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Brand Certified

Chipotle Mexican Grill

3.2
(475 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle La Cumbre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3851 State St, Santa Barbara, CA
93105, United States

Hours

Reviews

3.2
475 reviews
5 stars
162
4 stars
94
3 stars
42
2 stars
42
1 star
135
  • NS
    Nathan Sloan
    Mar 4, 2026
    1.0
    Get these poor guys some more staff
  • MP
    Michael Padar
    Feb 28, 2026
    1.0
    Visited this Chipotle during a weekday around 3pm. The trash cans were overflowing onto the floor, none of the tables were bused, there was trash on the floor throughout the restaurant, the flat top / grill had burned food on the entire surface, they were out of steak, they were almost out of all the other proteins, the queso looked like it had been there for a couple of hours based on the surface of the queso being dried, the drink station had trash on the counter, they only had a handful of forks, there were no spoons or knives, they were almost out of napkins, and the cashier basically tossed me my bag. They had about 5 to 6 people working and possibly the manager in her office working on something. The restaurant was definitely not busy. There were about four of us in line not including the people coming in to get water cups and leaving with a cup of soda. I initially thought they just got hammered by a rush. However based on other reviews, it appears many other people have made the same observations. The chicken in my bowl was burned and crispy. They definitely went light on the chicken in my bowl. But the guacamole, brown rice, cheese, beans, and cheese were fine. The person making the bowl was pleasant. Never coming back. The health department probably needs to visit this restaurant.
  • MS
    Michael Stull
    Feb 23, 2026
    1.0
    The food is fine but the manager is actually one of the rudest people I’ve encountered in customer service. My girlfriend tried to use a promo code to order queso and chips with her online order and when she showed up she didn’t get the queso and chips, so she tried to ask if she could redo the order or find away to make it work and in response the manager came over and proceeded to talk down to her and be as rude as possible while berating her.my girlfriend had to leave to cry, because she just wanted chips and queso and got treated terribly. Like come on it’s just chips and queso and she just wanted help figuring out what she had to do to use a promo code that she had. Unreal.
  • ES
    Ellen Wimmer Sheahan
    Feb 15, 2026
    1.0
    Worst managed chipotle ever, all the food was bad, line 45 min long, people just started leaving without their food
  • CG
    Christopher Grandmaison
    Jan 24, 2026
    1.0
    Tables are always dirty, and I swear that half the nights, they dont have fajita mix after 7pm. Frequently are out of other items too.

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Certified March 08, 2026Yext Knowledge Graph
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