I had a very poor service experience at this store. The staff member who took my order was rude and lacked basic manners while speaking to customers.
At around 7:14 PM, a female staff member wearing glasses handled my order. When I requested to use the restroom, she refused and said that the restroom is only for dine-in customers. I was there only to pick up my delivery order, and I was not allowed to use the restroom at all.
Denying restroom access in this manner shows a complete lack of basic courtesy and customer service. Her behavior was unprofessional and unacceptable.
Management should take this issue seriously and provide proper training to their staff.
AS
Anne Sciara
Dec 30, 2025
5.0
Super tasty, hot, fresh food! Good quality
NN
nikita navkar
Nov 11, 2025
1.0
Worst service
HN
Hung Nguyen
Oct 10, 2025
1.0
Terrible quality and staffs have an attitude. Carrots 🥕 is hard like rocks, and half of the wings are dried, mostly bone.
HW
Helen Won
Sep 19, 2025
1.0
I came in to pick up a DoorDash order and had one of the worst customer service experiences. While waiting, I asked to use the restroom and was told by a worker named Danielle that the bathroom wasn’t working. A few minutes later, after she asked for my DoorDash order name again, she suddenly decided to open the restroom door but then told me not to make a mess in the restroom.
I found this incredibly unprofessional, disrespectful, and unnecessary. As a paying customer (directly or through delivery), I expect to be treated with basic courtesy. Instead, I was made to feel unwelcome and judged. Buffalo Wild Wings really needs to train their staff better on customer service.
Frequently Asked Questions About Buffalo Wild Wings 'GO'
What are the regular operating hours of Buffalo Wild Wings 'GO' in Santa Clara?
Buffalo Wild Wings 'GO' in Santa Clara is open from 11:00 AM to 11:00 PM Monday through Saturday, and from 10:00 AM to 11:00 PM on Sundays.
Where is Buffalo Wild Wings 'GO' located?
Buffalo Wild Wings 'GO' is located at 2364 El Camino Real, Santa Clara, CA 95050, USA.
How can I contact Buffalo Wild Wings 'GO' for reservations or inquiries?
You can contact Buffalo Wild Wings 'GO' at +1 408-689-8828 for reservations or other inquiries.
Does Buffalo Wild Wings 'GO' have an online presence where I can view their menu or place an order?
Yes, you can visit their official website at https://www.buffalowildwings.com/locations/us/ca/santa-clara/2364-el-camino-real/sports-bar-1866/ to view the menu or place an order.
What type of cuisine or food does Buffalo Wild Wings 'GO' specialize in?
Buffalo Wild Wings 'GO' specializes in chicken wings and is categorized as a chicken wings restaurant.
Are there other dining options near Buffalo Wild Wings 'GO' in Santa Clara?
Yes, nearby dining options include Pinkberry Santa Clara (ice cream and frozen yoghurt), Poke Poke Fish Bar (poke and sushi), Blurr Kitchen (Vietnamese cuisine), Una Mas (Mexican restaurant), Noah's New York Bagels, Cooking Crab (seafood), Andy's Bar-B-Que, and Pocha K (Korean restaurant and bar).
If I need eye care services near Buffalo Wild Wings 'GO', where can I go?
Eyetopia Optometry is located nearby offering optometry, eyewear, and eye care clinic services.
Where can I grab a coffee or smoothie before or after visiting Buffalo Wild Wings 'GO'?
You can visit Starbucks for coffee or Jamba San Tomas for smoothies and health food, both located near Buffalo Wild Wings 'GO'.
What fitness or health services are available around Buffalo Wild Wings 'GO'?
Nearby you can find MADabolic Santa Clara, a gym and boot camp, as well as Movement Health Science Physical Therapy offering physical, occupational, and speech therapy services.
Are there any automotive services near Buffalo Wild Wings 'GO' in Santa Clara?
Yes, nearby automotive services include A1 Tires & Wheels Santa Clara Auto Repair, A-1 Tires and Wheels, Meineke Car Care Center, and AutoZone for parts and repairs.