trashed. bins overflowing and a bit of stench due to it
- KKKumarSep 26, 20251.0Portion size. Sad.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Santa Clara serve?
Chipotle Santa Clara offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Santa Clara?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Santa Clara offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
Where is Chipotle Mexican Grill Santa Clara located?
It is located at 2002 El Camino Real, Ste C, Santa Clara, CA 95050, near Peet's Coffee and across from the Target parking lot.
How can I place an online order from Chipotle Santa Clara?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the App Store.
Does Chipotle Santa Clara have a rewards program?
Yes, by signing up for Chipotle Rewards, you can get exclusive offers and earn free food.
Is Chipotle Santa Clara LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers.
What nearby places can I visit before or after eating at Chipotle Santa Clara?
Nearby spots include Peet's Coffee for coffee, Nick the Greek for Greek food, and the Footwear etc. Clearance Center for shoe shopping.
Are there any gyms close to Chipotle Santa Clara where I can work out before or after my meal?
Yes, Row House and StretchLab gyms are located nearby for fitness enthusiasts.
What other dining options are available near Chipotle Mexican Grill in Santa Clara?
Nearby dining includes Panera bakery and cafe, Baskin-Robbins ice cream, The Habit Burger Grill, MOD Pizza, Psycho Donuts, and Boston Market.