Chipotle La Cumbre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with unclean tables, floors, and food preparation areas.
Staffing Issues
Customers consistently mention being understaffed, leading to long wait times and poor service.
Food Quality
Many reviews highlight inconsistent food quality, including small portion sizes and missing ingredients.
Customer Service
There are numerous complaints about rude or unhelpful staff, contributing to a negative dining experience.
Order Fulfillment
Frequent issues with online orders being incorrect or incomplete, along with being out of key ingredients.
EE
Ernesto
Nov 8, 2025
1.0
They give you no meat, I barley started liking chipotle and Starbucks these last two years and both have become awful chipotle skimps badly on the meat a quarter scoop every time Starbucks watered down frappes
BM
Bianca Martinez
Oct 29, 2025
3.0
Supet dirty
Dirty tables a mess
CJ
Connor Johnson
Oct 21, 2025
1.0
employees dont know how to roll burritos, watched two get mangled before i ordered so i got a bowl. pitiful portion of meat. employee took very little care in assembly, didnt allow beans or pico to drain so i got slop, and the chips were stale and sad. cannot recommend, but atleast its real food in a pinch.
AC
Ally Castaneda
Oct 13, 2025
1.0
Severely understaffed. Line is often out the door. You can’t trust your online orders here (I ordered steak w/extra chicken and did not have any steak). The staff have been pretty rude before, but I suspect that is due to their understaffing issue. I wish this place was run better. I miss the downtown location.
IB
Inez Button
Oct 5, 2025
5.0
Personally, I love Chipotle so much. I get the same thing every time I go. I love it so much I literally have gone a few times in a row.
My order is a bowl with brown rice 🍚 black beans 🫘 steak 🥩 (double meat) and on the top corn 🌽 salsa extra on the bowl too. Then I get a side of sour cream 2 of them with an extra side of the corn salsa. Idk why its my favorite I Love it 😀
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill La Cumbre specialize in?
Chipotle Mexican Grill La Cumbre specializes in customizable Mexican fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads, all made with responsibly sourced, wholesome ingredients without artificial additives.
Where is Chipotle Mexican Grill La Cumbre located?
It is located at 3851 State St, Ste A, Santa Barbara, CA 93105, next to Panera Bread.
What are the opening hours of Chipotle Mexican Grill La Cumbre?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill La Cumbre offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill La Cumbre?
You can order online through their official order website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
What is Chipotle's philosophy regarding their ingredients?
Chipotle uses only 53 real ingredients and adheres to 'Food with Integrity' principles, prioritizing humane and sustainable farming practices without artificial colors, flavors, or preservatives.
What nearby restaurants can I visit before or after dining at Chipotle Mexican Grill La Cumbre?
Nearby dining options include Panera Bread for baked goods and sandwiches, Wingstop for chicken wings, See's Candies for chocolates and desserts, and Panda Express for Asian fast food.
Are there any fitness centers near Chipotle Mexican Grill La Cumbre?
Yes, nearby fitness venues include Jaron Williams Personal Training, AC4 Fitness gym, and CorePower Yoga studio, offering options for workouts or yoga sessions.
What are some shopping options close to Chipotle Mexican Grill La Cumbre?
Nearby shopping includes Bayside Watch for jewelry and gifts, VONS grocery store, Macy's department store, and J.Jill clothing store.
How can I contact Chipotle Mexican Grill La Cumbre?
You can reach them by phone at +1 805-979-3808 or by email at ca.1688.LaCumbre@chipotle.com.