Chipotle Mexican Grill

3.3
456 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle La Cumbre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3851 State St, Santa Barbara, CA
93105, United States

Hours

Reviews

3.3
456 reviews
5 stars
157
4 stars
91
3 stars
42
2 stars
41
1 star
125

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with unclean tables, floors, and food preparation areas.

Staffing Issues

Customers consistently mention being understaffed, leading to long wait times and poor service.

Food Quality

Many reviews highlight inconsistent food quality, including small portion sizes and missing ingredients.

Customer Service

There are numerous complaints about rude or unhelpful staff, contributing to a negative dining experience.

Order Fulfillment

Frequent issues with online orders being incorrect or incomplete, along with being out of key ingredients.
  • EE
    Ernesto
    Nov 8, 2025
    1.0
    They give you no meat, I barley started liking chipotle and Starbucks these last two years and both have become awful chipotle skimps badly on the meat a quarter scoop every time Starbucks watered down frappes
  • BM
    Bianca Martinez
    Oct 29, 2025
    3.0
    Supet dirty Dirty tables a mess
  • CJ
    Connor Johnson
    Oct 21, 2025
    1.0
    employees dont know how to roll burritos, watched two get mangled before i ordered so i got a bowl. pitiful portion of meat. employee took very little care in assembly, didnt allow beans or pico to drain so i got slop, and the chips were stale and sad. cannot recommend, but atleast its real food in a pinch.
  • AC
    Ally Castaneda
    Oct 13, 2025
    1.0
    Severely understaffed. Line is often out the door. You can’t trust your online orders here (I ordered steak w/extra chicken and did not have any steak). The staff have been pretty rude before, but I suspect that is due to their understaffing issue. I wish this place was run better. I miss the downtown location.
  • IB
    Inez Button
    Oct 5, 2025
    5.0
    Personally, I love Chipotle so much. I get the same thing every time I go. I love it so much I literally have gone a few times in a row. My order is a bowl with brown rice 🍚 black beans 🫘 steak 🥩 (double meat) and on the top corn 🌽 salsa extra on the bowl too. Then I get a side of sour cream 2 of them with an extra side of the corn salsa. Idk why its my favorite I Love it 😀

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill La Cumbre specialize in?

Chipotle Mexican Grill La Cumbre specializes in customizable Mexican fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads, all made with responsibly sourced, wholesome ingredients without artificial additives.

Where is Chipotle Mexican Grill La Cumbre located?

It is located at 3851 State St, Ste A, Santa Barbara, CA 93105, next to Panera Bread.